불만 접수일은 2024-03-31부터 2026-10-07까지입니다. 사고 발생부터 접수까지 중앙값: 44일.
분석
이전 연식(2023)은 연간 51.5건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 5.6건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 24건을 기록해 같은 연식 평균 차량보다 66% 낮음 수준이었습니다.
가장 흔한 문제 영역은 미상·기타(불만의 16.3%)이며, 그다음은 전기계통(14.0%), 브레이크(14.0%)입니다. 미상·기타 불만은 추적 중인 전체 차종 대비 1.8배 비율로 나타납니다. 4건(9.3%)은 충돌 또는 화재를 동반했으며 부상 5건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 17개월 이내에 발생했고, 가장 집중된 시기는 첫해(35%)입니다. 최근 12개월 신규 불만은 23건, 그 이전 12개월은 13건으로 77% 증가했습니다.
NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다.
안전 리콜 (7)
SEATS:MID/REAR ASSEMBLY:RECLINER 번호 26V128000 · 2026-03-05
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
위험: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
조치: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
SEAT BELTS:REAR/OTHER:ANCHORAGE 번호 25V872000 · 2025-12-17
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
위험: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
조치: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
BACK OVER PREVENTION:DISPLAY FUNCTION 번호 25V744000 · 2025-10-30
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
위험: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
조치: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V595000 · 2025-09-11
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
위험: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
조치: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
EQUIPMENT:OTHER:LABELS 번호 24V548000 · 2024-07-23
요약: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
위험: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
조치: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
TIRES 번호 24V452000 · 2024-06-18
요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
위험: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.
조치: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.
TIRES 번호 24V419000 · 2024-06-06
요약: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
위험: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.
조치: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.
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