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2020 年款 Ford Explorer 問題、申訴與召回

多很多 平穩

NHTSA 收到 2020 年款 Ford Explorer 的車主申訴共 1,203 筆,換算每車齡年 180.2 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 4.28;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 81 名。與 Ford 其他車款相比,它的申訴率高 231%;與其他中型 SUV相比則高 239%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-11-12 與 2026-08-28 之間。 事故發生到提出申訴的中位延遲:13 天。

1,203申訴
180.2每車齡年申訴數
4.28申訴指數 對比全部追蹤車款
35召回
3.8%涉及碰撞或起火的比例
234近 12 個月

分析

前一年款(2019)每年 37.9 筆,比這一年款少。後一年款(2021)每年 74.0 筆,比這一年款少。2020 年款上路前兩年累積 254 筆申訴,比同年款車的平均高 346%。

最常見的問題類別是變速箱/動力系統(佔申訴 36.4%),其次是電系(17.3%)與引擎(11.1%)。變速箱/動力系統類申訴在這裡的比例是全部追蹤車款的 3.1 倍。在變速箱/動力系統類申訴裡,車主最常提到 “transmission”、“power train”、“shifting”、“gear”與“powertrain”。有 46 筆申訴(3.8%)提到碰撞或起火;車主通報 38 人受傷、0 人死亡。

一半的事故發生在年款起算 49 個月內;最集中的時期是五年以後(佔 35%)。近 12 個月新增 234 筆申訴,前 12 個月是 314 筆,速度大致平穩。

NHTSA 列出這個年款 35 件安全召回。 有 90% 的申訴落在召回已處理的零件範圍。有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Underbody shields detachment」(2025-09-05 開啟,已於 2026-04-09 結案)。

申訴指數

  • 對比全部追蹤車款4.28
  • 對比 Ford 其他車款3.31
  • 對比其他 2020 年款4.77
  • 對比其他中型 SUV3.39
  • 上路前兩年的申訴數 · 對比同年款平均 (254)4.46
  • 第 81 名/共 82 · 2020排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201883.7 每年1.99
  • 201937.9 每年0.9
  • 2020180.2 每年4.28
  • 202174.0 每年1.76
  • 202255.6 每年1.32
  • 202329.1 每年0.69
  • 20247.1 每年0.17
  • 202557.4 每年1.36

Ford Explorer 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 變速箱/動力系統438 · 36.4% · 3.13×
  • 電系208 · 17.3% · 1.1×
  • 引擎134 · 11.1% · 0.5×
  • 內裝與配備124 · 10.3% · 1.15×
  • 車身與結構87 · 7.2% · 0.78×
  • 煞車47 · 3.9% · 0.64×
  • 燈光43 · 3.6% · 2.3×
  • 其他34 · 2.8% · 1.55×

對比全部車款: 1.00 = 全部車款平均

變速箱/動力系統 · 申訴中常見的詞

  • transmission250
  • power train73
  • shifting80
  • gear98
  • powertrain40
  • hard70

電系 · 申訴中常見的詞

  • blue67
  • camera100
  • screen69
  • reverse54
  • prevention27
  • backup30

引擎 · 申訴中常見的詞

  • exhaust28
  • catalytic16
  • engine62
  • flex10
  • converter16
  • pipe12

問題分類: 變速箱/動力系統 · 車身與結構 · 電系 · 內裝與配備 · 引擎 · 煞車 · 輪胎、輪圈與懸吊 · 燃油系統 · 轉向 · 安全氣囊與安全帶 · 燈光 · 駕駛輔助系統

申訴提出的年份

2019: 7 7 2019 2020: 111 111 2020 2021: 136 136 2021 2022: 85 85 2022 2023: 186 186 2023 2024: 200 200 2024 2025: 318 318 2025 2026: 160 160 2026
  • 通報碰撞: 35
  • 通報起火: 11
  • 受傷: 38
  • 死亡: 0

事故發生時的車齡

  • 1 年內13.5%
  • 1–2 年10.2%
  • 2–3 年9.6%
  • 3–5 年31.8%
  • 5 年以上34.8%

事故車齡中位數: 49 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2020 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2020 Nissan Pathfinder527.80.19
2020 Dodge Durango7310.90.26
2020 Honda Passport9313.90.33
2020 Kia Sorento13420.10.48
2020 Hyundai Santa Fe20630.90.73
2020 Chevrolet Traverse22333.40.79
2020 Jeep Grand Cherokee23334.90.83
2020 Ford Edge31246.71.11
2020 Toyota Highlander31847.61.13
2020 Honda Pilot48372.41.72
2020 Hyundai Palisade52879.11.88
2020 Kia Telluride748112.12.66
2020 Subaru Outback896134.23.19
2020 Ford Explorer1,203180.24.28

