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2023 年款 Toyota Highlander 問題、申訴與召回

一般 升溫

NHTSA 收到 2023 年款 Toyota Highlander 的車主申訴共 185 筆,換算每車齡年 50.4 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 1.20;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 66 名。與 Toyota 其他車款相比,它的申訴率高 48%;與其他中型 SUV相比則低 5%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2023-02-14 與 2026-08-25 之間。 事故發生到提出申訴的中位延遲:24 天。

185申訴
50.4每車齡年申訴數
1.2申訴指數 對比全部追蹤車款
9召回
6.5%涉及碰撞或起火的比例
71近 12 個月

分析

前一年款(2022)每年 51.8 筆,與這一年款差不多。後一年款(2024)每年 15.7 筆,比這一年款少。2023 年款上路前兩年累積 101 筆申訴,比同年款車的平均高 22%。

最常見的問題類別是車身與結構(佔申訴 20.0%),其次是內裝與配備(16.8%)與引擎(14.6%)。車身與結構類申訴在這裡的比例是全部追蹤車款的 2.2 倍。在車身與結構類申訴裡,車主最常提到 “structure”、“bumper”、“received notification”、“confirms available”與“tool confirms”。有 12 筆申訴(6.5%)提到碰撞或起火;車主通報 12 人受傷、0 人死亡。

一半的事故發生在年款起算 18 個月內;最集中的時期是第一年(佔 31%)。近 12 個月新增 71 筆申訴,前 12 個月是 28 筆,申訴速度在升溫。

NHTSA 列出這個年款 9 件安全召回。 有 59% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款1.2
  • 對比 Toyota 其他車款1.48
  • 對比其他 2023 年款1.2
  • 對比其他中型 SUV0.95
  • 上路前兩年的申訴數 · 對比同年款平均 (101)1.22
  • 第 66 名/共 92 · 2023排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

Toyota Highlander 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 車身與結構37 · 20.0% · 2.18×
  • 內裝與配備31 · 16.8% · 1.87×
  • 引擎27 · 14.6% · 0.66×
  • 其他18 · 9.7% · 5.36×
  • 安全氣囊與安全帶16 · 8.6% · 2.25×
  • 煞車14 · 7.6% · 1.25×
  • 電系12 · 6.5% · 0.41×
  • 變速箱/動力系統11 · 5.9% · 0.51×

對比全部車款: 1.00 = 全部車款平均

車身與結構 · 申訴中常見的詞

  • structure19
  • bumper11
  • received notification16
  • confirms available12
  • tool confirms12
  • recall available14

內裝與配備 · 申訴中常見的詞

  • experience connect5
  • subscription3
  • eyes4
  • map3
  • sunroof5
  • navigation4

引擎 · 申訴中常見的詞

  • hesitates10
  • acceleration10
  • hesitation7
  • octane fuel3
  • lag5
  • surges4

問題分類: 變速箱/動力系統 · 車身與結構 · 引擎 · 內裝與配備 · 煞車 · 安全氣囊與安全帶 · 燃油系統 · 電系 · 輪胎、輪圈與懸吊

申訴提出的年份

2023: 37 37 2023 2024: 64 64 2024 2025: 32 32 2025 2026: 52 52 2026
  • 通報碰撞: 12
  • 通報起火: 0
  • 受傷: 12
  • 死亡: 0

事故發生時的車齡

  • 1 年內31.4%
  • 1–2 年27.6%
  • 2–3 年20.0%
  • 3–5 年21.1%
  • 5 年以上0.0%

事故車齡中位數: 18 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2023 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

安全召回 (9)

SEATS:MID/REAR ASSEMBLY:RECLINER 案號 26V128000 · 2026-03-05

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

風險: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

BACK OVER PREVENTION:DISPLAY FUNCTION 案號 25V744000 · 2025-10-30

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

風險: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

處置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案號 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

風險: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

處置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

STEERING:COLUMN 案號 25V040000 · 2025-01-29

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

處置: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

EQUIPMENT:OTHER:LABELS 案號 24V548000 · 2024-07-23

摘要: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

風險: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

處置: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

TIRES 案號 24V452000 · 2024-06-18

摘要: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

風險: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

處置: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

TIRES 案號 24V419000 · 2024-06-06

摘要: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

風險: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

處置: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

STRUCTURE:BODY:BUMPERS 案號 23V720000 · 2023-10-26

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

風險: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

處置: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

STEERING:COLUMN 案號 23V480000 · 2023-07-12

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

處置: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2023 年款 Toyota Highlander 有多少申訴?

NHTSA 收到 2023 年款 Toyota Highlander 共 185 筆申訴,約每車齡年 50.4 筆。

2023 年款 Toyota Highlander 最常見的問題是什麼?

最常見的類別是車身與結構,佔申訴的 20.0%。

2023 年款 Toyota Highlander 有召回嗎?

NHTSA 列出這個年款 9 件安全召回。

2023 年款 Toyota Highlander 現在還有人在申訴嗎?

近 12 個月新增 71 筆申訴,前 12 個月是 28 筆,申訴速度在升溫。

2023 年款 Toyota Highlander 跟同類車比起來如何?

NHTSA 收到 2023 年款 Toyota Highlander 的車主申訴共 185 筆,換算每車齡年 50.4 筆,以同車齡的車來說申訴數屬一般水準(申訴指數 1.20;1.00 為全部追蹤車款的平均)。在我們追蹤的 92 款 2023 年款車中,它的每年申訴數由少到多排第 66 名。與 Toyota 其他車款相比,它的申訴率高 48%;與其他中型 SUV相比則低 5%。