2018년식 Ford Explorer 문제, 불만과 리콜

많음 안정

NHTSA에 접수된 2018년식 Ford Explorer 차주 불만은 726건으로, 차령 1년당 83.7건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 많음(불만 지수 1.99, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 60위입니다. Ford의 다른 차종과 비교하면 불만률이 54% 높음, 다른 중형 SUV과 비교하면 58% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2018-02-12부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 20일.

726불만

83.7차령 1년당 불만 수

1.99불만 지수 추적 중인 전체 차종 대비

7리콜

3.0%충돌·화재 포함 비율

142최근 12개월

분석

다음 연식(2019)은 연간 37.9건으로 이 연식보다 적습니다. 2018년식은 출시 후 2년 동안 불만 83건을 기록해 같은 연식 평균 차량보다 7% 낮음 수준이었습니다.

가장 흔한 문제 영역은 차체·구조(불만의 40.8%)이며, 그다음은 실내·장비(16.5%), 엔진(16.3%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 4.5배 비율로 나타납니다. 차체·구조 관련 보고에서 차주들이 가장 자주 언급하는 말은 “notification structure”, “structure recall”, “trim”, “a-pillar”, “received notification”입니다. 22건(3.0%)은 충돌 또는 화재를 동반했으며 부상 12건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 72개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(68%)입니다. 최근 12개월 신규 불만은 142건, 그 이전 12개월은 179건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 불만의 64%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Windshield trim molding Item detachment”(2023-01-27 개시, 2024-02-08 종결)입니다.

불만 지수

추적 중인 전체 차종 대비1.99
Ford 다른 차종 대비1.54
다른 2018년식 대비1.7
다른 중형 SUV 대비1.58
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (83)0.93
73개 중 60위 · 2018순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201883.7 연간1.99
201937.9 연간0.9
2020180.2 연간4.28
202174.0 연간1.76
202255.6 연간1.32
202329.1 연간0.69
20247.1 연간0.17
202557.4 연간1.36

Ford Explorer 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

차체·구조296 · 40.8% · 4.45×
실내·장비120 · 16.5% · 1.84×
엔진118 · 16.3% · 0.73×
전기계통63 · 8.7% · 0.55×
변속기／파워트레인35 · 4.8% · 0.41×
휠·타이어·서스펜션34 · 4.7% · 1.89×
조향16 · 2.2% · 0.34×
연료계통14 · 1.9% · 0.44×

전체 차종 대비: 1.00 = 전체 차종 평균

차체·구조 · 불만에 자주 나오는 말

notification structure130
structure recall120
trim122
a-pillar81
received notification134
detached81

실내·장비 · 불만에 자주 나오는 말

trim25
cabin19
windshield33
exhaust19
smell18
a-pillar9

엔진 · 불만에 자주 나오는 말

water pump32
coolant33
engine67
exhaust22
independent25
overheated11

문제 영역: 변속기／파워트레인 · 차체·구조 · 전기계통 · 실내·장비 · 엔진 · 브레이크 · 휠·타이어·서스펜션 · 연료계통 · 조향 · 에어백·안전벨트 · 등화 · 운전자 보조 시스템

불만이 접수된 연도

충돌 보고: 15
화재 보고: 7
부상: 12
사망: 0

사고 발생 시 차령

1년 미만7.0%
1–2년5.9%
2–3년4.8%
3–5년13.8%
5년 이상68.5%

사고 시 차령 중앙값: 72개월

차주들의 보고

The contact owned a 2018 Ford Explorer. The contact stated that while driving at various speeds, a message displayed on several occasions instructing the driver to pull over and shut off the vehicle because the battery would shut off.

전기계통 · 2026-08-26 · ODI 11759713 · 충돌
July 12, 2026 I returned home and parked about 10 ft from my garage. I put my car in park, turned off the motor, and went to get out, when my husband started yelling at me that the car was moving. I pumped the brake, and heard a clicking sound.

브레이크 · 2026-07-21 · ODI 11751929 · 충돌
The contact owns a 2018 Ford Explorer. The contact stated that while driving 55 MPH, the vehicle veered off the road toward the passenger’s side.

휠·타이어·서스펜션 · 2026-09-01 · ODI 11761299
In some of the affected vehicles, it may be possible that some of the exterior a-pillar applique trim clip attachments are not properly engaged due to improper assembly or repair.

실내·장비 · 2026-08-29 · ODI 11760676
The contact owns a 2018 Ford Explorer. The contact received notification for NHTSA Campaign Number: 24V031000 (Structure); however, the parts to perform the recall repair were not yet available.

차체·구조 · 2026-08-27 · ODI 11760062

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2018 · 중형 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2018 Nissan Pathfinder	77	8.9	0.21
2018 Dodge Durango	229	26.4	0.63
2018 Kia Sorento	252	29.1	0.69
2018 Toyota Highlander	269	31.0	0.74
2018 Hyundai Santa Fe	427	49.2	1.17
2018 Honda Pilot	437	50.4	1.2
2018 Chevrolet Traverse	457	52.7	1.25
2018 Ford Explorer	726	83.7	1.99
2018 Ford Edge	800	92.2	2.19
2018 Subaru Outback	807	93.0	2.21
2018 Jeep Grand Cherokee	853	98.3	2.34

안전 리콜 (7)

STRUCTURE:BODY 번호 26V448000 · 2026-07-14

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

위험: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

조치: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SUSPENSION:REAR 번호 26V101000 · 2026-02-20

요약: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

위험: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

조치: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 번호 25V685000 · 2025-10-10

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

위험: An electrical short circuit can increase the risk of a fire.

조치: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

STRUCTURE:BODY:ROOF AND PILLARS 번호 24V031000 · 2024-01-19

요약: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

위험: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

조치: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

STRUCTURE:BODY 번호 21V316000 · 2021-05-05

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

위험: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

조치: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

SEATS:FRONT ASSEMBLY:RECLINER 번호 19V633000 · 2019-08-28

요약: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

위험: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

조치: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

FUEL SYSTEM, GASOLINE 번호 18V807000 · 2018-11-14

요약: Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.

위험: A fuel leak in the presence of an ignition source can increase the risk of a fire.

조치: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

Windshield trim molding Item detachment 종결

PE23001 · STRUCTURE:BODY:ROOF AND PILLARS · 개시 2023-01-27 · 종결 2024-02-08 · 번호 24V031 · 연식: 2018, 2019

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injur…
Hertz/Vehicles Rented with Open Recalls 진행 중

AQ22003 · LATCHES/LOCKS/LINKAGES:HOOD:LATCH · 개시 2022-12-16 · 연식: 2018

NHTSA is opening this audit query to investigate whether The Hertz Corporation (Hertz) has complied with the requirements of the National Traffic and Motor Vehicle Safety Act (Safety Act). The Safety Act requires, among other things, that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. Â§ 30120(i).NHTSA is in receipt of in…

자주 묻는 질문

2018년식 Ford Explorer 불만은 몇 건?

NHTSA에 2018년식 Ford Explorer 불만 726건이 접수되었으며, 차령 1년당 약 83.7건입니다.

2018년식 Ford Explorer의 가장 흔한 문제는?

가장 흔한 범주는 차체·구조이며 불만의 40.8%를 차지합니다.

2018년식 Ford Explorer에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 이 연식은 NHTSA 결함 조사 2건의 대상이며, 가장 최근 건은 “Windshield trim molding Item detachment”(2023-01-27 개시, 2024-02-08 종결)입니다.

2018년식 Ford Explorer은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 142건, 그 이전 12개월은 179건으로 속도는 안정적입니다.