Toyota Highlander 2025: problemas, reclamações e recalls
Muito menosPoucas reclamações recentes para julgar
A NHTSA recebeu 10 reclamações de proprietários sobre o Toyota Highlander 2025, ou seja, 5,6 por ano em circulação: muito menos reclamações que o habitual (índice de reclamações 0,14; 1,00 é a média de todos os veículos acompanhados). Entre os 86 veículos do ano-modelo 2025 que acompanhamos, fica em 12º de 86 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Toyota, sua taxa é 84 % menor; em relação a outros SUVs médios, é 89 % menor.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Dados limitados: menos de 30 queixas, portanto participações e índices são instáveis.
Queixas registradas entre 2025-07-26 e 2026-09-21. Mediana entre o incidente e o registro: 32 dias.
10Reclamações
5.6Reclamações por ano em circulação
0.14Índice de reclamações vs. todos os veículos
4Recalls
20.0%Parcela com colisão ou incêndio
8Últimos 12 meses
Análise
O ano-modelo anterior (2024) registrou 15,4 reclamações por ano, mais do que este.
A área de problemas mais comum é Freios (20,0 % das reclamações), seguido de Desconhecido ou outro (20,0 %) e Motor (10,0 %). Reclamações de Freios são aqui 3,3 vezes mais frequentes do que no conjunto dos veículos acompanhados. 2 reclamações (20,0 %) descrevem colisão ou incêndio; os donos mencionam 1 ferido e 0 mortes.
Metade dos incidentes relatados ocorreu em até 12 meses após o início do ano-modelo; o período mais intenso foi o segundo ano (60 % dos incidentes). Nos últimos 12 meses foram registradas 8 reclamações.
A NHTSA lista 4 recalls de segurança para este ano-modelo.
I was backing up the vechial accelerated the steering wheel was turning rapid & a grinding noise causing me too hit another vechial about a month before my husband was driving & the vechial accelerated going toward also we had had some issues with back camera…
Sistema elétrico · 2026-07-31 · ODI 11753999 · Colisão
[XXX] was turning left onto [XXX] from [XXX]. Two lanes turn left. She was in the inside lane. The traffic light was red, and when it turned green, she started to turn. Partway through the turn, the steering became unresponsive.
Direção · 2026-07-16 · ODI 11750944 · Colisão
The contact owns a 2025 Toyota Highlander. The contact stated that while leaving the driveway at the doctor's office on a slope, the accelerator pedal was depressed while making a left turn, but the vehicle failed to move. The vehicle then rolled into traffic.
Freios · 2026-09-21 · ODI 11765928
The contact owns a 2025 Toyota Highlander. The contact stated that while she and her husband were driving at 60 MPH, she heard a loud explosion noise from above her head and felt air whipping on top of her head.
Carroceria e estrutura · 2026-06-03 · ODI 11741757
The speedometer registers speed up to 7mph over actual speed for the first 15 miles then returns to matching GPS speed. Reported to Toyota, dealer said they have seen this before but not identified a fix as of today
Assistência ao condutor · 2026-05-29 · ODI 11740832
Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.
SEATS:MID/REAR ASSEMBLY:RECLINER Número 26V128000 · 2026-03-05
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.
Risco: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.
Solução: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.
SEAT BELTS:REAR/OTHER:ANCHORAGE Número 25V872000 · 2025-12-17
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.
Risco: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.
Solução: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.
BACK OVER PREVENTION:DISPLAY FUNCTION Número 25V744000 · 2025-10-30
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risco: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Solução: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL Número 25V595000 · 2025-09-11
Resumo: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Risco: An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Solução: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
