分析
前年式（2019）は年あたり 47.5 件で、この年式より多い。翌年式（2021）は年あたり 86.0 件で、この年式より多い。2020 年式は発売後2年間で 48 件の苦情を集め、同年式の平均的な車より15% 低い水準でした。
最も多い問題領域は電装（苦情の 24.2%）で、次いでエンジン（23.3%）、不明・その他（16.2%）です。電装の苦情は、追跡中の全車種と比べて 1.5 倍の割合で発生しています。29 件（12.1%）は衝突または火災を伴い、負傷 13 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 53 か月以内に発生し、最も多い時期は5年目以降（39%）でした。直近12か月の新規苦情は 49 件で、その前の12か月は 69 件。29% の減少です。
NHTSA はこの年式について3 件の安全リコールを掲載しています。この年式は 1 件の NHTSA 調査の対象で、最新は「High pressure fuel pump failure」（エンジニアリング分析、2023-03-17 開始、現在も調査中）です。
安全リコール (3)
ENGINE AND ENGINE COOLING 番号 23V411000 · 2023-06-08
概要: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
リスク: An engine stall can increase the risk of a crash.
対策: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 番号 22V406000 · 2022-06-09
概要: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
リスク: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
対策: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 20V191000 · 2020-09-10 · OTA 修正
概要: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
リスク: The lingering rearview image can distract the driver, increasing the risk of a crash.
対策: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
自分の車に未対応のリコールがないか確認する方法 ›
