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2023년식 Ford Explorer 문제, 불만과 리콜

적음 안정

NHTSA에 접수된 2023년식 Ford Explorer 차주 불만은 107건으로, 차령 1년당 29.1건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 적음(불만 지수 0.69, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 55위입니다. Ford의 다른 차종과 비교하면 불만률이 47% 낮음, 다른 중형 SUV과 비교하면 45% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2023-03-25부터 2026-08-28까지입니다. 사고 발생부터 접수까지 중앙값: 31일.

107불만
29.1차령 1년당 불만 수
0.69불만 지수 추적 중인 전체 차종 대비
15리콜
9.3%충돌·화재 포함 비율
36최근 12개월

분석

이전 연식(2022)은 연간 55.6건으로 이 연식보다 많습니다. 다음 연식(2024)은 연간 7.1건으로 이 연식보다 적습니다. 2023년식은 출시 후 2년 동안 불만 48건을 기록해 같은 연식 평균 차량보다 42% 낮음 수준이었습니다.

가장 흔한 문제 영역은 차체·구조(불만의 18.7%)이며, 그다음은 실내·장비(15.0%), 전기계통(14.0%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 2.0배 비율로 나타납니다. 차체·구조 관련 보고에서 차주들이 가장 자주 언급하는 말은 “sunroof”, “rear view”, “cracked”, “visibility”, “discovered”입니다. 10건(9.3%)은 충돌 또는 화재를 동반했으며 부상 9건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 23개월 이내에 발생했고, 가장 집중된 시기는 2년째(30%)입니다. 최근 12개월 신규 불만은 36건, 그 이전 12개월은 32건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 15건을 등재했습니다. 불만의 62%는 리콜이 다루는 부품 영역에 해당합니다.

불만 지수

  • 추적 중인 전체 차종 대비0.69
  • Ford 다른 차종 대비0.53
  • 다른 2023년식 대비0.69
  • 다른 중형 SUV 대비0.55
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (48)0.58
  • 92개 중 55위 · 2023순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 201883.7 연간1.99
  • 201937.9 연간0.9
  • 2020180.2 연간4.28
  • 202174.0 연간1.76
  • 202255.6 연간1.32
  • 202329.1 연간0.69
  • 20247.1 연간0.17
  • 202557.4 연간1.36

Ford Explorer 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 차체·구조20 · 18.7% · 2.04×
  • 실내·장비16 · 15.0% · 1.67×
  • 전기계통15 · 14.0% · 0.89×
  • 엔진11 · 10.3% · 0.46×
  • 조향11 · 10.3% · 1.59×
  • 에어백·안전벨트7 · 6.5% · 1.7×
  • 변속기/파워트레인6 · 5.6% · 0.48×
  • 브레이크6 · 5.6% · 0.92×

전체 차종 대비: 1.00 = 전체 차종 평균

차체·구조 · 불만에 자주 나오는 말

  • sunroof5
  • rear view3
  • cracked4
  • visibility3
  • discovered3
  • side6

실내·장비 · 불만에 자주 나오는 말

  • thank3
  • read3
  • needs4
  • safety hazard3
  • remedy3
  • regarding3

전기계통 · 불만에 자주 나오는 말

  • prevention recall4
  • notification prevention4
  • recall available5
  • determined5
  • amount recall5
  • exceeded reasonable5

문제 영역: 변속기/파워트레인 · 차체·구조 · 전기계통 · 실내·장비 · 엔진 · 브레이크 · 휠·타이어·서스펜션 · 연료계통 · 조향 · 에어백·안전벨트 · 등화 · 운전자 보조 시스템

불만이 접수된 연도

2023: 19 19 2023 2024: 29 29 2024 2025: 30 30 2025 2026: 29 29 2026
  • 충돌 보고: 8
  • 화재 보고: 2
  • 부상: 9
  • 사망: 0

사고 발생 시 차령

  • 1년 미만23.4%
  • 1–2년29.9%
  • 2–3년27.1%
  • 3–5년19.6%
  • 5년 이상0.0%

사고 시 차령 중앙값: 23개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2023 · 중형 SUV

차종불만차령 1년당 불만 수불만 지수
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

안전 리콜 (15)

SEATS:MID/REAR ASSEMBLY 번호 26V451000 · 2026-07-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SEAT BELTS 번호 26V159000 · 2026-03-17

요약: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

위험: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

BACK OVER PREVENTION:SOFTWARE 번호 26V123000 · 2026-03-03

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

조치: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 번호 25V685000 · 2025-10-10

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

위험: An electrical short circuit can increase the risk of a fire.

