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2020 年式 Ford Explorer の不具合・苦情・リコール

かなり多い 安定

NHTSA には 2020 年式 Ford Explorer についてオーナー苦情が 1,203 件寄せられており、車齢1年あたり 180.2 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 4.28、1.00 が追跡中の全車種の平均)。追跡中の 2020 年式 82 車種のうち、年あたり苦情の少なさで 81 位です。Ford の他車種と比べると苦情率は231% 高い、他のミドルサイズ SUVと比べると239% 高いです。

数値は路上にある期間で正規化しており、販売台数では割っていません。売れている車種ほど報告は多くなり、個々の苦情は検証されていません。 集計方法

苦情の提出日は 2019-11-12 から 2026-08-28 まで。 発生から提出までの中央値:13 日。

1,203苦情
180.2車齢1年あたりの苦情数
4.28苦情指数 追跡中の全車種との比較
35リコール
3.8%衝突・火災を含む割合
234直近12か月

分析

前年式(2019)は年あたり 37.9 件で、この年式より少ない。翌年式(2021)は年あたり 74.0 件で、この年式より少ない。2020 年式は発売後2年間で 254 件の苦情を集め、同年式の平均的な車より346% 高い水準でした。

最も多い問題領域はトランスミッション/駆動系(苦情の 36.4%)で、次いで電装(17.3%)、エンジン(11.1%)です。トランスミッション/駆動系の苦情は、追跡中の全車種と比べて 3.1 倍の割合で発生しています。トランスミッション/駆動系の報告でオーナーが最もよく挙げる語は “transmission”、“power train”、“shifting”、“gear”、“powertrain” です。46 件(3.8%)は衝突または火災を伴い、負傷 38 件、死亡 0 件が報告されています。

報告された事象の半数は年式開始から 49 か月以内に発生し、最も多い時期は5年目以降(35%)でした。直近12か月の新規苦情は 234 件で、その前の12か月は 314 件。ペースは横ばいです。

NHTSA はこの年式について35 件の安全リコールを掲載しています。 苦情の 90% は、リコールが対象とする部位に該当します。この年式は 4 件の NHTSA 欠陥調査の対象で、最新は「Underbody shields detachment」(2025-09-05 開始、2026-04-09 に終了)です。

苦情指数

  • 追跡中の全車種との比較4.28
  • Ford の他車種との比較3.31
  • 他の 2020 年式との比較4.77
  • 他のミドルサイズ SUVとの比較3.39
  • 発売後2年間の苦情数 · 同年式平均との比較 (254)4.46
  • 82 車種中 81 位 · 2020ランキング ›

1.00 は比較グループと同じ水準。2.00 は車齢1年あたりの苦情が2倍。

他の年式

  • 201883.7 年あたり1.99
  • 201937.9 年あたり0.9
  • 2020180.2 年あたり4.28
  • 202174.0 年あたり1.76
  • 202255.6 年あたり1.32
  • 202329.1 年あたり0.69
  • 20247.1 年あたり0.17
  • 202557.4 年あたり1.36

Ford Explorer 年式別の不具合・苦情・リコール ›

オーナーの苦情の内容

  • トランスミッション/駆動系438 · 36.4% · 3.13×
  • 電装208 · 17.3% · 1.1×
  • エンジン134 · 11.1% · 0.5×
  • 内装・装備124 · 10.3% · 1.15×
  • ボディ・構造87 · 7.2% · 0.78×
  • ブレーキ47 · 3.9% · 0.64×
  • 灯火類43 · 3.6% · 2.3×
  • その他34 · 2.8% · 1.55×

全車種との比較: 1.00 = 全車種平均

トランスミッション/駆動系 · 苦情に多い語

  • transmission250
  • power train73
  • shifting80
  • gear98
  • powertrain40
  • hard70

