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2021년식 Ford Explorer 문제, 불만과 리콜

많음 안정

NHTSA에 접수된 2021년식 Ford Explorer 차주 불만은 420건으로, 차령 1년당 74.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 많음(불만 지수 1.76, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2021년식 85개 차종 가운데 연간 불만이 적은 순으로 71위입니다. Ford의 다른 차종과 비교하면 불만률이 36% 높음, 다른 중형 SUV과 비교하면 39% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2021-03-20부터 2026-09-02까지입니다. 사고 발생부터 접수까지 중앙값: 16일.

420불만
74.0차령 1년당 불만 수
1.76불만 지수 추적 중인 전체 차종 대비
27리콜
5.2%충돌·화재 포함 비율
110최근 12개월

분석

이전 연식(2020)은 연간 180.2건으로 이 연식보다 많습니다. 다음 연식(2022)은 연간 55.6건으로 이 연식보다 적습니다. 2021년식은 출시 후 2년 동안 불만 67건을 기록해 같은 연식 평균 차량보다 10% 높음 수준이었습니다.

가장 흔한 문제 영역은 변속기/파워트레인(불만의 25.2%)이며, 그다음은 전기계통(14.8%), 실내·장비(14.0%)입니다. 변속기/파워트레인 불만은 추적 중인 전체 차종 대비 2.2배 비율로 나타납니다. 변속기/파워트레인 관련 보고에서 차주들이 가장 자주 언급하는 말은 “power train”, “bolt”, “train recall”, “notification power”, “axle”입니다. 22건(5.2%)은 충돌 또는 화재를 동반했으며 부상 19건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 39개월 이내에 발생했고, 가장 집중된 시기는 3~5년째(41%)입니다. 최근 12개월 신규 불만은 110건, 그 이전 12개월은 89건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 27건을 등재했습니다. 불만의 91%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “Loss of Motive Power”(2023-09-29 개시, 2024-10-31 종결)입니다.

불만 지수

  • 추적 중인 전체 차종 대비1.76
  • Ford 다른 차종 대비1.36
  • 다른 2021년식 대비1.94
  • 다른 중형 SUV 대비1.39
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (67)1.1
  • 85개 중 71위 · 2021순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 201883.7 연간1.99
  • 201937.9 연간0.9
  • 2020180.2 연간4.28
  • 202174.0 연간1.76
  • 202255.6 연간1.32
  • 202329.1 연간0.69
  • 20247.1 연간0.17
  • 202557.4 연간1.36

Ford Explorer 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 변속기/파워트레인106 · 25.2% · 2.17×
  • 전기계통62 · 14.8% · 0.94×
  • 실내·장비59 · 14.0% · 1.56×
  • 엔진57 · 13.6% · 0.61×
  • 차체·구조54 · 12.9% · 1.41×
  • 브레이크15 · 3.6% · 0.59×
  • 연료계통15 · 3.6% · 0.84×
  • 기타14 · 3.3% · 1.82×

전체 차종 대비: 1.00 = 전체 차종 평균

변속기/파워트레인 · 불만에 자주 나오는 말

  • power train33
  • bolt29
  • train recall22
  • notification power22
  • axle20
  • received notification25

전기계통 · 불만에 자주 나오는 말

  • blue23
  • camera28
  • prevention14
  • screen20
  • reverse16
  • image7

실내·장비 · 불만에 자주 나오는 말

  • shade11
  • sunroof15
  • sagging6
  • view10
  • rear19
  • window8

문제 영역: 변속기/파워트레인 · 차체·구조 · 전기계통 · 실내·장비 · 엔진 · 브레이크 · 휠·타이어·서스펜션 · 연료계통 · 조향 · 에어백·안전벨트 · 등화 · 운전자 보조 시스템

불만이 접수된 연도

2021: 18 18 2021 2022: 49 49 2022 2023: 90 90 2023 2024: 82 82 2024 2025: 103 103 2025 2026: 78 78 2026
  • 충돌 보고: 17
  • 화재 보고: 5
  • 부상: 19
  • 사망: 0

사고 발생 시 차령

  • 1년 미만7.6%
  • 1–2년13.6%
  • 2–3년23.6%
  • 3–5년41.0%
  • 5년 이상14.3%

사고 시 차령 중앙값: 39개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2021 · 중형 SUV

