Ford 차종별 불만과 리콜
Ford의 10개 차종, 76개 연식에 대해 NHTSA에는 차주 불만 22,404건과 리콜 308건이 기록되어 있습니다. 브랜드 평균은 차령 1년당 50.7건으로 불만이 일반 수준보다 많음(지수 1.26)입니다.
분석
추적 중인 Ford 차종 중 연간 불만이 가장 적은 것은 Mustang, 가장 많은 것은 F-150입니다. 연식별 브랜드 평균 불만률은 2018년식이 가장 높고(연간 111.5건) 2024년식이 가장 낮습니다(28.3건).
Ford 차주들은 변속기／파워트레인에 대한 불만이 일반보다 많아 불만의 24.1%를 차지하며, 이는 추적 중인 전체 차종 비율의 2.1배입니다. 최근 12개월 차주 불만은 5,136건, 그 이전 12개월은 5,507건으로 7% 감소했습니다.
리콜: 추적 중인 연식에서 리콜 308건, 2025년 접수가 가장 많음(82건)(그중 7건은 운행 금지 또는 실외 주차 경고 포함). Ford 차종은 NHTSA 조사 21건의 대상이며, 그중 6건은 진행 중입니다.
차종
| 차종 | 세그먼트 | 불만 | 차령 1년당 불만 수 | 불만 지수 | 추세 | 최근 동향 | 리콜 | 조사 | 가장 흔한 문제 |
|---|---|---|---|---|---|---|---|---|---|
| Ford F-150 | 대형 픽업트럭 | 6,163 | 117.6 | 2.91 | 개선 | 전년 대비 ±30% 이내 | 84 | 5 | 변속기／파워트레인 |
| Ford Escape | 준중형 SUV | 5,254 | 87.3 | 2.16 | 보합 | 전년 대비 ±30% 이내 | 50 | 5 | 엔진 |
| Ford Explorer | 중형 SUV | 3,270 | 64.0 | 1.59 | 개선 | 전년 대비 ±30% 이내 | 77 | 7 | 변속기／파워트레인 |
| Ford Edge | 중형 SUV | 2,244 | 44.4 | 1.1 | 개선 | 전년 대비 ±30% 이내 | 20 | 3 | 엔진 |
| Ford Bronco | 오프로드 SUV | 980 | 41.1 | 1.02 | 개선 | 증가 | 50 | 4 | 차체·구조 |
| Ford Expedition | 대형 SUV | 1,856 | 34.6 | 0.86 | 악화 | 전년 대비 ±30% 이내 | 46 | 5 | 변속기／파워트레인 |
| Ford F-150 Lightning | 전기차 | 551 | 33.4 | 0.83 | 개선 | 감소 | 2 | 1 | 전기계통 |
| Ford Mustang Mach-E | 전기차 | 678 | 24.8 | 0.61 | 개선 | 전년 대비 ±30% 이내 | 0 | 4 | 전기계통 |
| Ford Ranger | 중형 픽업트럭 | 713 | 18.8 | 0.47 | 개선 | 증가 | 41 | 1 | 변속기／파워트레인 |
| Ford Mustang | 스포츠·머슬카 | 695 | 14.6 | 0.36 | 악화 | 전년 대비 ±30% 이내 | 40 | 1 | 엔진 |
1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.
연식별 · 차령 1년당 불만 수
전체 차종 평균: 40.4
차주들이 불만을 제기하는 부분
전체 차종 대비: 1.00 = 전체 차종 평균
리콜(접수 연도별)
운행 금지／실외 주차: 7
조사
- Loss of Motive Power 진행 중
The Office of Defects Investigation (ODI) received a petition on August 5, 2026, requesting a defect investigation into the 2.0 Liter EcoBoost engine on model year 2015-2018 Ford Edge vehicles. The petition alleges that engine coolant intrusion results in a significant loss of engine power, accompanied by an "Engine Coolant Over Temperature" warning message. The petition further alleges that afte…
- NU Car rental of vehicles with open recalls 진행 중
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at …
- Underbody shields detachment 종결
The Office of Defects Investigation (ODI) received a petition on August 22, 2025, requesting a defect investigation into an alleged defect of the “underbody shields” on model year (MY) 2020 Ford Explorer vehicles. The petition alleges premature degradation and detachment of the plastic underbody shields, potentially leading to road debris. The petition itself can be reviewed at NHTSA.gov under ODI…
- Collisions Involving Ford BlueCruise 진행 중
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Seat Belt Retractor Pretensioner Inadvertent Deployment 종결
On November 22, 2023, the Office of Defects Investigation (ODI) opened Preliminary Evaluation (PE) PE23021 to investigate complaints of front seat belt retractor pretensioner inadvertent deployment in model year (MY) 2019 Ford Expedition vehicles manufactured by Ford Motor Company. Some complaints alleged hearing a loud, explosion-like sound immediately followed by the seat belt tightening around th…
- Low-pressure fuel pump failure 종결
On July 29, 2024, the Office of Defects Investigation (ODI) opened PE24019 to investigate complaints of low-pressure fuel pump failures in MY 2021 Ford Bronco vehicles. Some consumers reported that the failure occurred without warning while driving, resulting in a complete loss of motive power with no ability to restart the engine. Ford determined that several other vehicle models contain low-pressu…
- Collisions Involving Ford BlueCruise 종결
On April 25, 2024, NHTSA’s Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24012) to assess BlueCruise, a partial driving automation system available on certain vehicles manufactured by Ford Motor Company (Ford). NHTSA opened the investigation after the agency received notice of two fatal collisions involving BlueCruise-equipped Ford Mustang Mach-E vehicles. Based on the i…
- Underhood fires caused by fuel leak 종결
On April 11, 2024, NHTSA’s Office of Defects Investigation (“ODI”) opened this Recall Query (“RQ”) to investigate the adequacy of, including various safety concerns associated with, the remedy program in recalls 22V-859 (filed Nov. 18, 2022) and 24V-187 (filed Mar. 8, 2024). The vehicle population associated with these recalls includes certain MY 2020-2022 Ford Escape vehicles and MY 2021-2023 For…