Ford 車種別の苦情とリコール
Ford の 10 車種・76 年式について、NHTSA にはオーナー苦情 22,404 件と 308 件のリコールが記録されています。ブランド平均は車齢1年あたり 50.7 件で、苦情は一般的な水準より多い水準です（指数 1.26）。
分析
追跡中の Ford 車種のうち、年あたり苦情が最も少ないのは Mustang、最も多いのは F-150 です。年式別では、ブランド平均の苦情率は 2018 年式が最高（年あたり 111.5 件）、2024 年式が最低（28.3 件）です。
Ford のオーナーは一般よりトランスミッション／駆動系についての苦情が多く、苦情の 24.1% を占め、追跡中の全車種の割合の 2.1 倍です。直近12か月のオーナー苦情は 5,136 件で、その前の12か月は 5,507 件。7% の減少です。
リコール：追跡中の年式で 308 件のリコール、最も多かったのは 2025 年（82 件）（うち 7 件に運転禁止または屋外駐車の警告）。Ford の車種は 21 件の NHTSA 調査の対象となっており、うち 6 件は調査中です。
車種
| 車種 | セグメント | 苦情 | 車齢1年あたりの苦情数 | 苦情指数 | 傾向 | 最近の動き | リコール | 調査 | 最も多い問題 |
|---|---|---|---|---|---|---|---|---|---|
| Ford F-150 | フルサイズピックアップ | 6,163 | 117.6 | 2.91 | 改善 | 前年比 ±30% 以内 | 84 | 5 | トランスミッション／駆動系 |
| Ford Escape | コンパクト SUV | 5,254 | 87.3 | 2.16 | 横ばい | 前年比 ±30% 以内 | 50 | 5 | エンジン |
| Ford Explorer | ミドルサイズ SUV | 3,270 | 64.0 | 1.59 | 改善 | 前年比 ±30% 以内 | 77 | 7 | トランスミッション／駆動系 |
| Ford Edge | ミドルサイズ SUV | 2,244 | 44.4 | 1.1 | 改善 | 前年比 ±30% 以内 | 20 | 3 | エンジン |
| Ford Bronco | オフロード SUV | 980 | 41.1 | 1.02 | 改善 | 増加 | 50 | 4 | ボディ・構造 |
| Ford Expedition | フルサイズ SUV | 1,856 | 34.6 | 0.86 | 悪化 | 前年比 ±30% 以内 | 46 | 5 | トランスミッション／駆動系 |
| Ford F-150 Lightning | 電気自動車 | 551 | 33.4 | 0.83 | 改善 | 減少 | 2 | 1 | 電装 |
| Ford Mustang Mach-E | 電気自動車 | 678 | 24.8 | 0.61 | 改善 | 前年比 ±30% 以内 | 0 | 4 | 電装 |
| Ford Ranger | ミドルサイズピックアップ | 713 | 18.8 | 0.47 | 改善 | 増加 | 41 | 1 | トランスミッション／駆動系 |
| Ford Mustang | スポーツ・マッスルカー | 695 | 14.6 | 0.36 | 悪化 | 前年比 ±30% 以内 | 40 | 1 | エンジン |
1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。
年式別 · 車齢1年あたりの苦情数
全車種平均: 40.4
オーナーの苦情の内容
全車種との比較: 1.00 = 全車種平均
リコール（受理年別）
運転禁止／屋外駐車: 7
調査
- Loss of Motive Power 調査中
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that afte…
- NU Car rental of vehicles with open recalls 調査中
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
- Underbody shields detachment 終了
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody shields, potentially leading to road debris. The petition itself can be reviewed at NHTSA.gov under ODI…
- Collisions Involving Ford BlueCruise 調査中
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Seat Belt Retractor Pretensioner Inadvertent Deployment 終了
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around th…
- Low-pressure fuel pump failure 終了
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressu…
- Collisions Involving Ford BlueCruise 終了
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Underhood fires caused by fuel leak 終了
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with these recalls includes certain MY 2020-2022 Ford Escape vehicles and MY 2021-2023 For…