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2019 年款 Ford Explorer 問題、申訴與召回

一般 降溫

NHTSA 收到 2019 年款 Ford Explorer 的車主申訴共 291 筆,換算每車齡年 37.9 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 0.90;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 47 名。與 Ford 其他車款相比,它的申訴率低 30%;與其他中型 SUV相比則低 29%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2019-04-02 與 2026-08-22 之間。 事故發生到提出申訴的中位延遲:19 天。

291申訴
37.9每車齡年申訴數
0.9申訴指數 對比全部追蹤車款
6召回
0.7%涉及碰撞或起火的比例
59近 12 個月

分析

前一年款(2018)每年 83.7 筆,比這一年款多。後一年款(2020)每年 180.2 筆,比這一年款多。2019 年款上路前兩年累積 27 筆申訴,比同年款車的平均低 67%。

最常見的問題類別是車身與結構(佔申訴 50.9%),其次是變速箱/動力系統(11.3%)與內裝與配備(11.0%)。車身與結構類申訴在這裡的比例是全部追蹤車款的 5.5 倍。在車身與結構類申訴裡,車主最常提到 “structure”、“trim”、“a-pillar”、“received notification”與“amount recall”。有 2 筆申訴(0.7%)提到碰撞或起火;車主通報 6 人受傷、0 人死亡。

一半的事故發生在年款起算 62 個月內;最集中的時期是五年以後(佔 59%)。近 12 個月新增 59 筆申訴,前 12 個月是 96 筆,申訴速度在降溫。

NHTSA 列出這個年款 6 件安全召回。 有 64% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Windshield trim molding Item detachment」(2023-01-27 開啟,已於 2024-02-08 結案)。

申訴指數

  • 對比全部追蹤車款0.9
  • 對比 Ford 其他車款0.7
  • 對比其他 2019 年款0.83
  • 對比其他中型 SUV0.71
  • 上路前兩年的申訴數 · 對比同年款平均 (27)0.33
  • 第 47 名/共 76 · 2019排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201883.7 每年1.99
  • 201937.9 每年0.9
  • 2020180.2 每年4.28
  • 202174.0 每年1.76
  • 202255.6 每年1.32
  • 202329.1 每年0.69
  • 20247.1 每年0.17
  • 202557.4 每年1.36

Ford Explorer 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 車身與結構148 · 50.9% · 5.55×
  • 變速箱/動力系統33 · 11.3% · 0.97×
  • 內裝與配備32 · 11.0% · 1.23×
  • 引擎24 · 8.2% · 0.37×
  • 電系19 · 6.5% · 0.41×
  • 輪胎、輪圈與懸吊12 · 4.1% · 1.65×
  • 燃油系統9 · 3.1% · 0.72×
  • 轉向5 · 1.7% · 0.26×

對比全部車款: 1.00 = 全部車款平均

車身與結構 · 申訴中常見的詞

  • structure95
  • trim55
  • a-pillar41
  • received notification77
  • amount recall71
  • exceeded reasonable71

變速箱/動力系統 · 申訴中常見的詞

  • torque converter17
  • transmission20
  • due torque3
  • shifting8
  • shuddered4
  • satisfaction program4

內裝與配備 · 申訴中常見的詞

  • trim9
  • flew5
  • a-pillar4
  • windshield10
  • horns3
  • half4

問題分類: 變速箱/動力系統 · 車身與結構 · 電系 · 內裝與配備 · 引擎 · 煞車 · 輪胎、輪圈與懸吊 · 燃油系統 · 轉向 · 安全氣囊與安全帶 · 燈光 · 駕駛輔助系統

申訴提出的年份

2019: 13 13 2019 2020: 14 14 2020 2021: 14 14 2021 2022: 20 20 2022 2023: 35 35 2023 2024: 64 64 2024 2025: 91 91 2025 2026: 40 40 2026
  • 通報碰撞: 2
  • 通報起火: 0
  • 受傷: 6
  • 死亡: 0

事故發生時的車齡

  • 1 年內6.9%
  • 1–2 年5.2%
  • 2–3 年6.5%
  • 3–5 年22.7%
  • 5 年以上58.8%

事故車齡中位數: 62 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2019 Nissan Pathfinder759.80.23
2019 Dodge Durango14018.20.43
2019 Hyundai Santa Fe22028.70.68
2019 Honda Passport27435.70.85
2019 Ford Explorer29137.90.9
2019 Jeep Grand Cherokee36447.41.13
2019 Chevrolet Traverse40352.51.25
2019 Kia Sorento42355.11.31
2019 Toyota Highlander48162.71.49
2019 Ford Edge75298.02.33
2019 Honda Pilot892116.22.76
2019 Subaru Outback1,033134.63.2

安全召回 (6)

STRUCTURE:BODY 案號 26V448000 · 2026-07-14

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.

風險: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

處置: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

SUSPENSION:REAR 案號 26V101000 · 2026-02-20

摘要: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.

風險: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.

處置: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.

EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER 案號 26V012000 · 2026-01-15

摘要: Ford Motor Company (Ford) is recalling certain 2016-2018 Focus, 2019 Explorer, and 2024 Explorer vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

風險: An electrical short circuit can increase the risk of a fire.

處置: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed February 13, 2026. Additional letters will be sent once the final remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 16, 2026. This recall expands previous recall number 25V685.

STRUCTURE:BODY:ROOF AND PILLARS 案號 24V031000 · 2024-01-19

摘要: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.

風險: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.

處置: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.

STRUCTURE:BODY 案號 21V316000 · 2021-05-05

摘要: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.

風險: A detached roof rail cover can create a road hazard, increasing the risk of a crash.

處置: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.

SEATS:FRONT ASSEMBLY:RECLINER 案號 19V633000 · 2019-08-28

摘要: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

風險: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

處置: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

常見問題

2019 年款 Ford Explorer 有多少申訴?

NHTSA 收到 2019 年款 Ford Explorer 共 291 筆申訴,約每車齡年 37.9 筆。

2019 年款 Ford Explorer 最常見的問題是什麼?

最常見的類別是車身與結構,佔申訴的 50.9%。

2019 年款 Ford Explorer 有召回嗎?

NHTSA 列出這個年款 6 件安全召回。 有 1 件 NHTSA 缺陷調查涵蓋這個年款,最近一件是「Windshield trim molding Item detachment」(2023-01-27 開啟,已於 2024-02-08 結案)。

2019 年款 Ford Explorer 現在還有人在申訴嗎?

近 12 個月新增 59 筆申訴,前 12 個月是 96 筆,申訴速度在降溫。

2019 年款 Ford Explorer 跟同類車比起來如何?

NHTSA 收到 2019 年款 Ford Explorer 的車主申訴共 291 筆,換算每車齡年 37.9 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 0.90;1.00 為全部追蹤車款的平均)。在我們追蹤的 76 款 2019 年款車中,它的每年申訴數由少到多排第 47 名。與 Ford 其他車款相比,它的申訴率低 30%;與其他中型 SUV相比則低 29%。