차종불만차령 1년당 불만 수불만 지수
2021 Kia Sorento295.10.12
2021 Chevrolet Traverse8815.50.37
2021 Ford Edge10718.90.45
2021 Honda Passport13924.50.58
2021 Hyundai Santa Fe18532.60.77
2021 Dodge Durango19935.10.83
2021 Subaru Outback29652.21.24
2021 Kia Telluride35462.41.48
2021 Ford Explorer42074.01.76
2021 Honda Pilot42474.71.78
2021 Hyundai Palisade42975.61.8
2021 Jeep Grand Cherokee47884.32.0
2021 Toyota Highlander51691.02.16

안전 리콜 (27)

SEATS:MID/REAR ASSEMBLY 번호 26V451000 · 2026-07-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 26V402000 · 2026-06-24

요약: Ford Motor Company (Ford) is recalling certain 2018-2021 Navigator, Expedition, 2020-2021 Explorer, Lincoln Aviator, and 2021 F-150 vehicles. The transmission park pawl may engage while the vehicle is in motion, resulting in park system damage.

위험: Park system damage may result in a vehicle rollaway, increasing the risk of a crash.

조치: Dealers will update the powertrain control module software, and inspect and replace any damaged transmission components as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed July 10, 2026. Additional letters will be sent once the remedy is available, anticipated in April 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S48. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 26, 2026.

SEAT BELTS 번호 26V159000 · 2026-03-17

요약: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

위험: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR 번호 26V117000 · 2026-03-03

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer, Escape, Lincoln Aviator, and Lincoln Corsair vehicles. The windshield wiper motor may fail and prevent the windshield wipers from operating properly.

위험: Windshield wipers that fail to operate properly can reduce visibility, increasing the risk of a crash.

조치: Dealers will inspect and replace the front wiper motors as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed April 2, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S14. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

BACK OVER PREVENTION:SOFTWARE 번호 26V123000 · 2026-03-03

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Escape, Lincoln Corsair, 2020-2024 Lincoln Aviator, and Explorer vehicles. The image on the center display may flip or invert, resulting in an incorrectly displayed rearview image when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: An incorrectly displayed rearview image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

조치: Dealers will update the accessory protocol interface module (APIM) software, free of charge. Owner notification letters were mailed June 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C11. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 번호 25V685000 · 2025-10-10

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

위험: An electrical short circuit can increase the risk of a fire.

조치: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 번호 25V455000 · 2025-07-07

요약: Ford Motor Company (Ford) is recalling certain 2021-2023 Bronco, Explorer, Lincoln Aviator, F-250 SD, F-350 SD, F-450 SD, F-550 SD, 2021-2022 Lincoln Navigator, Mustang, F-150, and 2022 Expedition vehicles. The low-pressure fuel pump may fail, which can result in an engine stall while driving.

위험: An engine stall increases the risk of a crash.

조치: Dealers will replace the low pressure fuel pump on super duty vehicles and update the powertrain control module (PCM) software on all other affected vehicles, free of charge. Owner notification letters were mailed July 27, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S75.

BACK OVER PREVENTION:SOFTWARE 번호 25V442000 · 2025-06-27

요약: Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

위험: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

조치: Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

SEATS:MID/REAR ASSEMBLY 번호 25V393000 · 2025-06-13

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

위험: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

조치: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

BACK OVER PREVENTION:SOFTWARE 번호 25V159000 · 2025-03-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles previously repaired incorrectly under recall number 23V-342. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will update the Image Processing Module software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S27.

POWER TRAIN:DRIVELINE:DRIVESHAFT 번호 25V166000 · 2025-03-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles previously repaired incorrectly under recall numbers 23V-199 or 22V-255. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

위험: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in park without the parking brake applied. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

조치: Dealers will update the powertrain control module (PCM) software, free of charge. Owner notification letters were mailed April 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S22.

SEAT BELTS 번호 25V093000 · 2025-02-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Aviator vehicles. The seat belt buckle anchor bolts at one or more seating positions may be improperly secured. Additionally, vehicles may have an improperly secured seat belt retractor anchor bolt and/or seat belt anchor bolt at the second-row center seating position, if equipped.

위험: A loose seat belt or seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will inspect seat belt buckle anchor bolts in all seating positions. Additionally, dealers will inspect the seat belt retractor anchor bolt and seat belt anchor bolt at the second-row center seating position, if equipped. If loose anchor bolts are found, the affected seat components will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed on June 5, 2025. Owners may contact Ford customer service at 866-436-7332. Ford's number for this recall is 25S09.

