2019 年款 Toyota Highlander 問題、申訴與召回

較多升溫

NHTSA 收到 2019 年款 Toyota Highlander 的車主申訴共 481 筆，換算每車齡年 62.7 筆，以同車齡的車來說申訴比一般車多（申訴指數 1.49；1.00 為全部追蹤車款的平均）。在我們追蹤的 76 款 2019 年款車中，它的每年申訴數由少到多排第 58 名。與 Toyota 其他車款相比，它的申訴率高 84%；與其他中型 SUV相比則高 18%。

數字只按上路時間標準化，沒有除以銷量：熱賣車款的申訴自然比冷門車款多，而且每筆申訴未經逐一查證。計算方式

申訴提出日期介於 2018-11-18 與 2026-09-02 之間。事故發生到提出申訴的中位延遲：12 天。

481申訴

62.7每車齡年申訴數

1.49申訴指數對比全部追蹤車款

3召回

4.8%涉及碰撞或起火的比例

149近 12 個月

分析

前一年款（2018）每年 31.0 筆，比這一年款少。後一年款（2020）每年 47.6 筆，比這一年款少。2019 年款上路前兩年累積 119 筆申訴，比同年款車的平均高 47%。

最常見的問題類別是變速箱／動力系統（佔申訴 36.0%），其次是引擎（15.4%）與燃油系統（15.4%）。變速箱／動力系統類申訴在這裡的比例是全部追蹤車款的 3.1 倍。在變速箱／動力系統類申訴裡，車主最常提到 “transmission”、“whining”、“noise”、“whine”與“sound”。有 23 筆申訴（4.8%）提到碰撞或起火；車主通報 18 人受傷、0 人死亡。

一半的事故發生在年款起算 65 個月內；最集中的時期是五年以後（佔 53%）。近 12 個月新增 149 筆申訴，前 12 個月是 88 筆，申訴速度在升溫。

NHTSA 列出這個年款 3 件安全召回。有 26% 的申訴落在召回已處理的零件範圍。有 1 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（2023-01-27 開啟，已於 2023-08-07 結案）。

申訴指數

對比全部追蹤車款1.49
對比 Toyota 其他車款1.84
對比其他 2019 年款1.37
對比其他中型 SUV1.18
上路前兩年的申訴數 · 對比同年款平均 (119)1.47
第 58 名／共 76 · 2019排行 ›

1.00 代表與比較組相同；2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

201831.0 每年0.74
201962.7 每年1.49
202047.6 每年1.13
202191.0 每年2.16
202251.8 每年1.23
202350.4 每年1.2
202415.7 每年0.37
20255.4 每年0.13

Toyota Highlander 各年款問題、申訴與召回 ›

車主在抱怨什麼

變速箱／動力系統173 · 36.0% · 3.09×
引擎74 · 15.4% · 0.69×
燃油系統74 · 15.4% · 3.58×
內裝與配備52 · 10.8% · 1.2×
電系36 · 7.5% · 0.48×
車身與結構18 · 3.7% · 0.4×
安全氣囊與安全帶16 · 3.3% · 0.86×
煞車12 · 2.5% · 0.41×

對比全部車款: 1.00 = 全部車款平均

變速箱／動力系統 · 申訴中常見的詞

transmission157
whining69
noise62
whine26
sound32
shifting23

引擎 · 申訴中常見的詞

hybrid system9
whining9
transmission20
stalled13
check20
engine32

燃油系統 · 申訴中常見的詞

fuel52
pump26
recall48
gasoline21
tool17
confirms available16

問題分類: 變速箱／動力系統 · 車身與結構 · 引擎 · 內裝與配備 · 煞車 · 安全氣囊與安全帶 · 燃油系統 · 電系 · 輪胎、輪圈與懸吊

申訴提出的年份

通報碰撞: 22
通報起火: 1
受傷: 18
死亡: 0

事故發生時的車齡

1 年內10.6%
1–2 年17.7%
2–3 年6.2%
3–5 年12.5%
5 年以上53.0%

事故車齡中位數: 65 個月

車主怎麼說

I had just driven up a steep driveway and made a slightly sharper than 90 degree turn at a very low speed to pull into a home parking spot when the car lunged forward suddenly and slammed into the stone wall of the house at a high speed.

煞車 · 2025-08-06 · ODI 11678769 · 碰撞
The contact owned a 2019 Toyota Highlander. The contact stated that while his wife was driving at low speeds in a parking area, she briefly lost control only coming to a stop after colliding with a light pole. The air bags did not deploy.

安全氣囊與安全帶 · 2025-03-03 · ODI 11646013 · 碰撞
The UA80 8-speed automatic transmission failed at 87,896 miles. Symptoms began as slipping in 1st and 2nd gears and harsh jerking when accelerating from a stop, with the engine revving while the vehicle failed to move.

變速箱／動力系統 · 2026-09-02 · ODI 11761588
The component that malfunctioned is the vehicle’s automatic transmission. The transmission developed a progressively worsening humming/whining noise during acceleration.

變速箱／動力系統 · 2026-08-24 · ODI 11759249
UA8OF transmission went. Vehicle was making whining noise when purchased and was told was normal. Driving the car as normal when traveling through intersection when car would not drive.

