NHTSA에 접수된 2025년식 Toyota Highlander 차주 불만은 10건으로, 차령 1년당 5.6건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.14, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2025년식 86개 차종 가운데 연간 불만이 적은 순으로 12위입니다. Toyota의 다른 차종과 비교하면 불만률이 84% 낮음, 다른 중형 SUV과 비교하면 89% 낮음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
데이터 부족: 불만이 30건 미만이어서 비율과 지수가 불안정합니다.
불만 접수일은 2025-07-26부터 2026-09-21까지입니다. 사고 발생부터 접수까지 중앙값: 32일.
10불만
5.6차령 1년당 불만 수
0.14불만 지수 추적 중인 전체 차종 대비
4리콜
20.0%충돌·화재 포함 비율
8최근 12개월
분석
이전 연식(2024)은 연간 15.4건으로 이 연식보다 많습니다.
가장 흔한 문제 영역은 브레이크(불만의 20.0%)이며, 그다음은 미상·기타(20.0%), 엔진(10.0%)입니다. 브레이크 불만은 추적 중인 전체 차종 대비 3.3배 비율로 나타납니다. 2건(20.0%)은 충돌 또는 화재를 동반했으며 부상 1건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 12개월 이내에 발생했고, 가장 집중된 시기는 2년째(60%)입니다. 최근 12개월 신규 불만은 8건입니다.
I was backing up the vechial accelerated the steering wheel was turning rapid & a grinding noise causing me too hit another vechial about a month before my husband was driving & the vechial accelerated going toward also we had had some issues with back camera…
전기계통 · 2026-07-31 · ODI 11753999 · 충돌
[XXX] was turning left onto [XXX] from [XXX]. Two lanes turn left. She was in the inside lane. The traffic light was red, and when it turned green, she started to turn. Partway through the turn, the steering became unresponsive.
조향 · 2026-07-16 · ODI 11750944 · 충돌
The contact owns a 2025 Toyota Highlander. The contact stated that while leaving the driveway at the doctor's office on a slope, the accelerator pedal was depressed while making a left turn, but the vehicle failed to move. The vehicle then rolled into traffic.
브레이크 · 2026-09-21 · ODI 11765928
The contact owns a 2025 Toyota Highlander. The contact stated that while she and her husband were driving at 60 MPH, she heard a loud explosion noise from above her head and felt air whipping on top of her head.
차체·구조 · 2026-06-03 · ODI 11741757
The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today
운전자 보조 시스템 · 2026-05-29 · ODI 11740832
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
SEATS:MID/REAR ASSEMBLY:RECLINER 번호 26V128000 · 2026-03-05
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
위험: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
조치: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
SEAT BELTS:REAR/OTHER:ANCHORAGE 번호 25V872000 · 2025-12-17
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
위험: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
조치: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
BACK OVER PREVENTION:DISPLAY FUNCTION 번호 25V744000 · 2025-10-30
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
위험: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
조치: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 번호 25V595000 · 2025-09-11
요약: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
위험: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
조치: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
