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2024 年式 Jeep Grand Cherokee の不具合・苦情・リコール

かなり多い 増加

NHTSA には 2024 年式 Jeep Grand Cherokee についてオーナー苦情が 303 件寄せられており、車齢1年あたり 113.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.69、1.00 が追跡中の全車種の平均)。追跡中の 2024 年式 89 車種のうち、年あたり苦情の少なさで 83 位です。Jeep の他車種と比べると苦情率は55% 高い、他のミドルサイズ SUVと比べると113% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2024-01-01 から 2026-08-26 まで。 発生から提出までの中央値:11 日。

303苦情
113.3車齢1年あたりの苦情数
2.69苦情指数 追跡中の全車種との比較
17リコール · ⚠ 1
5.3%衝突・火災を含む割合
204直近12か月

分析

前年式(2023)は年あたり 153.0 件で、この年式より多い。翌年式(2025)は年あたり 62.2 件で、この年式より少ない。2024 年式は発売後2年間で 173 件の苦情を集め、同年式の平均的な車より146% 高い水準でした。

最も多い問題領域はエンジン(苦情の 39.9%)で、次いで電装(20.8%)、トランスミッション/駆動系(6.6%)です。エンジンの苦情は、追跡中の全車種と比べて 1.8 倍の割合で発生しています。エンジンの報告でオーナーが最もよく挙げる語は “engine”、“fire”、“stellantis”、“available”、“remedy” です。16 件(5.3%)は衝突または火災を伴い、負傷 8 件、死亡 1 件が報告されています。

報告された事象の半数は年式開始から 21 か月以内に発生し、最も多い時期は2年目(49%)でした。直近12か月の新規苦情は 204 件で、その前の12か月は 70 件。ペースは上昇中です。

NHTSA はこの年式について17 件の安全リコールを掲載しています(うち 1 件に運転禁止または屋外駐車の警告)。 苦情の 78% は、リコールが対象とする部位に該当します。

苦情指数

  • 追跡中の全車種との比較2.69
  • Jeep の他車種との比較1.55
  • 他の 2024 年式との比較2.96
  • 他のミドルサイズ SUVとの比較2.13
  • 発売後2年間の苦情数 · 同年式平均との比較 (173)2.46
  • 89 車種中 83 位 · 2024ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201898.3 年あたり2.34
  • 201947.4 年あたり1.13
  • 202034.9 年あたり0.83
  • 202184.3 年あたり2.0
  • 202293.7 年あたり2.23
  • 2023153.0 年あたり3.64
  • 2024113.3 年あたり2.69
  • 202562.2 年あたり1.48

Jeep Grand Cherokee 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • エンジン121 · 39.9% · 1.8×
  • 電装63 · 20.8% · 1.32×
  • トランスミッション/駆動系20 · 6.6% · 0.57×
  • 内装・装備18 · 5.9% · 0.66×
  • 運転支援システム17 · 5.6% · 0.98×
  • ブレーキ15 · 5.0% · 0.82×
  • 灯火類15 · 5.0% · 3.2×
  • 燃料系統11 · 3.6% · 0.84×

全車種との比較: 1.00 = 全車種平均

エンジン · 苦情に多い語

  • engine79
  • fire36
  • stellantis22
  • available53
  • remedy30
  • recall67

電装 · 苦情に多い語

  • battery19
  • system28
  • notification electrical8
  • fire12
  • stellantis7
  • near structures4

トランスミッション/駆動系 · 苦情に多い語

  • hybrid mode3
  • power9
  • engine11
  • traffic7
  • battery6
  • propulsion3

問題領域: 電装 · エンジン · 内装・装備 · トランスミッション/駆動系 · ブレーキ · ステアリング · ホイール・タイヤ・サスペンション · エアバッグ・シートベルト · 燃料系統 · 運転支援システム · ボディ・構造 · 灯火類

苦情が提出された年

2024: 53 53 2024 2025: 120 120 2025 2026: 130 130 2026
  • 衝突の報告: 14
  • 火災の報告: 2
  • 負傷: 8
  • 死亡: 1

事故発生時の車齢

  • 1年未満23.4%
  • 1〜2年49.2%
  • 2〜3年27.4%
  • 3〜5年0.0%
  • 5年以上0.0%

事故時車齢の中央値: 21 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2024 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

安全リコール (17)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 番号 26V413000 · 2026-06-30

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

リスク: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

対策: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 番号 26V328000 · 2026-05-21

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

リスク: Delayed air bag deployment during a crash increases the risk of injury.

対策: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

ENGINE 番号 25V766000 · 2025-11-06

概要: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.

リスク: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.

対策: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 25V741000 · 2025-10-30

⚠ 屋外駐車/運転禁止の警告

概要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

リスク: A vehicle fire can increase the risk of injury.

対策: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM 番号 25V576000 · 2025-09-04

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

リスク: A loss of drive power increases the risk of a crash.

対策: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT 番号 25V472000 · 2025-07-17

概要: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

リスク: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

対策: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

BACK OVER PREVENTION:SOFTWARE 番号 24V944000 · 2024-12-19

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

対策: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.

ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY 番号 24V926000 · 2024-12-12

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."

リスク: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.

対策: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.

AIR BAGS:SIDE/WINDOW 番号 24V897000 · 2024-11-27

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

リスク: An air bag that does not deploy during a crash increases the risk of injury.

対策: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER 番号 24V872000 · 2024-11-19

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."

リスク: Driving without knowing the vehicle's actual speed increases the risk of a crash.

対策: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 24V720000 · 2024-09-27

概要: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

リスク: A vehicle fire while parked or driving can increase the risk of injury.

対策: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.

CHILD SEAT:VEHICLE TETHER ANCHOR 番号 24V586000 · 2024-08-08

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles.  The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

リスク: A child that is not properly restrained during a crash can have an increased risk of injury.

対策: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.

AIR BAGS:FRONTAL 番号 24V346000 · 2024-05-16

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: Front air bags that do not deploy as intended can increase the risk of injury in a crash.

対策: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V289000 · 2024-04-25

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

対策: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

EXTERIOR LIGHTING:HEADLIGHTS 番号 24V130000 · 2024-02-22

概要: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

リスク: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

対策: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM 番号 24V131000 · 2024-02-22

概要: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.

リスク: A loss of vehicle control increases the risk of a crash.

対策: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 番号 24V111000 · 2024-02-15

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

リスク: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

対策: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

追跡中の年式に NHTSA の調査はありません。

よくある質問

2024 年式 Jeep Grand Cherokee の苦情は何件?

NHTSA には 2024 年式 Jeep Grand Cherokee について 303 件の苦情があり、車齢1年あたり約 113.3 件です。

2024 年式 Jeep Grand Cherokee で最も多い問題は?

最も多いカテゴリはエンジンで、苦情の 39.9% を占めます。

2024 年式 Jeep Grand Cherokee にリコールはある?

NHTSA はこの年式について 17 件の安全リコールを掲載しています。

2024 年式 Jeep Grand Cherokee は今も苦情が出ていますか?

直近12か月の新規苦情は 204 件で、その前の12か月は 70 件。ペースは上昇中です。

2024 年式 Jeep Grand Cherokee は同種の車と比べてどうですか?

NHTSA には 2024 年式 Jeep Grand Cherokee についてオーナー苦情が 303 件寄せられており、車齢1年あたり 113.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.69、1.00 が追跡中の全車種の平均)。追跡中の 2024 年式 89 車種のうち、年あたり苦情の少なさで 83 位です。Jeep の他車種と比べると苦情率は55% 高い、他のミドルサイズ SUVと比べると113% 高いです。