2023년식 Toyota Highlander 문제, 불만과 리콜

많음 증가

NHTSA에 접수된 2023년식 Toyota Highlander 차주 불만은 195건으로, 차령 1년당 51.5건이며, 불만이 일반 수준보다 많음(불만 지수 1.28, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 67위입니다. Toyota의 다른 차종과 비교하면 불만률이 50% 높음, 다른 중형 SUV과 비교하면 거의 같음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2023-02-14부터 2026-10-10까지입니다. 사고 발생부터 접수까지 중앙값: 32일.

195불만

51.5차령 1년당 불만 수

1.28불만 지수 추적 중인 전체 차종 대비

9리콜

6.2%충돌·화재 포함 비율

75최근 12개월

분석

이전 연식(2022)은 연간 56.0건으로 이 연식보다 많습니다. 다음 연식(2024)은 연간 15.4건으로 이 연식보다 적습니다. 2023년식은 출시 후 2년 동안 불만 101건을 기록해 같은 연식 평균 차량보다 21% 높음 수준이었습니다.

가장 흔한 문제 영역은 차체·구조(불만의 19.5%)이며, 그다음은 미상·기타(15.9%), 엔진(14.4%)입니다. 차체·구조 불만은 추적 중인 전체 차종 대비 2.1배 비율로 나타납니다. 12건(6.2%)은 충돌 또는 화재를 동반했으며 부상 12건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 19개월 이내에 발생했고, 가장 집중된 시기는 첫해(30%)입니다. 최근 12개월 신규 불만은 75건, 그 이전 12개월은 24건으로 212% 증가했습니다.

NHTSA는 이 연식에 대해 안전 리콜 9건을 등재했습니다.

불만 지수

추적 중인 전체 차종 대비1.28
Toyota 다른 차종 대비1.5
다른 2023년식 대비1.22
다른 중형 SUV 대비0.98
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (101)1.21
92개 중 67위 · 2023순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201831.1 연간0.77
201963.9 연간1.58
202048.5 연간1.2
202194.3 연간2.34
202256.0 연간1.39
202351.5 연간1.28
202415.4 연간0.38
20255.6 연간0.14

Toyota Highlander 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

차체·구조38 · 19.5% · 2.14×
미상·기타31 · 15.9% · 1.77×
엔진28 · 14.4% · 0.65×
기타24 · 12.3% · 6.66×
에어백·안전벨트16 · 8.2% · 2.16×
브레이크15 · 7.7% · 1.28×
변속기／파워트레인12 · 6.2% · 0.53×
전기계통12 · 6.2% · 0.39×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 변속기／파워트레인 · 차체·구조 · 엔진 · 미상·기타 · 브레이크 · 에어백·안전벨트 · 연료계통 · 전기계통 · 휠·타이어·서스펜션

불만이 접수된 연도

충돌 보고: 12
화재 보고: 0
부상: 12
사망: 0

사고 발생 시 차령

1년 미만29.7%
1–2년26.2%
2–3년19.5%
3–5년24.6%
5년 이상아직 도달 전

사고 시 차령 중앙값: 19개월

차주들의 보고

I was in a head on collision and seat belt didn't hold me in place and airbag did not deploy. I hit the steering wheel.

에어백·안전벨트 · 2026-07-22 · ODI 11752111 · 충돌
The driver’s seat lower cushion in my 2023 Toyota Highlander provided inadequate support during normal driving, particularly on the left side of the seat cushion where support for my left leg and hip area appeared insufficient.

기타 · 2026-06-03 · ODI 11741796
Brake lag with loss of brakes during transition from regenerative to hydraulic friction braking. The vehicle braking system cuts out causing the vehicle to freely move forward which has caused near rear-end collisions with other vehicles, and loss of brakes…

브레이크 · 2026-10-10 · ODI 11770314
The contact owns a 2023 Toyota Highlander. The contact received notification of NHTSA Campaign Number: 26V128000 (Seats); however, the part to do the recall repair was not yet available. The local dealer was contacted.

기타 · 2026-10-06 · ODI 11769282
Rear Power Lift Gate Struts continue to malfunction. Sometimes works, Sometimes Partially Works. My vehicle currently has 40,000 miles and according to Social Media and AI this has become a large Problem for a large number of People.

차체·구조 · 2026-09-11 · ODI 11763629

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2023 · 중형 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2023 Ford Edge	23	6.1	0.15
2023 Dodge Durango	38	10.0	0.25
2023 Honda Passport	40	10.6	0.26
2023 Subaru Outback	89	23.5	0.58
2023 Chevrolet Traverse	92	24.3	0.6
2023 Nissan Pathfinder	104	27.4	0.68
2023 Ford Explorer	112	29.6	0.73
2023 Honda Pilot	146	38.5	0.95
2023 Kia Sorento	162	42.8	1.06
2023 Toyota Highlander	195	51.5	1.28
2023 Kia Telluride	207	54.6	1.35
2023 Hyundai Santa Fe	290	76.5	1.9
2023 Hyundai Palisade	404	106.6	2.64
2023 Jeep Grand Cherokee	586	154.7	3.83

안전 리콜 (9)

SEATS:MID/REAR ASSEMBLY:RECLINER 번호 26V128000 · 2026-03-05

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

위험: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

BACK OVER PREVENTION:DISPLAY FUNCTION 번호 25V744000 · 2025-10-30

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

조치: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V595000 · 2025-09-11

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

위험: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

조치: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

STEERING:COLUMN 번호 25V040000 · 2025-01-29

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

조치: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

EQUIPMENT:OTHER:LABELS 번호 24V548000 · 2024-07-23

요약: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

조치: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

TIRES 번호 24V452000 · 2024-06-18

요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

조치: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

TIRES 번호 24V419000 · 2024-06-06

요약: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

조치: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

STRUCTURE:BODY:BUMPERS 번호 23V720000 · 2023-10-26

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2023 Highlander & Highlander Hybrid vehicles. During normal vehicle operation, minor impact to the front lower bumper cover may result in the cover coming loose or detaching.

위험: A detached front bumper cover can become a road hazard, increasing the risk of a crash.

조치: Dealers will repair or replace the upper and lower front bumper covers as necessary, free of charge. Owner letters were mailed April 22, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB12/23TA12.

STEERING:COLUMN 번호 23V480000 · 2023-07-12

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

위험: A deactivated driver's air bag that does not deploy as intended increases the risk of injury during a crash.

조치: Dealers will inspect and replace the spiral cable assembly, if necessary, free of charge. Owner notification letters were mailed September 8, 2023. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 23TA08. Lexus' number for this recall is 23LA02.

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조사

추적 중인 연식에 NHTSA 조사가 없습니다.