InsightArise Cars米国の自動車オーナー苦情指数
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2023 年式 Ford Explorer の不具合・苦情・リコール

少ない 安定

NHTSA には 2023 年式 Ford Explorer についてオーナー苦情が 107 件寄せられており、車齢1年あたり 29.1 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です(苦情指数 0.69、1.00 が追跡中の全車種の平均)。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 55 位です。Ford の他車種と比べると苦情率は47% 低い、他のミドルサイズ SUVと比べると45% 低いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2023-03-25 から 2026-08-28 まで。 発生から提出までの中央値:31 日。

107苦情
29.1車齢1年あたりの苦情数
0.69苦情指数 追跡中の全車種との比較
15リコール
9.3%衝突・火災を含む割合
36直近12か月

分析

前年式(2022)は年あたり 55.6 件で、この年式より多い。翌年式(2024)は年あたり 7.1 件で、この年式より少ない。2023 年式は発売後2年間で 48 件の苦情を集め、同年式の平均的な車より42% 低い水準でした。

最も多い問題領域はボディ・構造(苦情の 18.7%)で、次いで内装・装備(15.0%)、電装(14.0%)です。ボディ・構造の苦情は、追跡中の全車種と比べて 2.0 倍の割合で発生しています。ボディ・構造の報告でオーナーが最もよく挙げる語は “sunroof”、“rear view”、“cracked”、“visibility”、“discovered” です。10 件(9.3%)は衝突または火災を伴い、負傷 9 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 23 か月以内に発生し、最も多い時期は2年目(30%)でした。直近12か月の新規苦情は 36 件で、その前の12か月は 32 件。ペースは横ばいです。

NHTSA はこの年式について15 件の安全リコールを掲載しています。 苦情の 62% は、リコールが対象とする部位に該当します。

苦情指数

  • 追跡中の全車種との比較0.69
  • Ford の他車種との比較0.53
  • 他の 2023 年式との比較0.69
  • 他のミドルサイズ SUVとの比較0.55
  • 発売後2年間の苦情数 · 同年式平均との比較 (48)0.58
  • 92 車種中 55 位 · 2023ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201883.7 年あたり1.99
  • 201937.9 年あたり0.9
  • 2020180.2 年あたり4.28
  • 202174.0 年あたり1.76
  • 202255.6 年あたり1.32
  • 202329.1 年あたり0.69
  • 20247.1 年あたり0.17
  • 202557.4 年あたり1.36

Ford Explorer 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • ボディ・構造20 · 18.7% · 2.04×
  • 内装・装備16 · 15.0% · 1.67×
  • 電装15 · 14.0% · 0.89×
  • エンジン11 · 10.3% · 0.46×
  • ステアリング11 · 10.3% · 1.59×
  • エアバッグ・シートベルト7 · 6.5% · 1.7×
  • トランスミッション/駆動系6 · 5.6% · 0.48×
  • ブレーキ6 · 5.6% · 0.92×

全車種との比較: 1.00 = 全車種平均

ボディ・構造 · 苦情に多い語

  • sunroof5
  • rear view3
  • cracked4
  • visibility3
  • discovered3
  • side6

内装・装備 · 苦情に多い語

  • thank3
  • read3
  • needs4
  • safety hazard3
  • remedy3
  • regarding3

電装 · 苦情に多い語

  • prevention recall4
  • notification prevention4
  • recall available5
  • determined5
  • amount recall5
  • exceeded reasonable5

問題領域: トランスミッション/駆動系 · ボディ・構造 · 電装 · 内装・装備 · エンジン · ブレーキ · ホイール・タイヤ・サスペンション · 燃料系統 · ステアリング · エアバッグ・シートベルト · 灯火類 · 運転支援システム

苦情が提出された年

2023: 19 19 2023 2024: 29 29 2024 2025: 30 30 2025 2026: 29 29 2026
  • 衝突の報告: 8
  • 火災の報告: 2
  • 負傷: 9
  • 死亡: 0

事故発生時の車齢

  • 1年未満23.4%
  • 1〜2年29.9%
  • 2〜3年27.1%
  • 3〜5年19.6%
  • 5年以上0.0%

事故時車齢の中央値: 23 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2023 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

安全リコール (15)

SEATS:MID/REAR ASSEMBLY 番号 26V451000 · 2026-07-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

リスク: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

対策: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SEAT BELTS 番号 26V159000 · 2026-03-17

概要: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

リスク: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

対策: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

BACK OVER PREVENTION:SOFTWARE 番号 26V123000 · 2026-03-03

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

対策: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 番号 25V685000 · 2025-10-10

概要: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

リスク: An electrical short circuit can increase the risk of a fire.

対策: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 番号 25V455000 · 2025-07-07

概要: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

リスク: An engine stall increases the risk of a crash.

対策: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

BACK OVER PREVENTION:SOFTWARE 番号 25V442000 · 2025-06-27

概要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

リスク: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

対策: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 番号 25V393000 · 2025-06-13

概要: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

リスク: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

対策: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

BACK OVER PREVENTION:SOFTWARE 番号 25V159000 · 2025-03-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

EQUIPMENT:OTHER:LABELS 番号 24V852000 · 2024-11-08

概要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

対策: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

SUSPENSION:FRONT:MACPHERSON STRUT 番号 24V091000 · 2024-02-08

概要: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

リスク: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.

対策: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 23V686000 · 2023-10-13

概要: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

対策: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER 番号 23V597000 · 2023-08-25

概要: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.

リスク: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.

対策: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 23V342000 · 2023-05-12

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

POWER TRAIN:AUTOMATIC TRANSMISSION 番号 23V070000 · 2023-02-10

概要: Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

リスク: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.

対策: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 23V022000 · 2023-01-23

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

追跡中の年式に NHTSA の調査はありません。

よくある質問

2023 年式 Ford Explorer の苦情は何件?

NHTSA には 2023 年式 Ford Explorer について 107 件の苦情があり、車齢1年あたり約 29.1 件です。

2023 年式 Ford Explorer で最も多い問題は?

最も多いカテゴリはボディ・構造で、苦情の 18.7% を占めます。

2023 年式 Ford Explorer にリコールはある?

NHTSA はこの年式について 15 件の安全リコールを掲載しています。

2023 年式 Ford Explorer は今も苦情が出ていますか?

直近12か月の新規苦情は 36 件で、その前の12か月は 32 件。ペースは横ばいです。

2023 年式 Ford Explorer は同種の車と比べてどうですか?

NHTSA には 2023 年式 Ford Explorer についてオーナー苦情が 107 件寄せられており、車齢1年あたり 29.1 件です。同じ車齢の車と比べると苦情は一般的な水準より少ない水準です(苦情指数 0.69、1.00 が追跡中の全車種の平均)。追跡中の 2023 年式 92 車種のうち、年あたり苦情の少なさで 55 位です。Ford の他車種と比べると苦情率は47% 低い、他のミドルサイズ SUVと比べると45% 低いです。