電装 · 苦情に多い語

  • blue67
  • camera100
  • screen69
  • reverse54
  • prevention27
  • backup30

エンジン · 苦情に多い語

  • exhaust28
  • catalytic16
  • engine62
  • flex10
  • converter16
  • pipe12

問題領域: トランスミッション/駆動系 · ボディ・構造 · 電装 · 内装・装備 · エンジン · ブレーキ · ホイール・タイヤ・サスペンション · 燃料系統 · ステアリング · エアバッグ・シートベルト · 灯火類 · 運転支援システム

苦情が提出された年

2019: 7 7 2019 2020: 111 111 2020 2021: 136 136 2021 2022: 85 85 2022 2023: 186 186 2023 2024: 200 200 2024 2025: 318 318 2025 2026: 160 160 2026
  • 衝突の報告: 35
  • 火災の報告: 11
  • 負傷: 38
  • 死亡: 0

事故発生時の車齢

  • 1年未満13.5%
  • 1〜2年10.2%
  • 2〜3年9.6%
  • 3〜5年31.8%
  • 5年以上34.8%

事故時車齢の中央値: 49 か月

オーナーの報告

NHTSA に提出された苦情(英語)の抜粋。長さの都合で短縮しています。ODI 番号は NHTSA の記録番号です。

同セグメントの競合 · 2020 · ミドルサイズ SUV

車種苦情車齢1年あたりの苦情数苦情指数
2020 Nissan Pathfinder527.80.19
2020 Dodge Durango7310.90.26
2020 Honda Passport9313.90.33
2020 Kia Sorento13420.10.48
2020 Hyundai Santa Fe20630.90.73
2020 Chevrolet Traverse22333.40.79
2020 Jeep Grand Cherokee23334.90.83
2020 Ford Edge31246.71.11
2020 Toyota Highlander31847.61.13
2020 Honda Pilot48372.41.72
2020 Hyundai Palisade52879.11.88
2020 Kia Telluride748112.12.66
2020 Subaru Outback896134.23.19
2020 Ford Explorer1,203180.24.28

安全リコール (35)

SEATS:MID/REAR ASSEMBLY 番号 26V451000 · 2026-07-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

リスク: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

対策: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 番号 26V402000 · 2026-06-24

概要: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

リスク: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

対策: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

SEAT BELTS 番号 26V159000 · 2026-03-17

概要: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

リスク: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

対策: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 番号 26V117000 · 2026-03-03

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

リスク: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

対策: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

BACK OVER PREVENTION:SOFTWARE 番号 26V123000 · 2026-03-03

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

対策: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 番号 25V685000 · 2025-10-10

概要: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

リスク: An electrical short circuit can increase the risk of a fire.

対策: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

BACK OVER PREVENTION:SOFTWARE 番号 25V442000 · 2025-06-27

概要: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

リスク: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

対策: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 番号 25V393000 · 2025-06-13

概要: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

リスク: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

対策: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

BACK OVER PREVENTION:SOFTWARE 番号 25V159000 · 2025-03-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

POWER TRAIN:DRIVELINE:DRIVESHAFT 番号 25V166000 · 2025-03-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

リスク: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

対策: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

SEAT BELTS 番号 25V093000 · 2025-02-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

リスク: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

対策: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

EQUIPMENT:OTHER:LABELS 番号 24V852000 · 2024-11-08

概要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

リスク: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

対策: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

ENGINE 番号 24V598000 · 2024-08-10

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

リスク: An engine compartment fire increases the risk of injury.

対策: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 24V188000 · 2024-03-08

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera that displays a blank or distorted image can reduce the drivers view of what is behind the vehicle, increasing the risk of a crash.

対策: Dealers will replace the rearview camera, free of charge. Owner notification letters were mailed April 4, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19. This recall is an expansion of NHTSA recall numbers 20V-575 and 22V-252.

