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2021 年式 Jeep Grand Cherokee の不具合・苦情・リコール

かなり多い 安定

NHTSA には 2021 年式 Jeep Grand Cherokee についてオーナー苦情が 478 件寄せられており、車齢1年あたり 84.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.00、1.00 が追跡中の全車種の平均)。追跡中の 2021 年式 85 車種のうち、年あたり苦情の少なさで 76 位です。Jeep の他車種と比べると苦情率は16% 高い、他のミドルサイズ SUVと比べると59% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2020-11-28 から 2026-08-26 まで。 発生から提出までの中央値:11 日。

478苦情
84.3車齢1年あたりの苦情数
2.0苦情指数 追跡中の全車種との比較
15リコール
6.7%衝突・火災を含む割合
90直近12か月

分析

前年式(2020)は年あたり 34.9 件で、この年式より少ない。翌年式(2022)は年あたり 93.7 件で、この年式より多い。2021 年式は発売後2年間で 159 件の苦情を集め、同年式の平均的な車より160% 高い水準でした。

最も多い問題領域は電装(苦情の 20.1%)で、次いでステアリング(15.1%)、エンジン(14.4%)です。電装の報告でオーナーが最もよく挙げる語は “power steering”、“italian”、“turn”、“unavailable”、“warning instruments” です。32 件(6.7%)は衝突または火災を伴い、負傷 15 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 32 か月以内に発生し、最も多い時期は3〜5年目(36%)でした。直近12か月の新規苦情は 90 件で、その前の12か月は 95 件。ペースは横ばいです。

NHTSA はこの年式について15 件の安全リコールを掲載しています。 苦情の 69% は、リコールが対象とする部位に該当します。この年式は 1 件の NHTSA 欠陥調査の対象で、最新は「Recall 23V-413 Post Remedy Failures」(2025-12-11 開始、現在も調査中)です。

苦情指数

  • 追跡中の全車種との比較2.0
  • Jeep の他車種との比較1.16
  • 他の 2021 年式との比較2.21
  • 他のミドルサイズ SUVとの比較1.59
  • 発売後2年間の苦情数 · 同年式平均との比較 (159)2.6
  • 85 車種中 76 位 · 2021ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201898.3 年あたり2.34
  • 201947.4 年あたり1.13
  • 202034.9 年あたり0.83
  • 202184.3 年あたり2.0
  • 202293.7 年あたり2.23
  • 2023153.0 年あたり3.64
  • 2024113.3 年あたり2.69
  • 202562.2 年あたり1.48

Jeep Grand Cherokee 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • 電装96 · 20.1% · 1.28×
  • ステアリング72 · 15.1% · 2.33×
  • エンジン69 · 14.4% · 0.65×
  • トランスミッション/駆動系55 · 11.5% · 0.99×
  • 内装・装備39 · 8.2% · 0.91×
  • 灯火類33 · 6.9% · 4.41×
  • ブレーキ22 · 4.6% · 0.76×
  • 燃料系統20 · 4.2% · 0.98×

全車種との比較: 1.00 = 全車種平均

電装 · 苦情に多い語

  • power steering27
  • italian5
  • turn23
  • unavailable13
  • warning instruments4
  • instruments gauges4

ステアリング · 苦情に多い語

  • power steering46
  • steering unavailable13
  • steering warning8
  • suspension steering7
  • steering lane6
  • difficult12

エンジン · 苦情に多い語

  • engine43
  • shut13
  • park13
  • light22
  • traffic14
  • check14

問題領域: 電装 · エンジン · 内装・装備 · トランスミッション/駆動系 · ブレーキ · ステアリング · ホイール・タイヤ・サスペンション · エアバッグ・シートベルト · 燃料系統 · 運転支援システム · ボディ・構造 · 灯火類

苦情が提出された年

2020: 3 3 2020 2021: 50 50 2021 2022: 106 106 2022 2023: 78 78 2023 2024: 81 81 2024 2025: 100 100 2025 2026: 60 60 2026
  • 衝突の報告: 23
  • 火災の報告: 9
  • 負傷: 15
  • 死亡: 0

事故発生時の車齢

  • 1年未満16.5%
  • 1〜2年23.2%
  • 2〜3年15.1%
  • 3〜5年36.2%
  • 5年以上9.0%

事故時車齢の中央値: 32 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2021 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

安全リコール (15)

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 番号 26V051000 · 2026-01-29

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

リスク: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

対策: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

EQUIPMENT:ELECTRICAL:INFOTAINMENT:VIDEO (TOUCH)SCREEN/MONITOR/UNIT 番号 25V083000 · 2025-02-13

概要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The center stack upper display (DCSD) contains a transistor that may overheat and prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

リスク: A rearview image that does not display reduces the driver's visibility, increasing the risk of a crash.

対策: Dealers replaced the DCSD, free of charge. All affected vehicles have been repaired. Owner notification letters were mailed February 27, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 11C.

AIR BAGS:SIDE/WINDOW 番号 24V897000 · 2024-11-27

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

リスク: An air bag that does not deploy during a crash increases the risk of injury.

対策: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V436000 · 2024-06-13 · OTA 修正

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

対策: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT 番号 24V132000 · 2024-02-22

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

リスク: A loss of vehicle control increases the risk of a crash.

