2019년식 Ford Explorer 문제, 불만과 리콜

보통 감소

NHTSA에 접수된 2019년식 Ford Explorer 차주 불만은 291건으로, 차령 1년당 37.9건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 0.90, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2019년식 76개 차종 가운데 연간 불만이 적은 순으로 47위입니다. Ford의 다른 차종과 비교하면 불만률이 30% 낮음, 다른 중형 SUV과 비교하면 29% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2019-04-02부터 2026-08-22까지입니다. 사고 발생부터 접수까지 중앙값: 19일.

291불만

37.9차령 1년당 불만 수

0.9불만 지수 추적 중인 전체 차종 대비

6리콜

0.7%충돌·화재 포함 비율

59최근 12개월

분석

이전 연식(2018)은 연간 83.7건으로 이 연식보다 많습니다. 다음 연식(2020)은 연간 180.2건으로 이 연식보다 많습니다. 2019년식은 출시 후 2년 동안 불만 27건을 기록해 같은 연식 평균 차량보다 67% 낮음 수준이었습니다.

가장 흔한 문제 영역은 차체·구조(불만의 50.9%)이며, 그다음은 변속기／파워트레인(11.3%), 실내·장비(11.0%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 5.5배 비율로 나타납니다. 차체·구조 관련 보고에서 차주들이 가장 자주 언급하는 말은 “structure”, “trim”, “a-pillar”, “received notification”, “amount recall”입니다. 2건(0.7%)은 충돌 또는 화재를 동반했으며 부상 6건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 62개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(59%)입니다. 최근 12개월 신규 불만은 59건, 그 이전 12개월은 96건으로 속도가 느려지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다. 불만의 64%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Windshield trim molding Item detachment”(2023-01-27 개시, 2024-02-08 종결)입니다.

불만 지수

추적 중인 전체 차종 대비0.9
Ford 다른 차종 대비0.7
다른 2019년식 대비0.83
다른 중형 SUV 대비0.71
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (27)0.33
76개 중 47위 · 2019순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201883.7 연간1.99
201937.9 연간0.9
2020180.2 연간4.28
202174.0 연간1.76
202255.6 연간1.32
202329.1 연간0.69
20247.1 연간0.17
202557.4 연간1.36

Ford Explorer 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

차체·구조148 · 50.9% · 5.55×
변속기／파워트레인33 · 11.3% · 0.97×
실내·장비32 · 11.0% · 1.23×
엔진24 · 8.2% · 0.37×
전기계통19 · 6.5% · 0.41×
휠·타이어·서스펜션12 · 4.1% · 1.65×
연료계통9 · 3.1% · 0.72×
조향5 · 1.7% · 0.26×

전체 차종 대비: 1.00 = 전체 차종 평균

차체·구조 · 불만에 자주 나오는 말

structure95
trim55
a-pillar41
received notification77
amount recall71
exceeded reasonable71

변속기／파워트레인 · 불만에 자주 나오는 말

torque converter17
transmission20
due torque3
shifting8
shuddered4
satisfaction program4

실내·장비 · 불만에 자주 나오는 말

trim9
flew5
a-pillar4
windshield10
horns3
half4

문제 영역: 변속기／파워트레인 · 차체·구조 · 전기계통 · 실내·장비 · 엔진 · 브레이크 · 휠·타이어·서스펜션 · 연료계통 · 조향 · 에어백·안전벨트 · 등화 · 운전자 보조 시스템

불만이 접수된 연도

충돌 보고: 2
화재 보고: 0
부상: 6
사망: 0

사고 발생 시 차령

1년 미만6.9%
1–2년5.2%
2–3년6.5%
3–5년22.7%
5년 이상58.8%

사고 시 차령 중앙값: 62개월

차주들의 보고

The a-pillar applique trim, which borders the left and right side of the front windshield of my 2019 Ford Explorer has been under recall since January 2024.