安全召回 (35)

SEATS:MID/REAR ASSEMBLY 案號 26V451000 · 2026-07-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 26V402000 · 2026-06-24

摘要: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

風險: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

處置: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

SEAT BELTS 案號 26V159000 · 2026-03-17

摘要: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

風險: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 案號 26V117000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

風險: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

處置: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

BACK OVER PREVENTION:SOFTWARE 案號 26V123000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案號 25V685000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

風險: An electrical short circuit can increase the risk of a fire.

處置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

BACK OVER PREVENTION:SOFTWARE 案號 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

風險: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

處置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 案號 25V393000 · 2025-06-13

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

處置: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

BACK OVER PREVENTION:SOFTWARE 案號 25V159000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

風險: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案號 25V166000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

風險: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

處置: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

SEAT BELTS 案號 25V093000 · 2025-02-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

風險: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

EQUIPMENT:OTHER:LABELS 案號 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

處置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

ENGINE 案號 24V598000 · 2024-08-10

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

風險: An engine compartment fire increases the risk of injury.

處置: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 24V188000 · 2024-03-08

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

處置: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案號 23V675000 · 2023-10-06

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

風險: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

處置: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 案號 23V626000 · 2023-09-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

風險: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

處置: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 23V342000 · 2023-05-12

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

風險: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 23V305000 · 2023-04-28

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

處置: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案號 23V199000 · 2023-03-24

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

風險: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

處置: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 案號 23V069000 · 2023-02-10

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

風險: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

處置: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 23V022000 · 2023-01-23

摘要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

風險: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

處置: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

POWER TRAIN:AXLE ASSEMBLY 案號 22V255000 · 2022-04-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

風險: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

處置: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

BACK OVER PREVENTION:SOFTWARE 案號 21V735000 · 2021-09-22

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

風險: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

處置: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

SUSPENSION:REAR 案號 21V154000 · 2021-03-10

摘要: Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

風險: Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

處置: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

VISIBILITY:WINDSHIELD WIPER/WASHER 案號 21V014000 · 2021-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

風險: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

處置: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

ENGINE 案號 20V788000 · 2020-12-17

摘要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

風險: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

處置: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

FUEL SYSTEM, GASOLINE:STORAGE 案號 20V730000 · 2020-11-24

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

風險: An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

處置: Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

POWER TRAIN:DRIVELINE:DRIVESHAFT 案號 20V693000 · 2020-11-10

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

風險: Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

處置: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案號 20V575000 · 2020-09-23

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: Reduced rearward visibility can increase the risk of a crash.

處置: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 案號 20V549000 · 2020-09-10

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

風險: Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

處置: Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

AIR BAGS:CRITICAL FASTENERS 案號 20V497000 · 2020-08-21

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

風險: If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

處置: Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 案號 19V859000 · 2019-12-04

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

ELECTRICAL SYSTEM:WIRING 案號 19V687000 · 2019-09-30

摘要: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

風險: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

處置: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

SEATS:FRONT ASSEMBLY:RECLINER 案號 19V633000 · 2019-08-28

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

風險: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

處置: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案號 19V575000 · 2019-08-05

摘要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

風險: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

處置: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2020 年款 Ford Explorer 有多少申訴?

NHTSA 收到 2020 年款 Ford Explorer 共 1,203 筆申訴,約每車齡年 180.2 筆。

2020 年款 Ford Explorer 最常見的問題是什麼?

最常見的類別是變速箱/動力系統,佔申訴的 36.4%。

2020 年款 Ford Explorer 有召回嗎?

NHTSA 列出這個年款 35 件安全召回。 有 4 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Underbody shields detachment」(2025-09-05 開啟,已於 2026-04-09 結案)。

2020 年款 Ford Explorer 現在還有人在申訴嗎?

近 12 個月新增 234 筆申訴,前 12 個月是 314 筆,速度大致平穩。

2020 年款 Ford Explorer 跟同類車比起來如何?

NHTSA 收到 2020 年款 Ford Explorer 的車主申訴共 1,203 筆,換算每車齡年 180.2 筆,以同車齡的車來說申訴比一般車多很多(申訴指數 4.28;1.00 為全部追蹤車款的平均)。在我們追蹤的 82 款 2020 年款車中,它的每年申訴數由少到多排第 81 名。與 Ford 其他車款相比,它的申訴率高 231%;與其他中型 SUV相比則高 239%。