対策: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 23V577000 · 2023-08-14

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

対策: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 番号 23V413000 · 2023-06-08

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

リスク: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

対策: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

STEERING:COLUMN 番号 23V352000 · 2023-05-18

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

リスク: A loss of steering control increases the risk of a crash.

対策: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

EXTERIOR LIGHTING:TAIL LIGHTS 番号 22V544000 · 2022-07-28

概要: Chrysler (FCA US, LLC) is recalling certain 2022 Jeep Grand Cherokee and 2021-2022 Jeep Grand Cherokee L vehicles. The tail light side marker assemblies may be damaged and not illuminate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamp, Reflective Devices, and Associated Equipment."

リスク: A tail light side marker that does not illuminate can reduce vehicle visibility to other drivers, increasing the risk of a crash.

対策: Dealers will inspect and replace both body-mounted tail light assemblies, as necessary, free of charge. Owner notification letters were mailed June 8, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z50.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 番号 22V284000 · 2022-04-28

概要: Chrysler (FCA US, LLC) is recalling certain 2021 Dodge Durango, Jeep Grand Cherokee WK, 2022 Jeep Grand Cherokee, and 2021-2022 Jeep Grand Cherokee L vehicles equipped with 3.6L engines. The exhaust gas recirculation (EGR) valve may stick open, resulting in an unexpected loss of drive power.

リスク: An unexpected loss of drive power increases the risk of a crash.

対策: Dealers will replace the EGR valve assembly, free of charge. Owner notification letters were mailed June 23, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z31.

CHILD SEAT:VEHICLE TETHER ANCHOR 番号 22V180000 · 2022-03-24

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Jeep Grand Cherokee L vehicles. These vehicles may have been built with a missing weld from the seat back frame to the child seat tether anchorage. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

リスク: A missing weld may allow the child seat tether to separate from the seat frame during a crash, increasing the risk of injury.

対策: Dealers will inspect and, if necessary, replace the second-row seat back frame, free of charge. Owner notification letters were mailed April 7, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Z24.

EXTERIOR LIGHTING:LIGHTING CONTROL MODULE:SOFTWARE 番号 21V950000 · 2021-12-09

概要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles equipped with smart lighting modules (SLM). An incomplete SLM software update may cause one or both headlights to become inoperable. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

リスク: Inoperable headlights can reduce visibility for the driver and oncoming traffic, increasing the risk of a crash.

対策: Dealers will reprogram the SLM software, free of charge. Owner notification letters were mailed December 23, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y72.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 番号 21V873000 · 2021-11-10

概要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L, 2022 Jeep Wagoneer, and Grand Wagoneer vehicles. The Occupant Restraint Controller (ORC) may have incorrect software which can disable the driver, passenger, and knee air bags without warning.

リスク: Disabled air bags can increase the risk of injury to occupants in a crash.

対策: Dealers will reprogram the ORC, free of charge. Owner notification letters were mailed December 2, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y79.

EXTERIOR LIGHTING:HEADLIGHTS 番号 21V797000 · 2021-10-14

概要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles not equipped with automatic high beams. When the master lighting switch is set to the auto position, the high beam headlights will not activate unless the master lighting switch is first changed to the 'on" position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

リスク: Difficulty activating the headlight high beams may result in reduced visibility, increasing the risk of a crash.

対策: Dealers will reprogram the vehicles, free of charge. Owner notification letters were mailed October 28, 2021. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Y66.

VISIBILITY:REARVIEW MIRRORS/DEVICES 番号 21V729000 · 2021-09-21

概要: Chrysler (FCA US, LLC) is recalling certain 2021 Jeep Grand Cherokee L vehicles. A radio software error may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

対策: FCA US LLC will update the radio software, free of charge. Owner notification letters were mailed on December 28, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y67.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2021 年式 Jeep Grand Cherokee の苦情は何件?

NHTSA には 2021 年式 Jeep Grand Cherokee について 478 件の苦情があり、車齢1年あたり約 84.3 件です。

2021 年式 Jeep Grand Cherokee で最も多い問題は?

最も多いカテゴリは電装で、苦情の 20.1% を占めます。

2021 年式 Jeep Grand Cherokee にリコールはある?

NHTSA はこの年式について 15 件の安全リコールを掲載しています。 この年式は 1 件の NHTSA 欠陥調査の対象で、最新は「Recall 23V-413 Post Remedy Failures」(2025-12-11 開始、現在も調査中)です。

2021 年式 Jeep Grand Cherokee は今も苦情が出ていますか?

直近12か月の新規苦情は 90 件で、その前の12か月は 95 件。ペースは横ばいです。

2021 年式 Jeep Grand Cherokee は同種の車と比べてどうですか?

NHTSA には 2021 年式 Jeep Grand Cherokee についてオーナー苦情が 478 件寄せられており、車齢1年あたり 84.3 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 2.00、1.00 が追跡中の全車種の平均)。追跡中の 2021 年式 85 車種のうち、年あたり苦情の少なさで 76 位です。Jeep の他車種と比べると苦情率は16% 高い、他のミドルサイズ SUVと比べると59% 高いです。