차체·구조 · 2026-03-30 · ODI 11728046
Operator law enforcement was idling for an extended time in this vehicle. He was found unconscious in the vehicle and diagnosed with acute carbon monoxide poisoning. He was hospitalised for 4 days, and suffers continuing neurological deficits.

엔진 · 2024-01-26 · ODI 11568138
I was driving down the road when the warning lights suddenly came on, and the vehicle would not allow me to accelerate. As a result, my vehicle slowed unexpectedly, and another vehicle nearly struck me from behind.

전기계통 · 2026-08-22 · ODI 11758806
In November 2025 vehicle began experiencing intermittent instances of rough shifting when the engine was under strain due to mountain driving. Since we do not live in the mountains, we returned home and waited to see if it would replicate.

변속기／파워트레인 · 2026-08-13 · ODI 11756722
Both the rear toe links were replaced under NHTSA # 26V101 on March 26th, 2026. On August 8th, 2026, the vehicle experience significant handling issues at highway speeds. Was found the toe links shifted post recall.

휠·타이어·서스펜션 · 2026-08-12 · ODI 11756501

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2019 · 중형 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2019 Nissan Pathfinder	75	9.8	0.23
2019 Dodge Durango	140	18.2	0.43
2019 Hyundai Santa Fe	220	28.7	0.68
2019 Honda Passport	274	35.7	0.85
2019 Ford Explorer	291	37.9	0.9
2019 Jeep Grand Cherokee	364	47.4	1.13
2019 Chevrolet Traverse	403	52.5	1.25
2019 Kia Sorento	423	55.1	1.31
2019 Toyota Highlander	481	62.7	1.49
2019 Ford Edge	752	98.0	2.33
2019 Honda Pilot	892	116.2	2.76
2019 Subaru Outback	1,033	134.6	3.2

안전 리콜 (6)

STRUCTURE:BODY 번호 26V448000 · 2026-07-14

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

위험: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

조치: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SUSPENSION:REAR 번호 26V101000 · 2026-02-20

요약: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

위험: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

조치: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 번호 26V012000 · 2026-01-15

요약: Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

위험: An electrical short circuit can increase the risk of a fire.

조치: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

STRUCTURE:BODY:ROOF AND PILLARS 번호 24V031000 · 2024-01-19

요약: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

위험: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

조치: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

STRUCTURE:BODY 번호 21V316000 · 2021-05-05

요약: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

위험: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

조치: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

SEATS:FRONT ASSEMBLY:RECLINER 번호 19V633000 · 2019-08-28

요약: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

위험: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

조치: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

Windshield trim molding Item detachment 종결

PE23001 · STRUCTURE:BODY:ROOF AND PILLARS · 개시 2023-01-27 · 종결 2024-02-08 · 번호 24V031 · 연식: 2018, 2019

On January 27, 2023, the Office of Defects Investigation (ODI) opened PE23-001 to investigate allegations of A-pillar trim panel detachment on model year (MY) 2011-2019 Ford Explorer vehicles. At the time of opening, the office had received 164 Vehicle Owner Questionnaires (VOQs) reporting this failure. ODI has received 671 VOQs regarding this failure, including 1 alleged crash and 2 alleged injur…

자주 묻는 질문

2019년식 Ford Explorer 불만은 몇 건?

NHTSA에 2019년식 Ford Explorer 불만 291건이 접수되었으며, 차령 1년당 약 37.9건입니다.

2019년식 Ford Explorer의 가장 흔한 문제는?

가장 흔한 범주는 차체·구조이며 불만의 50.9%를 차지합니다.

2019년식 Ford Explorer에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 6건을 등재했습니다. 이 연식은 NHTSA 결함 조사 1건의 대상이며, 가장 최근 건은 “Windshield trim molding Item detachment”(2023-01-27 개시, 2024-02-08 종결)입니다.

2019년식 Ford Explorer은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 59건, 그 이전 12개월은 96건으로 속도가 느려지고 있습니다.