Ford: quejas y retiros por modelo
En 10 modelos Ford y 76 años-modelo, la NHTSA ha registrado 22.404 quejas de propietarios y 308 campañas de retiro. La marca promedia 50,7 quejas por año en circulación: más quejas de lo habitual (índice 1,26).
Análisis
Entre los modelos Ford seguidos, el Mustang tiene menos quejas al año y el F-150 más. Por año-modelo, la tasa media de la marca es más alta en 2018 (111,5 al año) y más baja en 2024 (28,3).
Los dueños de Ford se quejan de Transmisión más que el promedio: 24,1 % de las quejas, 2,1× la proporción en el conjunto de vehículos seguidos. En los últimos 12 meses los dueños presentaron 5.136 quejas frente a 5.507 en los 12 meses anteriores: una disminución del 7 %.
Retiros: 308 campañas de retiro en los años-modelo seguidos, la mayoría recibidas en 2025 (82), 7 con aviso de no conducir o estacionar afuera. 21 investigaciones de la NHTSA afectan a modelos Ford, 6 de ellas aún abiertas.
Modelos
| Modelos | Segmentos | Quejas | Quejas por año en circulación | Índice de quejas | Tendencia | Actividad reciente | Retiros | Investigaciones | Problema más común |
|---|---|---|---|---|---|---|---|---|---|
| Ford F-150 | Pickups grandes | 6.163 | 117.6 | 2.91 | Mejorando | Variación interanual menor al 30 % | 84 | 5 | Transmisión |
| Ford Escape | SUV compactos | 5.254 | 87.3 | 2.16 | Estable | Variación interanual menor al 30 % | 50 | 5 | Motor |
| Ford Explorer | SUV medianos | 3.270 | 64.0 | 1.59 | Mejorando | Variación interanual menor al 30 % | 77 | 7 | Transmisión |
| Ford Edge | SUV medianos | 2.244 | 44.4 | 1.1 | Mejorando | Variación interanual menor al 30 % | 20 | 3 | Motor |
| Ford Bronco | SUV todoterreno | 980 | 41.1 | 1.02 | Mejorando | En aumento | 50 | 4 | Carrocería y estructura |
| Ford Expedition | SUV grandes | 1.856 | 34.6 | 0.86 | Empeorando | Variación interanual menor al 30 % | 46 | 5 | Transmisión |
| Ford F-150 Lightning | Vehículos eléctricos | 551 | 33.4 | 0.83 | Mejorando | En descenso | 2 | 1 | Sistema eléctrico |
| Ford Mustang Mach-E | Vehículos eléctricos | 678 | 24.8 | 0.61 | Mejorando | Variación interanual menor al 30 % | 0 | 4 | Sistema eléctrico |
| Ford Ranger | Pickups medianas | 713 | 18.8 | 0.47 | Mejorando | En aumento | 41 | 1 | Transmisión |
| Ford Mustang | Deportivos y muscle cars | 695 | 14.6 | 0.36 | Empeorando | Variación interanual menor al 30 % | 40 | 1 | Motor |
1,00 equivale al grupo de comparación. 2,00 significa el doble de quejas por año.
Por año-modelo · Quejas por año en circulación
Promedio de todos los vehículos: 40.4
De qué se quejan los dueños
vs. todos los vehículos: 1.00 = Promedio de todos los vehículos
Retiros por año de recepción
No conducir / estacionar afuera: 7
Investigaciones
- Loss of Motive Power Abierta
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that afte…
- NU Car rental of vehicles with open recalls Abierta
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
- Underbody shields detachment Cerrada
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody shields, potentially leading to road debris. The petition itself can be reviewed at NHTSA.gov under ODI…
- Collisions Involving Ford BlueCruise Abierta
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Seat Belt Retractor Pretensioner Inadvertent Deployment Cerrada
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around th…
- Low-pressure fuel pump failure Cerrada
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressu…
- Collisions Involving Ford BlueCruise Cerrada
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Underhood fires caused by fuel leak Cerrada
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with these recalls includes certain MY 2020-2022 Ford Escape vehicles and MY 2021-2023 For…