EQUIPMENT:OTHER:LABELS 번호 24V852000 · 2024-11-08

요약: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

조치: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 번호 24V635000 · 2024-08-23

요약: Ford Motor Company (Ford) is recalling certain 2021-2022 Bronco, F-150, Edge, Explorer, Lincoln Nautilus, and Lincoln Aviator vehicles equipped with either a 2.7L or 3.0L Nano EcoBoost engine. The engine intake valves may break while driving, which can result in engine failure and a loss of drive power.

위험: A loss of drive power increases the risk of a crash.

조치: Dealers will perform an engine cycle test and replace the engine as necessary, free of charge. Owner notification letters were mailed July 3, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S55.

ENGINE 번호 24V598000 · 2024-08-10

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with the Police Interceptor Utility Package. In the event of an engine failure, engine oil and fuel vapor may be released into the engine compartment and accumulate near ignition sources such as hot engine or exhaust components, possibly resulting in an engine compartment fire.

위험: An engine compartment fire increases the risk of injury.

조치: Owners are advised to park and shut off the engine as promptly as possible upon hearing unexpected engine noises, or after experiencing an unexpected engine power reduction, or seeing smoke from the engine compartment. Dealers will update the Powertrain Control Module (PCM) software. In addition, dealers will inspect for connecting rod bearing failure and if necessary, replace the engine long block. All inspections and repairs will be performed free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S52.

POWER TRAIN:DRIVELINE:DRIVESHAFT 번호 23V675000 · 2023-10-06

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

위험: A disconnected driveshaft can result in a loss of drive power or a vehicle rollaway if the parking brake is not applied. Either of these scenarios can increase the risk of a crash.

조치: Dealers will replace the subframe bushing and rear axle bolt. They will also inspect the rear axle cover for damage near the bolt hole location and replace with a new cover if any damage is found. Repairs will be performed free of charge. Owner notification letters were mailed January 19, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S55.

ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY 번호 23V626000 · 2023-09-08

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Lincoln Aviator and Ford Explorer vehicles equipped with 3.0L PHEV engines. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.

위험: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.

조치: Dealers will perform a Battery Energy Control Module (BECM) diagnostic test and replace the high voltage battery pack, as necessary, free of charge. Owner notification letters were mailed on April 8, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford Motor Company's number for this recall is 23S53.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V342000 · 2023-05-12

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will replace the 360-degree camera, free of charge. Owner notification letters were mailed November 10, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S23. This recall expands and replaces NHTSA recall number 23V-022. Vehicles previously repaired under 23V-022 will need to have the new remedy performed.

BACK OVER PREVENTION:DISPLAY FUNCTION 번호 23V305000 · 2023-04-28

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer Police Interceptor Utility vehicles equipped with a 12.1-inch Integrated Computer Screen (ICS). When the Display On/Off Button is used to turn the display to "Off" prior to placing the vehicle in reverse, the backup camera rearview image will not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

위험: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

조치: Dealers will update the ICS software, free of charge. Owner notification letters were mailed July 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C14.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 번호 23V199000 · 2023-03-24

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L RWD, 3.3L GAS, 3.3L FHEV, or 3.0L ST powertrain. The previous powertrain control module (PCM) update completed under recall 22V-255 did not include the automatic electronic parking brake feature when the vehicle is shifted to park, as intended. In addition, the rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

위험: Without the electronic parking brake applied, the vehicle could rollaway if the driveshaft disconnects. A disconnected driveshaft can also result in a loss of drive power. Either of these scenarios can increase the risk of a crash.

조치: Dealers will update the PCM software, free of charge. Owner notification letters were mailed on May 31, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S16.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) 번호 23V069000 · 2023-02-10

요약: Ford Motor Company (Ford) is recalling certain 2020-2022 Explorer vehicles equipped with a 2.3L engine and 10R60 automatic transmission. An unintentional powertrain control module (PCM) reset may occur while the vehicle is in motion and result in park system damage.

위험: A park system that is damaged may not shift into "PARK," resulting in a vehicle rollaway and increasing the risk of injury or crash.

조치: Dealers will inspect the park system for damage and repair as necessary, free of charge. Owner notification letters were mailed March 28, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S05.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V022000 · 2023-01-23

요약: Ford Motor Company (Ford) is recalling certain 2020-2023 Explorer, Lincoln Aviator, and 2020-2022 Lincoln Corsair vehicles equipped with a 360-degree camera. The video output may fail, preventing the rearview camera image from displaying.