POWER TRAIN:DRIVELINE:DRIVESHAFT 番号 23V675000 · 2023-10-06

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

リスク: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

対策: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 番号 23V626000 · 2023-09-08

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

リスク: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

対策: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 23V342000 · 2023-05-12

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

BACK OVER PREVENTION:DISPLAY FUNCTION 番号 23V305000 · 2023-04-28

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

リスク: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

対策: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 番号 23V199000 · 2023-03-24

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

リスク: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

対策: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 番号 23V069000 · 2023-02-10

概要: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

リスク: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

対策: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 23V022000 · 2023-01-23

概要: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

リスク: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

対策: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

POWER TRAIN:AXLE ASSEMBLY 番号 22V255000 · 2022-04-14

概要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

リスク: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

対策: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

BACK OVER PREVENTION:SOFTWARE 番号 21V735000 · 2021-09-22

概要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

リスク: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

対策: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

SUSPENSION:REAR 番号 21V154000 · 2021-03-10

概要: Ford Motor Company (Ford) is recalling certain 2020 Lincoln Aviator and Ford Explorer vehicles. The rear lower control arm (RLCA) bolts that attach the rear lower control arms to the wheel knuckles may not have been heat-treated, which could cause them to break.

リスク: Broken RLCA bolts can cause a loss of steering control, and increase the risk of a crash.

対策: Ford will notify owners, and dealers will replace both RLCA bolts, free of charge. The recall began on April 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S11.

VISIBILITY:WINDSHIELD WIPER/WASHER 番号 21V014000 · 2021-01-15

概要: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer Police Interceptor Utility and 2020 Lincoln Aviator vehicles. The affected vehicles contain windshield washer fluid that was contaminated with brake fluid. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 104, "Windshield Wiping and Washing Systems."

リスク: A washer system contaminated with brake fluid can reduce the driver's ability to clear windshield, increasing the risk of a crash.

対策: Ford will notify owners, and dealers will flush out the washer system, replacing the washer bottle neck, washer pump assembly, fluid level sensor and the front and rear wiper blades. Dealers will also inspect and repair the vehicle's paint and exterior components if affected, free of charge. The recall began March 2, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C01.

ENGINE 番号 20V788000 · 2020-12-17

概要: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

リスク: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

対策: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

FUEL SYSTEM, GASOLINE:STORAGE 番号 20V730000 · 2020-11-24

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles equipped with 2.3L engines and 19 gallon fuel tanks. The fuel tank inlet check valve may not be fully welded to the fuel tank shell.

リスク: An incomplete weld securing the inlet check valve to the fuel tank shell could result in a substantial fuel leak during a crash, increasing the risk of fire.

対策: Ford will notify owners, and dealers will replace the fuel tank shell, free of charge. The recall began December 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S68.

POWER TRAIN:DRIVELINE:DRIVESHAFT 番号 20V693000 · 2020-11-10

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles equipped with a 2.0L or 3.3L engine and a 10 Speed Automatic Transmission with the All Wheel Drive package. The drive shaft may fracture along the weld seam.

リスク: Defective drive shafts may fail and cause a loss of connection between the transfer case and rear axle, possibly resulting in a vehicle rollaway when in Park or a loss of drive. Either condition can increase the risk of a crash. The drive shafts can also deform and separate from the driveline and potentially contact the fuel tank, increasing the risk of fuel leaks and/or fire.

対策: Ford will notify owners, and dealers will inspect the drive shaft label inspected and replace it as necessary, free of charge. The recall began December 11, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S65.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 20V575000 · 2020-09-23

概要: Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

リスク: Reduced rearward visibility can increase the risk of a crash.

対策: Ford will notify owners, and dealers will replace the rearview camera, free of charge. The recall began November 17, 2020. Remedy became available on February 1, 2021. Owner notification letters were mailed on February 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C19.

SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY 番号 20V549000 · 2020-09-10

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer vehicles. The affected vehicles are equipped with second row center seat belt buckles that may not be properly secured to the seat.

リスク: Vehicles with seat belt buckles that are not properly secured may fail to restrain an occupant during a crash, increasing the risk of injury.

対策: Ford will notify owners, and dealers will replace the second row center seat assembly, free of charge. The recall began November 6, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S50.

AIR BAGS:CRITICAL FASTENERS 番号 20V497000 · 2020-08-21

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and 2020 Lincoln Aviator vehicles. The side air bag and/or seat back module attachments may not have been properly tightened in the front seat backs.