內裝與配備 · 2026-08-11 · ODI 11756369

節錄自向 NHTSA 提出的申訴原文（英文），為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2019 · 中型 SUV

車款	申訴	每車齡年申訴數	申訴指數
2019 Nissan Pathfinder	75	9.8	0.23
2019 Dodge Durango	140	18.2	0.43
2019 Hyundai Santa Fe	220	28.7	0.68
2019 Honda Passport	274	35.7	0.85
2019 Ford Explorer	291	37.9	0.9
2019 Jeep Grand Cherokee	364	47.4	1.13
2019 Chevrolet Traverse	403	52.5	1.25
2019 Kia Sorento	423	55.1	1.31
2019 Toyota Highlander	481	62.7	1.49
2019 Ford Edge	752	98.0	2.33
2019 Honda Pilot	892	116.2	2.76
2019 Subaru Outback	1,033	134.6	3.2

安全召回 (3)

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V682000 · 2020-11-04

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2018-2019 4Runner, 2019-2020 Avalon, 2019 Corolla Hatchback, 2017-2019 Highlander, 2018-2020 Camry, 2020 Corolla, 2018-2019 Land Cruiser, 2017-2020 Tacoma, 2019-2020 RAV4, 2019-2020 Sequoia, 2017-2020 Sienna, 2019-2020 Tundra, 2018-2020 Lexus ES350, 2017 Lexus GS200t, 2017-2019 Lexus GS350, 2019 Lexus GS300, 2018-2020 Lexus LC500h, 2019-2020 Lexus LS500, 2018-2019 Lexus GX460, 2017 Lexus IS200t, 2019 Lexus IS300, 2019 Lexus IS350, 2018-2020 Lexus LC500, 2018 Lexus LS500, 2019 Lexus LS500h, 2018-2019 Lexus LX570, 2017 Lexus RC200t, 2019 Lexus RC300, RC350, 2017 and 2019-2020 Lexus RX350, 2018-2020 RX350L, 2019 Lexus UX200, 2018-2019 Lexus NX300 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump assembly with an improved one, free of charge. Owners of specific models were notified that remedy parts were available starting January 21, 2021. Owners of other models will be notified as remedy parts become available. Remedy parts should be available for all affected vehicles by late March 2021. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Note: This recall is an expansion of recall 20V-012. Toyota's number for this recall is 20TA02. Lexus' number for this recall is 20LA01.

FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP 案號 20V012000 · 2020-01-13

摘要: Toyota Motor Engineering & Manufacturing (Toyota) recalled certain 2018-2019 4Runner, Highlander, Camry, Land Cruiser, Sequoia, Sienna, Tacoma and Tundra, and Lexus RC 300, RC 350, GS 350, GX 460, IS 300, LC 500, LS 500, LX 570, RX 350L, and 2019 Toyota Avalon and Corolla, and certain Lexus NX 300, and ES 350 vehicles on January 13, 2020. On March 4, 2020, Toyota expanded the recall to include certain 2014-2015 Toyota 4Runner and Land Cruiser, 2018 Avalon, Corolla, 2014 FJ Cruiser, 2017 Sienna and Lexus 2018 ES 350, 2018-2019 GS 300, 2013-2014 GS350, 2014-2015 GX 460, IS 350 and LX 570, 2014 IS F, 2018-2019 IS 350, LC 500H and LS 500H, 2013-2015 LS 460, 2015 NX 200T and RC350, 2017 RC 200T and RX 350. Toyota also removed the 2018-2019 Toyota 4Runner and Land Cruiser and 2018-2019 Lexus GX 460 and LX 570 and 2019 NX300 from inclusion in this recall. On March 19, 2020, Toyota expanded the recall to include 2015 Lexus GS350 vehicles. The low-pressure fuel pump inside the fuel tank may fail.

風險: If the fuel pump fails, the engine can stall while driving, increasing the risk of a crash.

處置: Toyota will notify owners, and dealers will replace the fuel pump, free of charge. The recall began May 4, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus customer service at 1-800-255-3987. Toyota's numbers for this recall are 20TB02 and 20TA02 for Toyota vehicles and 20LB01 and 20LA01 for Lexus vehicles.

EQUIPMENT:OTHER:LABELS 案號 19V244000 · 2019-03-27

摘要: Gulf States Toyota (GST) is recalling certain 2019 C-HR, 4Runner, Avalon, Avalon Hybrid, Camry, Camry Hybrid, Highlander, Land Cruiser, Prius, RAV4, Sequoia, Tacoma, Sienna, Tundra and Yaris vehicles. The text on the load capacity label may become illegible. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

風險: If the driver cannot read the label, they may unknowingly overload the vehicle, increasing the risk of a crash.

處置: GST will notify owners, and dealers will provide corrected load carrying capacity modification labels, free of charge. The recall began May 24, 2019. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 19R1.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

Pedestrian alert sounds 已結案

DP22005 · ELECTRICAL SYSTEM:PROPULSION SYSTEM · 開啟 2023-01-27 · 已結案 2023-08-07 · 案號 22V063000 · 年款: 2018, 2019, 2020, 2021, 2022

NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…

常見問題

2019 年款 Toyota Highlander 有多少申訴？

NHTSA 收到 2019 年款 Toyota Highlander 共 481 筆申訴，約每車齡年 62.7 筆。

2019 年款 Toyota Highlander 最常見的問題是什麼？

最常見的類別是變速箱／動力系統，佔申訴的 36.0%。

2019 年款 Toyota Highlander 有召回嗎？

NHTSA 列出這個年款 3 件安全召回。有 1 件 NHTSA 缺陷調查涵蓋這個年款，最近一件是「Pedestrian alert sounds」（2023-01-27 開啟，已於 2023-08-07 結案）。

2019 年款 Toyota Highlander 現在還有人在申訴嗎？

近 12 個月新增 149 筆申訴，前 12 個月是 88 筆，申訴速度在升溫。