위험: Loss of the rearview camera image can reduce the driver's rear visibility, increasing the risk of a crash.

조치: Dealers will update the image processing module (IPMB) software, free of charge. Interim owner notification letters informing owners of the safety risk were mailed April 25, 2023. Owner notification letters were mailed February 13, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S02. This recall expands and replaces NHTSA recall number 21V-735. Vehicles previously repaired under 21V-735 will need to have the new remedy performed.

POWER TRAIN:AXLE ASSEMBLY 번호 22V255000 · 2022-04-14

요약: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer Police FHEV, Explorer Police 3.3L, and 2020-2022 Explorer 2.3L RWD, 3.0L PHEV, 3.3L FHEV, and 3.0L ST GAS vehicles. The rear axle horizontal mounting bolt may fracture and cause the driveshaft to disconnect.

위험: A disconnected driveshaft can result in vehicle rollaway when the vehicle is placed in 'Park' without the parking brake applied, increasing the risk of a crash.

조치: Depending on the vehicle model, dealers will replace the bushing and axle cover, or update the electronic parking brake software. Repairs will be performed free of charge. Interim owner notification letters were mailed June 9, 2022, and March 10, 2023. Owner notification letters were mailed June 9, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S27.

SUSPENSION:REAR 번호 21V870000 · 2021-11-10

요약: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. Incorrect rear suspension module components may have been installed due to a labeling error.

위험: A rear suspension module with incorrect components may affect vehicle handling, ride height, and braking characteristics, increasing the risk of a crash.

조치: Dealers will inspect the rear suspension module, and replace any incorrect parts, as necessary, free of charge. Owner notification letters were mailed December 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S47.

BACK OVER PREVENTION:SOFTWARE 번호 21V735000 · 2021-09-22

요약: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer, Lincoln Corsair, and Lincoln Aviator vehicles equipped with 360-degree cameras. The video output may fail, preventing the rearview camera image from displaying.

위험: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

조치: Dealers will update the Image Processing Module (IPMB) software, free of charge. Owner notification letters were mailed November 16, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S44.

AIR BAGS:SIDE/WINDOW:CURTAIN 번호 21V652000 · 2021-08-23

요약: Ford Motor Company (Ford) is recalling certain 2021 Explorer and Lincoln Aviator vehicles. The side air bag attachment weld studs could detach during the deployment of the side air bag, resulting in an improper deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard 214, "Side Impact Protection".

위험: Improper deployment of a side air bag increases the risk of injury during a crash.

조치: Dealers will replace the side air bag assemblies, free of charge. Owner notification letters were mailed September 10, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21C19.

ENGINE 번호 20V788000 · 2020-12-17

요약: Ford Motor Company (Ford) is recalling certain 2020-2021 Explorer and Lincoln Aviator vehicles. The right hand motor mount fasteners may have been incorrectly tightened, and may loosen over time.

위험: With a loose motor mount, motor vibration may cause the axle to disconnect from the engine and could result in loss of power, increasing the risk of a crash.

조치: Ford will notify owners, and dealers will remove and replace the right hand motor mount fasteners, free of charge. The recall began February 3, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S72.

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결함 조사

자주 묻는 질문

2021년식 Ford Explorer 불만은 몇 건?

NHTSA에 2021년식 Ford Explorer 불만 420건이 접수되었으며, 차령 1년당 약 74.0건입니다.

2021년식 Ford Explorer의 가장 흔한 문제는?

가장 흔한 범주는 변속기/파워트레인이며 불만의 25.2%를 차지합니다.

2021년식 Ford Explorer에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 27건을 등재했습니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “Loss of Motive Power”(2023-09-29 개시, 2024-10-31 종결)입니다.

2021년식 Ford Explorer은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 110건, 그 이전 12개월은 89건으로 속도는 안정적입니다.

2021년식 Ford Explorer은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2021년식 Ford Explorer 차주 불만은 420건으로, 차령 1년당 74.0건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 많음(불만 지수 1.76, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2021년식 85개 차종 가운데 연간 불만이 적은 순으로 71위입니다. Ford의 다른 차종과 비교하면 불만률이 36% 높음, 다른 중형 SUV과 비교하면 39% 높음입니다.