リスク: If the side air bag or seat back fasteners were not properly tightened, the side air bag deployment could be affected, increasing the risk of injury during a crash.

対策: Ford will notify owners, and dealers will remove front seat back panels from one or both front seats (VIN-specific) and verify that the fasteners have been properly tightened, free of charge. The recall began September 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S48.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 番号 19V859000 · 2019-12-04

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. Over time, the protective sleeve on the vapor fuel line may chafe through the plastic liquid fuel line and cause a fuel leak.

リスク: A fuel leak in the presence of an ignition source increases the risk of a fire.

対策: Ford will notify owners, and dealers will install a longer protective sleeve on the liquid fuel line, as necessary, free of charge. Ford issued owners and interim notification on January 29, 2020. Recall began March 23, 2020. A second notice will be sent once parts are available, expected to be late in the first quarter of 2020. A renotification letter was sent on July 10, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S49.

ELECTRICAL SYSTEM:WIRING 番号 19V687000 · 2019-09-30

概要: Ford Motor Company (Ford) is recalling certain 2020 Ford Explorer vehicles equipped with 2.3L or 3.3L engines. The wiring harness may not have been properly secured and may contact the air conditioner compressor (A/C) pulley, potentially damaging the harness or the A/C belt.

リスク: The A/C pulley may rub through the wiring harness insulation and contact the unfused battery positive wire, resulting in a short circuit, increasing the risk of a fire.

対策: Ford will notify owners, and dealers will install a tie strap to the wiring harness at the hand shock tower clip, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S32.

SEATS:FRONT ASSEMBLY:RECLINER 番号 19V633000 · 2019-08-28

概要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

リスク: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

対策: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 番号 19V575000 · 2019-08-05

概要: Ford Motor Company (Ford) is recalling certain 2020 Explorer and Lincoln Aviator vehicles. The Manual Park Release (MPR) cover may not be installed. In addition, the vehicles may be in Factory Mode, which disables warning alerts and does not display the transmission gear selected. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 114, "Theft Prevention" and 102, "Trans Shift Lever Seq/Starter Interlock/Trans Braking Effect."

リスク: Without the cover, the MPR lever may be unintentionally moved, allowing the vehicle to roll away. Being in Factory Mode, the vehicle will not display warnings and/or gear selection on the instrument cluster. Both conditions increase the risk of a crash.

対策: Ford will notify owners, and dealers will inspect and, if necessary, install a MPR cover. Dealers will verify the instrument cluster is not in Factory Mode and clear any fault codes, free of charge. The recall began August 23, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C06.

自分の車に未対応のリコールがないか確認する方法 ›

欠陥調査

よくある質問

2020 年式 Ford Explorer の苦情は何件?

NHTSA には 2020 年式 Ford Explorer について 1,203 件の苦情があり、車齢1年あたり約 180.2 件です。

2020 年式 Ford Explorer で最も多い問題は?

最も多いカテゴリはトランスミッション/駆動系で、苦情の 36.4% を占めます。

2020 年式 Ford Explorer にリコールはある?

NHTSA はこの年式について 35 件の安全リコールを掲載しています。 この年式は 4 件の NHTSA 欠陥調査の対象で、最新は「Underbody shields detachment」(2025-09-05 開始、2026-04-09 に終了)です。

2020 年式 Ford Explorer は今も苦情が出ていますか?

直近12か月の新規苦情は 234 件で、その前の12か月は 314 件。ペースは横ばいです。

2020 年式 Ford Explorer は同種の車と比べてどうですか?

NHTSA には 2020 年式 Ford Explorer についてオーナー苦情が 1,203 件寄せられており、車齢1年あたり 180.2 件です。同じ車齢の車と比べると苦情は一般的な水準よりかなり多い水準です(苦情指数 4.28、1.00 が追跡中の全車種の平均)。追跡中の 2020 年式 82 車種のうち、年あたり苦情の少なさで 81 位です。Ford の他車種と比べると苦情率は231% 高い、他のミドルサイズ SUVと比べると239% 高いです。