2024년식 Toyota Highlander 문제, 불만과 리콜

훨씬 적음 증가

NHTSA에 접수된 2024년식 Toyota Highlander 차주 불만은 42건으로, 차령 1년당 15.7건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 적음(불만 지수 0.37, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2024년식 89개 차종 가운데 연간 불만이 적은 순으로 33위입니다. Toyota의 다른 차종과 비교하면 불만률이 54% 낮음, 다른 중형 SUV과 비교하면 70% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2024-03-31부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 44일.

42불만

15.7차령 1년당 불만 수

0.37불만 지수 추적 중인 전체 차종 대비

7리콜

9.5%충돌·화재 포함 비율

24최근 12개월

분석

이전 연식(2023)은 연간 50.4건으로 이 연식보다 많습니다. 다음 연식(2025)은 연간 5.4건으로 이 연식보다 적습니다. 2024년식은 출시 후 2년 동안 불만 24건을 기록해 같은 연식 평균 차량보다 66% 낮음 수준이었습니다.

가장 흔한 문제 영역은 실내·장비(불만의 16.7%)이며, 그다음은 전기계통(14.3%), 브레이크(14.3%)입니다. 실내·장비 불만은 추적 중인 전체 차종 대비 1.9배 비율로 나타납니다. 4건(9.5%)은 충돌 또는 화재를 동반했으며 부상 5건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 17개월 이내에 발생했고, 가장 집중된 시기는 첫해(36%)입니다. 최근 12개월 신규 불만은 24건, 그 이전 12개월은 12건으로 속도가 빨라지고 있습니다.

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 불만의 40%는 리콜이 다루는 부품 영역에 해당합니다.

불만 지수

추적 중인 전체 차종 대비0.37
Toyota 다른 차종 대비0.46
다른 2024년식 대비0.41
다른 중형 SUV 대비0.3
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (24)0.34
89개 중 33위 · 2024순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201831.0 연간0.74
201962.7 연간1.49
202047.6 연간1.13
202191.0 연간2.16
202251.8 연간1.23
202350.4 연간1.2
202415.7 연간0.37
20255.4 연간0.13

Toyota Highlander 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

실내·장비7 · 16.7% · 1.86×
전기계통6 · 14.3% · 0.91×
브레이크6 · 14.3% · 2.36×
연료계통6 · 14.3% · 3.32×
엔진5 · 11.9% · 0.54×
차체·구조5 · 11.9% · 1.3×
변속기／파워트레인2 · 4.8% · 0.41×
기타2 · 4.8% · 2.65×

전체 차종 대비: 1.00 = 전체 차종 평균

문제 영역: 변속기／파워트레인 · 차체·구조 · 엔진 · 실내·장비 · 브레이크 · 에어백·안전벨트 · 연료계통 · 전기계통 · 휠·타이어·서스펜션

불만이 접수된 연도

충돌 보고: 4
화재 보고: 0
부상: 5
사망: 0

사고 발생 시 차령

1년 미만35.7%
1–2년33.3%
2–3년31.0%
3–5년0.0%
5년 이상0.0%

사고 시 차령 중앙값: 17개월

차주들의 보고

Second row seats not latching when moved forward. Sliced up multiple finger when trying determine what was causing it not to latch. Put in a couple of stitches in 2 finger and bandage up the remaining 2 fingers

기타 · 2026-03-25 · ODI 11726926
Detailed Description of the Incident: I am reporting a recurring powertrain safety issue regarding the 8-speed automatic transmission (UA80-series) in my vehicle.

변속기／파워트레인 · 2026-02-25 · ODI 11720553 · 충돌
I have been experiencing a gas smell issue with my Toyota Highlander near the rear of the car by gas cap area upon putting in gas and driving. The smell starts typically when it’s a hot day outside and I only usually get half a tank worth of gas.

연료계통 · 2026-09-01 · ODI 11761388
Driving the vehicle a strong smell of fuel vapor is noticeable coming from rear driver side of vehicle by rear door and fuel cap area. This happens when car is driven for long periods of time or on hot days. I drive my car daily and it happens every day.

엔진 · 2026-08-27 · ODI 11760159
There is a strong odor of gasoline coming from the car, to the point where the fumes are so strong they’re entering our home and making it very unsafe. We brought the vehicle to the Toyota dealership, and they said they couldn’t do anything about it.

연료계통 · 2026-08-18 · ODI 11757582

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2024 · 중형 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2024 Dodge Durango	13	4.9	0.12
2024 Honda Passport	16	6.0	0.14
2024 Ford Explorer	19	7.1	0.17
2024 Toyota Highlander	42	15.7	0.37
2024 Ford Edge	42	15.7	0.37
2024 Kia Sorento	46	17.2	0.41
2024 Nissan Pathfinder	75	28.0	0.67
2024 Subaru Outback	91	34.0	0.81
2024 Honda Pilot	109	40.7	0.97
2024 Chevrolet Traverse	132	49.3	1.17
2024 Hyundai Santa Fe	175	65.4	1.55
2024 Kia Telluride	215	80.4	1.91
2024 Jeep Grand Cherokee	303	113.3	2.69
2024 Hyundai Palisade	382	142.8	3.39

안전 리콜 (7)

SEATS:MID/REAR ASSEMBLY:RECLINER 번호 26V128000 · 2026-03-05

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2024 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

위험: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

조치: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Interim letters notifying owners of the safety risk were mailed April 27, 2026. Additional letters will be sent once the final remedy is available, anticipated August 27, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

SEAT BELTS:REAR/OTHER:ANCHORAGE 번호 25V872000 · 2025-12-17

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

위험: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

조치: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

BACK OVER PREVENTION:DISPLAY FUNCTION 번호 25V744000 · 2025-10-30

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

위험: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

조치: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V595000 · 2025-09-11

요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

위험: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

조치: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

EQUIPMENT:OTHER:LABELS 번호 24V548000 · 2024-07-23

요약: Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

조치: GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

TIRES 번호 24V452000 · 2024-06-18

요약: Southeast Toyota Distributors, LLC (SET) is recalling certain 2021-2024 Highlander vehicles. The 20-inch accessory tires with an insufficient load rating for the vehicle's Gross Axle Weight Rating (GAWR) were installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: Tires with an insufficient load rating can be overloaded and fail, increasing the risk of a crash.

조치: SET will inspect and replace the tires and information placard, as necessary free of charge. Owner notification letters were mailed August 16, 2024. Owners may contact SET's customer service at 1-866-405-4226. SET's number for this recall is SET24A.

TIRES 번호 24V419000 · 2024-06-06

요약: Gulf States Toyota, Inc. (GST) is recalling certain 2022-2024 model year Highlander L and Highlander LE vehicles equipped with the Blackout Package that includes 20" black alloy wheels and tires. The installed tires have an insufficient load rating. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

위험: Tires with an insufficient load rating may be overloaded and fail, increasing the risk of a crash.

조치: GST will inspect and replace the tires as necessary, and install a new tire information label as necessary, free of charge. Owner notification letters were mailed August 8, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R1.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

추적 중인 연식에 NHTSA 조사가 없습니다.

자주 묻는 질문

2024년식 Toyota Highlander 불만은 몇 건?

NHTSA에 2024년식 Toyota Highlander 불만 42건이 접수되었으며, 차령 1년당 약 15.7건입니다.

2024년식 Toyota Highlander의 가장 흔한 문제는?

가장 흔한 범주는 실내·장비이며 불만의 16.7%를 차지합니다.

2024년식 Toyota Highlander에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다.

2024년식 Toyota Highlander은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 24건, 그 이전 12개월은 12건으로 속도가 빨라지고 있습니다.