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2023 年式 Jeep Grand Cherokee の不具合・苦情・リコール

かなり多い 増加

NHTSA には 2023 年式 Jeep Grand Cherokee についてオーナー苦情が 562 件寄せられており、車齢1年あたり 153.0 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 3.64、1.00 が追跡中の全車種の平均)。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 88 位です。Jeep の他車種と比べると苦情率は110% 高い、他のミドルサイズ SUVと比べると188% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2022-10-25 から 2026-08-31 まで。 発生から提出までの中央値:9 日。

562苦情
153.0車齢1年あたりの苦情数
3.64苦情指数 追跡中の全車種との比較
20リコール · ⚠ 1
4.4%衝突・火災を含む割合
218直近12か月

分析

前年式(2022)は年あたり 93.7 件で、この年式より少ない。翌年式(2024)は年あたり 113.3 件で、この年式より少ない。2023 年式は発売後2年間で 236 件の苦情を集め、同年式の平均的な車より184% 高い水準でした。

最も多い問題領域は電装(苦情の 29.2%)で、次いでエンジン(20.1%)、ホイール・タイヤ・サスペンション(12.6%)です。電装の苦情は、追跡中の全車種と比べて 1.9 倍の割合で発生しています。電装の報告でオーナーが最もよく挙げる語は “electrical system”、“hybrid”、“system recall”、“notification electrical”、“available” です。25 件(4.4%)は衝突または火災を伴い、負傷 19 件、死亡 1 件が報告されています。

報告された事象の半数は年式開始から 26 か月以内に発生し、最も多い時期は3年目(36%)でした。直近12か月の新規苦情は 218 件で、その前の12か月は 161 件。ペースは上昇中です。

NHTSA はこの年式について20 件の安全リコールを掲載しています(うち 1 件に運転禁止または屋外駐車の警告)。 苦情の 71% は、リコールが対象とする部位に該当します。この年式は 1 件の NHTSA 欠陥調査の対象で、最新は「Recall 23V-413 Post Remedy Failures」(2025-12-11 開始、現在も調査中)です。

苦情指数

  • 追跡中の全車種との比較3.64
  • Jeep の他車種との比較2.1
  • 他の 2023 年式との比較3.64
  • 他のミドルサイズ SUVとの比較2.88
  • 発売後2年間の苦情数 · 同年式平均との比較 (236)2.84
  • 92 車種中 88 位 · 2023ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201898.3 年あたり2.34
  • 201947.4 年あたり1.13
  • 202034.9 年あたり0.83
  • 202184.3 年あたり2.0
  • 202293.7 年あたり2.23
  • 2023153.0 年あたり3.64
  • 2024113.3 年あたり2.69
  • 202562.2 年あたり1.48

Jeep Grand Cherokee 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • 電装164 · 29.2% · 1.85×
  • エンジン113 · 20.1% · 0.91×
  • ホイール・タイヤ・サスペンション71 · 12.6% · 5.06×
  • 内装・装備41 · 7.3% · 0.81×
  • トランスミッション/駆動系38 · 6.8% · 0.58×
  • ステアリング38 · 6.8% · 1.05×
  • ブレーキ20 · 3.6% · 0.59×
  • 運転支援システム18 · 3.2% · 0.56×

全車種との比較: 1.00 = 全車種平均

電装 · 苦情に多い語

  • electrical system42
  • hybrid37
  • system recall24
  • notification electrical23
  • available54
  • battery41

エンジン · 苦情に多い語

  • hybrid42
  • engine62
  • fire23
  • battery29
  • stellantis12
  • system44

ホイール・タイヤ・サスペンション · 苦情に多い語

  • coil spring34
  • rear coil23
  • suspension36
  • spring detached9
  • passenger24
  • spring fell6

問題領域: 電装 · エンジン · 内装・装備 · トランスミッション/駆動系 · ブレーキ · ステアリング · ホイール・タイヤ・サスペンション · エアバッグ・シートベルト · 燃料系統 · 運転支援システム · ボディ・構造 · 灯火類

苦情が提出された年

2022: 1 1 2022 2023: 101 101 2023 2024: 134 134 2024 2025: 194 194 2025 2026: 132 132 2026
  • 衝突の報告: 18
  • 火災の報告: 7
  • 負傷: 19
  • 死亡: 1

事故発生時の車齢

  • 1年未満23.1%
  • 1〜2年23.7%
  • 2〜3年36.1%
  • 3〜5年17.1%
  • 5年以上0.0%

事故時車齢の中央値: 26 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2023 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

安全リコール (20)

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 番号 26V413000 · 2026-06-30

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."

リスク: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.

対策: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.

AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE 番号 26V328000 · 2026-05-21

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

リスク: Delayed air bag deployment during a crash increases the risk of injury.

対策: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 番号 26V051000 · 2026-01-29

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The rear coil springs may be incorrectly installed and detach from the vehicle while driving.

リスク: Rear coil springs that detach from the vehicle while driving increase the risk of a crash.

