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2024년식 Jeep Grand Cherokee 문제, 불만과 리콜

훨씬 많음 증가

NHTSA에 접수된 2024년식 Jeep Grand Cherokee 차주 불만은 303건으로, 차령 1년당 113.3건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.69, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 83위입니다. Jeep의 다른 차종과 비교하면 불만률이 55% 높음, 다른 중형 SUV과 비교하면 113% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2024-01-01부터 2026-08-26까지입니다. 사고 발생부터 접수까지 중앙값: 11일.

303불만
113.3차령 1년당 불만 수
2.69불만 지수 추적 중인 전체 차종 대비
17리콜 · ⚠ 1
5.3%충돌·화재 포함 비율
204최근 12개월

분석

이전 연식(2023)은 연간 153.0건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 62.2건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 173건을 기록해 같은 연식 평균 차량보다 146% 높음 수준이었습니다.

가장 흔한 문제 영역은 엔진(불만의 39.9%)이며, 그다음은 전기계통(20.8%), 변속기/파워트레인(6.6%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 1.8배 비율로 나타납니다. 엔진 관련 보고에서 차주들이 가장 자주 언급하는 말은 “engine”, “fire”, “stellantis”, “available”, “remedy”입니다. 16건(5.3%)은 충돌 또는 화재를 동반했으며 부상 8건, 사망 1건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 21개월 이내에 발생했고, 가장 집중된 시기는 2년째(49%)입니다. 최근 12개월 신규 불만은 204건, 그 이전 12개월은 70건으로 속도가 빨라지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 17건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 불만의 78%는 리콜이 다루는 부품 영역에 해당합니다.

불만 지수

  • 추적 중인 전체 차종 대비2.69
  • Jeep 다른 차종 대비1.55
  • 다른 2024년식 대비2.96
  • 다른 중형 SUV 대비2.13
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (173)2.46
  • 89개 중 83위 · 2024순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 201898.3 연간2.34
  • 201947.4 연간1.13
  • 202034.9 연간0.83
  • 202184.3 연간2.0
  • 202293.7 연간2.23
  • 2023153.0 연간3.64
  • 2024113.3 연간2.69
  • 202562.2 연간1.48

Jeep Grand Cherokee 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 엔진121 · 39.9% · 1.8×
  • 전기계통63 · 20.8% · 1.32×
  • 변속기/파워트레인20 · 6.6% · 0.57×
  • 실내·장비18 · 5.9% · 0.66×
  • 운전자 보조 시스템17 · 5.6% · 0.98×
  • 브레이크15 · 5.0% · 0.82×
  • 등화15 · 5.0% · 3.2×
  • 연료계통11 · 3.6% · 0.84×

전체 차종 대비: 1.00 = 전체 차종 평균

엔진 · 불만에 자주 나오는 말

  • engine79
  • fire36
  • stellantis22
  • available53
  • remedy30
  • recall67

전기계통 · 불만에 자주 나오는 말

  • battery19
  • system28
  • notification electrical8
  • fire12
  • stellantis7
  • near structures4

변속기/파워트레인 · 불만에 자주 나오는 말

  • hybrid mode3
  • power9
  • engine11
  • traffic7
  • battery6
  • propulsion3

문제 영역: 전기계통 · 엔진 · 실내·장비 · 변속기/파워트레인 · 브레이크 · 조향 · 휠·타이어·서스펜션 · 에어백·안전벨트 · 연료계통 · 운전자 보조 시스템 · 차체·구조 · 등화

불만이 접수된 연도

2024: 53 53 2024 2025: 120 120 2025 2026: 130 130 2026
  • 충돌 보고: 14
  • 화재 보고: 2
  • 부상: 8
  • 사망: 1

사고 발생 시 차령

  • 1년 미만23.4%
  • 1–2년49.2%
  • 2–3년27.4%
  • 3–5년0.0%
  • 5년 이상0.0%

사고 시 차령 중앙값: 21개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2024 · 중형 SUV

차종불만차령 1년당 불만 수불만 지수
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

안전 리콜 (17)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 번호 26V413000 · 2026-06-30

요약: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

위험: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

조치: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 번호 26V328000 · 2026-05-21

요약: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

위험: Delayed air bag deployment during a crash increases the risk of injury.

조치: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

ENGINE 번호 25V766000 · 2025-11-06

요약: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

위험: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

조치: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 25V741000 · 2025-10-30

⚠ 실외 주차/운행 금지 경고

요약: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

위험: A vehicle fire can increase the risk of injury.

조치: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM 번호 25V576000 · 2025-09-04

요약: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

위험: A loss of drive power increases the risk of a crash.

조치: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT 번호 25V472000 · 2025-07-17

요약: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

위험: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

조치: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

BACK OVER PREVENTION:SOFTWARE 번호 24V944000 · 2024-12-19

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

조치: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY 번호 24V926000 · 2024-12-12

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

위험: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

조치: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

AIR BAGS:SIDE/WINDOW 번호 24V897000 · 2024-11-27

요약: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

위험: An air bag that does not deploy during a crash increases the risk of injury.

조치: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER 번호 24V872000 · 2024-11-19

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

위험: Driving without knowing the vehicle's actual speed increases the risk of a crash.

조치: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 24V720000 · 2024-09-27

요약: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

위험: A vehicle fire while parked or driving can increase the risk of injury.

조치: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

CHILD SEAT:VEHICLE TETHER ANCHOR 번호 24V586000 · 2024-08-08

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles.  The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

위험: A child that is not properly restrained during a crash can have an increased risk of injury.

조치: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.

AIR BAGS:FRONTAL 번호 24V346000 · 2024-05-16

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: Front air bags that do not deploy as intended can increase the risk of injury in a crash.

조치: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 24V289000 · 2024-04-25

요약: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

조치: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

EXTERIOR LIGHTING:HEADLIGHTS 번호 24V130000 · 2024-02-22

요약: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

위험: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

조치: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM 번호 24V131000 · 2024-02-22

요약: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

위험: A loss of vehicle control increases the risk of a crash.

조치: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 번호 24V111000 · 2024-02-15

요약: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

위험: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

조치: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

추적 중인 연식에 NHTSA 조사가 없습니다.

자주 묻는 질문

2024년식 Jeep Grand Cherokee 불만은 몇 건?

NHTSA에 2024년식 Jeep Grand Cherokee 불만 303건이 접수되었으며, 차령 1년당 약 113.3건입니다.

2024년식 Jeep Grand Cherokee의 가장 흔한 문제는?

가장 흔한 범주는 엔진이며 불만의 39.9%를 차지합니다.

2024년식 Jeep Grand Cherokee에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 17건을 등재했습니다.

2024년식 Jeep Grand Cherokee은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 204건, 그 이전 12개월은 70건으로 속도가 빨라지고 있습니다.

2024년식 Jeep Grand Cherokee은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2024년식 Jeep Grand Cherokee 차주 불만은 303건으로, 차령 1년당 113.3건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.69, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 83위입니다. Jeep의 다른 차종과 비교하면 불만률이 55% 높음, 다른 중형 SUV과 비교하면 113% 높음입니다.