조치: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 25V455000 · 2025-07-07

요약: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

위험: An engine stall increases the risk of a crash.

조치: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

BACK OVER PREVENTION:SOFTWARE 번호 25V442000 · 2025-06-27

요약: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

위험: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

조치: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 번호 25V393000 · 2025-06-13

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

조치: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

BACK OVER PREVENTION:SOFTWARE 번호 25V159000 · 2025-03-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

EQUIPMENT:OTHER:LABELS 번호 24V852000 · 2024-11-08

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

조치: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

SUSPENSION:FRONT:MACPHERSON STRUT 번호 24V091000 · 2024-02-08

요약: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles. The right-front lower fastener connecting the steering knuckle and strut may be loose or missing.

위험: A loose or missing connection between the knuckle and strut can cause improper tire alignment, resulting in a steering pull or require increased steering effort. Additionally, the brake hose may contact the tire and become damaged, resulting in a brake fluid leak and a loss of braking ability. Either of these scenarios can increase the risk of a crash.

조치: Dealers will inspect the fasteners, and tighten or install them as necessary, free of charge. Owner notification letters were mailed March 08, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S04.

BACK OVER PREVENTION:DISPLAY FUNCTION 번호 23V686000 · 2023-10-13

요약: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with a standard rearview camera. Due to a manufacturing error in the wire harness, the rearview camera may display a blue image on the SYNC screen when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

조치: Dealers will inspect the rearview camera wire harness and repair any loose splices, free of charge. Owner notification letters were mailed November 2, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C31.

ENGINE AND ENGINE COOLING:ENGINE:GASOLINE:TURBO/SUPERCHARGER 번호 23V597000 · 2023-08-25

요약: Ford Motor Company (Ford) is recalling certain 2023 Explorer vehicles equipped with 2.3L GTDI engines. The turbocharger oil supply line may be damaged, which can result in an oil leak inside the engine compartment.

위험: An oil leak in the presence of an ignition source such as hot engine or exhaust components, can increase the risk of a fire. In addition, the loss of oil can result in an engine stall, increasing the risk of a crash.

조치: Owners are advised to park and shut off the engine as soon as possible if they see an oil pressure warning light or smoke coming from the engine compartment. Dealers will replace the turbo oil supply line assembly, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S50.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V342000 · 2023-05-12

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 23V070000 · 2023-02-10

요약: Ford Motor Company (Ford) is recalling certain 2022-2023 F-150, Mustang, Explorer, Bronco, and 2023 Lincoln Aviator vehicles equipped with automatic transmissions. The transmission may contain a loose bolt which could prevent the transmission from engaging the park gear, although the gear shifter position may indicate that the vehicle has been shifted to "PARK."

위험: The inability to secure the vehicle in the park position can result in a rollaway, increasing the risk of a crash or injury.

조치: Dealers will inspect and, if necessary, replace the transmissions, free of charge. Owner notification letters were mailed April 25, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S06.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V022000 · 2023-01-23

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

추적 중인 연식에 NHTSA 조사가 없습니다.

자주 묻는 질문

2023년식 Ford Explorer 불만은 몇 건?

NHTSA에 2023년식 Ford Explorer 불만 107건이 접수되었으며, 차령 1년당 약 29.1건입니다.

2023년식 Ford Explorer의 가장 흔한 문제는?

가장 흔한 범주는 차체·구조이며 불만의 18.7%를 차지합니다.

2023년식 Ford Explorer에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 15건을 등재했습니다.

2023년식 Ford Explorer은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 36건, 그 이전 12개월은 32건으로 속도는 안정적입니다.

2023년식 Ford Explorer은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2023년식 Ford Explorer 차주 불만은 107건으로, 차령 1년당 29.1건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 적음(불만 지수 0.69, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 55위입니다. Ford의 다른 차종과 비교하면 불만률이 47% 낮음, 다른 중형 SUV과 비교하면 45% 낮음입니다.