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2024년식 Ford Explorer 문제, 불만과 리콜

훨씬 적음 최근 보고가 너무 적어 판단할 수 없음

NHTSA에 접수된 2024년식 Ford Explorer 차주 불만은 19건으로, 차령 1년당 7.1건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.17, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 10위입니다. Ford의 다른 차종과 비교하면 불만률이 87% 낮음, 다른 중형 SUV과 비교하면 87% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

데이터 부족: 불만이 30건 미만이어서 비율과 지수가 불안정합니다.

불만 접수일은 2024-04-09부터 2026-06-24까지입니다. 사고 발생부터 접수까지 중앙값: 12일.

19불만
7.1차령 1년당 불만 수
0.17불만 지수 추적 중인 전체 차종 대비
10리콜
10.5%충돌·화재 포함 비율
9최근 12개월

분석

이전 연식(2023)은 연간 29.1건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 57.4건으로 이 연식보다 많습니다. 2024년식은 출시 후 2년 동안 불만 13건을 기록해 같은 연식 평균 차량보다 82% 낮음 수준이었습니다.

가장 흔한 문제 영역은 차체·구조(불만의 21.1%)이며, 그다음은 운전자 보조 시스템(15.8%), 전기계통(10.5%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 2.3배 비율로 나타납니다. 2건(10.5%)은 충돌 또는 화재를 동반했으며 부상 3건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 12개월 이내에 발생했고, 가장 집중된 시기는 첫해(47%)입니다. 최근 12개월 신규 불만은 9건입니다.

NHTSA는 이 연식에 대해 안전 리콜 10건을 등재했습니다. 불만의 47%는 리콜이 다루는 부품 영역에 해당합니다.

불만 지수

  • 추적 중인 전체 차종 대비0.17
  • Ford 다른 차종 대비0.13
  • 다른 2024년식 대비0.19
  • 다른 중형 SUV 대비0.13
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (13)0.18
  • 89개 중 10위 · 2024순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 201883.7 연간1.99
  • 201937.9 연간0.9
  • 2020180.2 연간4.28
  • 202174.0 연간1.76
  • 202255.6 연간1.32
  • 202329.1 연간0.69
  • 20247.1 연간0.17
  • 202557.4 연간1.36

Ford Explorer 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 차체·구조4 · 21.1% · 2.3×
  • 운전자 보조 시스템3 · 15.8% · 2.75×
  • 전기계통2 · 10.5% · 0.67×
  • 조향2 · 10.5% · 1.62×
  • 에어백·안전벨트2 · 10.5% · 2.75×
  • 실내·장비2 · 10.5% · 1.17×
  • 엔진1 · 5.3% · 0.24×
  • 변속기/파워트레인1 · 5.3% · 0.46×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 변속기/파워트레인 · 차체·구조 · 전기계통 · 실내·장비 · 엔진 · 브레이크 · 휠·타이어·서스펜션 · 연료계통 · 조향 · 에어백·안전벨트 · 등화 · 운전자 보조 시스템

불만이 접수된 연도

2024: 7 7 2024 2025: 6 6 2025 2026: 6 6 2026
  • 충돌 보고: 1
  • 화재 보고: 1
  • 부상: 3
  • 사망: 0

사고 발생 시 차령

  • 1년 미만47.4%
  • 1–2년26.3%
  • 2–3년26.3%
  • 3–5년0.0%
  • 5년 이상0.0%

사고 시 차령 중앙값: 12개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2024 · 중형 SUV

차종불만차령 1년당 불만 수불만 지수
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

안전 리콜 (10)

SEATS:MID/REAR ASSEMBLY 번호 26V451000 · 2026-07-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 26V371000 · 2026-06-09

요약: Ford Motor Company (Ford) is recalling certain 2024 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

위험: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

조치: Dealers will inspect for park system damage and replace the park system components as necessary, free of charge. Owner notification letters were mailed June 24, 2026. Owners may contact customer service at 1-866-436-7332. Ford's number for this recall is 26S39. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on June 12, 2026.

SEAT BELTS 번호 26V159000 · 2026-03-17

요약: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

위험: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

BACK OVER PREVENTION:SOFTWARE 번호 26V123000 · 2026-03-03

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

조치: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 번호 26V012000 · 2026-01-15

요약: Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

위험: An electrical short circuit can increase the risk of a fire.

조치: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

TRAILER HITCHES 번호 25V687000 · 2025-10-10

요약: Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

위험: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

조치: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

BACK OVER PREVENTION:SOFTWARE 번호 25V442000 · 2025-06-27

요약: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

위험: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

조치: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 번호 25V393000 · 2025-06-13

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

조치: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

EQUIPMENT:OTHER:LABELS 번호 24V852000 · 2024-11-08

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

조치: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

HYBRID PROPULSION SYSTEM 번호 24V685000 · 2024-09-13

요약: Ford Motor Company (Ford) is recalling certain 2024 Ford Explorer vehicles equipped with 3.3L Hybrid engines. The 12-Volt battery cable may chafe against the Belt-integrated Starter Generat (BiSG) and short circuit.

위험: A short circuit increases the risk of a fire.

조치: Dealers will install a tie strap between the battery cable and high voltage cable, free of charge. Owner notification letters were mailed November 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S61.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

추적 중인 연식에 NHTSA 조사가 없습니다.

자주 묻는 질문

2024년식 Ford Explorer 불만은 몇 건?

NHTSA에 2024년식 Ford Explorer 불만 19건이 접수되었으며, 차령 1년당 약 7.1건입니다.

2024년식 Ford Explorer의 가장 흔한 문제는?

가장 흔한 범주는 차체·구조이며 불만의 21.1%를 차지합니다.

2024년식 Ford Explorer에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 10건을 등재했습니다.

2024년식 Ford Explorer은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 9건입니다.

2024년식 Ford Explorer은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2024년식 Ford Explorer 차주 불만은 19건으로, 차령 1년당 7.1건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.17, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 10위입니다. Ford의 다른 차종과 비교하면 불만률이 87% 낮음, 다른 중형 SUV과 비교하면 87% 낮음입니다.