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2024 年款 Ford Explorer 問題、申訴與召回

少很多 近期申訴太少,無法判斷

NHTSA 收到 2024 年款 Ford Explorer 的車主申訴共 19 筆,換算每車齡年 7.1 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.17;1.00 為全部追蹤車款的平均)。在我們追蹤的 89 款 2024 年款車中,它的每年申訴數由少到多排第 10 名。與 Ford 其他車款相比,它的申訴率低 87%;與其他中型 SUV相比則低 87%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

資料有限:申訴不到 30 筆,占比與指數不穩定。

申訴提出日期介於 2024-04-09 與 2026-06-24 之間。 事故發生到提出申訴的中位延遲:12 天。

19申訴
7.1每車齡年申訴數
0.17申訴指數 對比全部追蹤車款
10召回
10.5%涉及碰撞或起火的比例
9近 12 個月

分析

前一年款(2023)每年 29.1 筆,比這一年款多。後一年款(2025)每年 57.4 筆,比這一年款多。2024 年款上路前兩年累積 13 筆申訴,比同年款車的平均低 82%。

最常見的問題類別是車身與結構(佔申訴 21.1%),其次是駕駛輔助系統(15.8%)與電系(10.5%)。車身與結構類申訴在這裡的比例是全部追蹤車款的 2.3 倍。有 2 筆申訴(10.5%)提到碰撞或起火;車主通報 3 人受傷、0 人死亡。

一半的事故發生在年款起算 12 個月內;最集中的時期是第一年(佔 47%)。近 12 個月新增 9 筆申訴。

NHTSA 列出這個年款 10 件安全召回。 有 47% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款0.17
  • 對比 Ford 其他車款0.13
  • 對比其他 2024 年款0.19
  • 對比其他中型 SUV0.13
  • 上路前兩年的申訴數 · 對比同年款平均 (13)0.18
  • 第 10 名/共 89 · 2024排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201883.7 每年1.99
  • 201937.9 每年0.9
  • 2020180.2 每年4.28
  • 202174.0 每年1.76
  • 202255.6 每年1.32
  • 202329.1 每年0.69
  • 20247.1 每年0.17
  • 202557.4 每年1.36

Ford Explorer 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 車身與結構4 · 21.1% · 2.3×
  • 駕駛輔助系統3 · 15.8% · 2.75×
  • 電系2 · 10.5% · 0.67×
  • 轉向2 · 10.5% · 1.62×
  • 安全氣囊與安全帶2 · 10.5% · 2.75×
  • 內裝與配備2 · 10.5% · 1.17×
  • 引擎1 · 5.3% · 0.24×
  • 變速箱/動力系統1 · 5.3% · 0.46×

對比全部車款: 1.00 = 全部車款平均

問題分類: 變速箱/動力系統 · 車身與結構 · 電系 · 內裝與配備 · 引擎 · 煞車 · 輪胎、輪圈與懸吊 · 燃油系統 · 轉向 · 安全氣囊與安全帶 · 燈光 · 駕駛輔助系統

申訴提出的年份

2024: 7 7 2024 2025: 6 6 2025 2026: 6 6 2026
  • 通報碰撞: 1
  • 通報起火: 1
  • 受傷: 3
  • 死亡: 0

事故發生時的車齡

  • 1 年內47.4%
  • 1–2 年26.3%
  • 2–3 年26.3%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故車齡中位數: 12 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2024 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

安全召回 (10)

SEATS:MID/REAR ASSEMBLY 案號 26V451000 · 2026-07-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 26V371000 · 2026-06-09

摘要: Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

風險: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

處置: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.

SEAT BELTS 案號 26V159000 · 2026-03-17

摘要: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

風險: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

BACK OVER PREVENTION:SOFTWARE 案號 26V123000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案號 26V012000 · 2026-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

風險: An electrical short circuit can increase the risk of a fire.

處置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

TRAILER HITCHES 案號 25V687000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

風險: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

處置: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

BACK OVER PREVENTION:SOFTWARE 案號 25V442000 · 2025-06-27

摘要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

風險: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

處置: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 案號 25V393000 · 2025-06-13

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

處置: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

EQUIPMENT:OTHER:LABELS 案號 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

處置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

HYBRID PROPULSION SYSTEM 案號 24V685000 · 2024-09-13

摘要: Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

風險: A short circuit increases the risk of a fire.

處置: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2024 年款 Ford Explorer 有多少申訴?

NHTSA 收到 2024 年款 Ford Explorer 共 19 筆申訴,約每車齡年 7.1 筆。

2024 年款 Ford Explorer 最常見的問題是什麼?

最常見的類別是車身與結構,佔申訴的 21.1%。

2024 年款 Ford Explorer 有召回嗎?

NHTSA 列出這個年款 10 件安全召回。

2024 年款 Ford Explorer 現在還有人在申訴嗎?

近 12 個月新增 9 筆申訴。

2024 年款 Ford Explorer 跟同類車比起來如何?

NHTSA 收到 2024 年款 Ford Explorer 的車主申訴共 19 筆,換算每車齡年 7.1 筆,以同車齡的車來說申訴比一般車少很多(申訴指數 0.17;1.00 為全部追蹤車款的平均)。在我們追蹤的 89 款 2024 年款車中,它的每年申訴數由少到多排第 10 名。與 Ford 其他車款相比,它的申訴率低 87%;與其他中型 SUV相比則低 87%。