対策: Dealers will inspect and repair the rear coil spring assembly, as necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed February 12, 2026. Additional letters will be sent once the final remedy is available, anticipated in March 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20D. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 30, 2026. This recall replaces NHTSA recall number 23V413. Vehicles already repaired under the previous recall will need to have the new remedy completed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 25V741000 · 2025-10-30

⚠ 屋外駐車/運転禁止の警告

概要: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.

リスク: A vehicle fire can increase the risk of injury.

対策: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.

ELECTRICAL SYSTEM:PROPULSION SYSTEM 番号 25V576000 · 2025-09-04

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.

リスク: A loss of drive power increases the risk of a crash.

対策: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.

SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT 番号 25V472000 · 2025-07-17

概要: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

リスク: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.

対策: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:FAN/MOTOR 番号 25V430000 · 2025-06-26

概要: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The blower motor may fail, which can cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

リスク: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

対策: Dealers will inspect and replace the blower motor, as necessary free of charge. Owner notification letters were mailed July 8, 2025. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 49C.

AIR BAGS:SIDE/WINDOW 番号 24V897000 · 2024-11-27

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

リスク: An air bag that does not deploy during a crash increases the risk of injury.

対策: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.

SEAT BELTS:CRITICAL FASTENERS 番号 24V434000 · 2024-06-13

概要: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee vehicles. A bolt for the second-row seat belt buckle may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 210, "Seat Belt Assembly Anchorages."

リスク: An improperly secured seat belt buckle may not properly restrain occupants during a crash, increasing the risk of injury.

対策: Dealers will inspect and tighten the second-row seat buckle bolt as necessary, free of charge. Owner notification letters were mailed July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 70B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V436000 · 2024-06-13 · OTA 修正

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

対策: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V291000 · 2024-04-25

概要: Chrysler (FCA US, LLC) is recalling certain 2023 Jeep Grand Cherokee and Grand Cherokee L vehicles. Improperly fastened screen module connections may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

対策: Dealers will secure the display screen module connections, free of charge. All vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 44B.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V289000 · 2024-04-25

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.

対策: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.

AIR BAGS:FRONTAL:DRIVER CLOCKSPRING/SPIRAL CASSETTE 番号 24V199000 · 2024-03-14

概要: Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: An air bag that does not deploy in a crash can increase the risk of injury.

対策: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.

SUSPENSION:FRONT:CONTROL ARM:UPPER BALL JOINT 番号 24V132000 · 2024-02-22

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.

リスク: A loss of vehicle control increases the risk of a crash.

対策: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.

EXTERIOR LIGHTING:HEADLIGHTS 番号 24V130000 · 2024-02-22

概要: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

リスク: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.

対策: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.

VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM 番号 24V111000 · 2024-02-15

概要: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."

リスク: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.

対策: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 23V577000 · 2023-08-14

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee, 2021-2023 Jeep Grand Cherokee L, and 2022-2024 Jeep Wagoneer and Grand Wagoneer vehicles. The Central Vision Park Assist module (CVPAM) software may prevent the rearview image from displaying when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview image that does not display while in reverse decreases the driver's visibility of the rear view, increasing the risk of injury or crash.

対策: Dealers will update the Central Vision Park Assist Module software, free of charge. Owner notification letters were mailed August 31, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 56A.

SUSPENSION:REAR:SPRINGS:COIL SPRINGS 番号 23V413000 · 2023-06-08

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.

リスク: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.

対策: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.

STEERING:COLUMN 番号 23V352000 · 2023-05-18

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.

リスク: A loss of steering control increases the risk of a crash.

対策: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

EQUIPMENT:OTHER:LABELS 番号 23V336000 · 2023-05-11

概要: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee L and Grand Cherokee vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

対策: FCA US, LLC will mail owners the warning label information, free of charge. Dealers will inspect unsold vehicles and install the required label, as necessary, free of charge. Owner notification letters were mailed May 25, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 52A.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2023 年式 Jeep Grand Cherokee の苦情は何件?

NHTSA には 2023 年式 Jeep Grand Cherokee について 562 件の苦情があり、車齢1年あたり約 153.0 件です。

2023 年式 Jeep Grand Cherokee で最も多い問題は?

最も多いカテゴリは電装で、苦情の 29.2% を占めます。

2023 年式 Jeep Grand Cherokee にリコールはある?

NHTSA はこの年式について 20 件の安全リコールを掲載しています。 この年式は 1 件の NHTSA 欠陥調査の対象で、最新は「Recall 23V-413 Post Remedy Failures」(2025-12-11 開始、現在も調査中)です。

2023 年式 Jeep Grand Cherokee は今も苦情が出ていますか?

直近12か月の新規苦情は 218 件で、その前の12か月は 161 件。ペースは上昇中です。

2023 年式 Jeep Grand Cherokee は同種の車と比べてどうですか?

NHTSA には 2023 年式 Jeep Grand Cherokee についてオーナー苦情が 562 件寄せられており、車齢1年あたり 153.0 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 3.64、1.00 が追跡中の全車種の平均)。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 88 位です。Jeep の他車種と比べると苦情率は110% 高い、他のミドルサイズ SUVと比べると188% 高いです。