Jeep Grand Cherokee 2025: problemas, reclamações e recalls
MaisEm alta
A NHTSA recebeu 115 reclamações de proprietários sobre o Jeep Grand Cherokee 2025, ou seja, 64,3 por ano em circulação: mais reclamações que o habitual (índice de reclamações 1,59; 1,00 é a média de todos os veículos acompanhados). Entre os 86 veículos do ano-modelo 2025 que acompanhamos, fica em 66º de 86 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Jeep, sua taxa é praticamente igual; em relação a outros SUVs médios, é 22 % maior.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2025-01-24 e 2026-10-12. Mediana entre o incidente e o registro: 18 dias.
115Reclamações
64.3Reclamações por ano em circulação
1.59Índice de reclamações vs. todos os veículos
5Recalls · ⚠ 1
13.0%Parcela com colisão ou incêndio
86Últimos 12 meses
Análise
O ano-modelo anterior (2024) registrou 112,2 reclamações por ano, mais do que este. O ano-modelo seguinte (2026) registrou 50,0 por ano, menos do que este.
A área de problemas mais comum é Motor (25,2 % das reclamações), seguido de Sistema elétrico (24,3 %) e Desconhecido ou outro (10,4 %). 15 reclamações (13,0 %) descrevem colisão ou incêndio; os donos mencionam 10 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 11 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (55 % dos incidentes). Nos últimos 12 meses foram registradas 86 novas reclamações, contra 29 nos 12 meses anteriores: um aumento de 197 %.
A NHTSA lista 5 recalls de segurança para este ano-modelo, 1 com aviso de não dirigir ou estacionar ao ar livre.
On 10/5/26 our jeep grand cherokee was parked in our drive way with the ignition started and the car in the park position. While my mom was in the car in the drivers seat, the car accelerated forward at a rapid speed and left the park position.
Sistema elétrico · 2026-10-08 · ODI 11769925 · Colisão
On XXX, I was involved in a motor vehicle collision on [XXX] in [XXX] while driving a leased 2025 Jeep Grand Cherokee. The airbags in the Jeep did not deploy during the collision.
Airbags e cintos · 2026-08-30 · ODI 11760741 · Colisão
My GRAND CHEROCKEE Limited Edition 2025, has an intermittent and recurring, sudden, TOTAL LOSS OF PROPULSION condition, since I bought it new in 2025, making this vehicle a safety hazard. While driving, the engine suddenly begins to roar.
Desconhecido ou outro · 2026-10-12 · ODI 11770624
OnXXX at approximately 915 am I was making a LEFT hand turn across 3 lanes of 422, when the vehicle appeared to have a serious electrical failure and complete shut down as nothing on the vehicle was working and I was unable to immediately exit the vehicle.
Motor · 2026-09-30 · ODI 11768035
I was driving on the highway when the sunroof on my JGC exploded. I checked for a debris, ie rock, stick, inside the cabin and found none. There was no other damage to the auto other than the sunroof.
Desconhecido ou outro · 2026-09-30 · ODI 11768061
Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS Número 26V559000 · 2026-09-01
Resumo: Chrysler (FCA US LLC) is recalling certain 2024-2025 Jeep Wagoneer, 2024-2026 Jeep Grand Cherokee, Jeep Grand Cherokee L, Jeep Grand Cherokee 4XE, Jeep Grand Wagoneer, 2025 Jeep Wagoneer L, 2025-2026 Jeep Grand Wagoneer L, and 2026 Jeep Cherokee vehicles. Due to a software error, the tire pressure monitoring system may fail to detect low tire pressure and/or fail to illuminate the tire pressure monitoring system (TPMS) warning light as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 138, "Tire Pressure Monitoring System."
Risco: A TPMS warning light that fails to notify the driver of low tire pressure increases the risk of a crash.
Solução: Dealers will update the radio frequency hub software, free of charge. Owner notification letters were mailed beginning September 17, 2026. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 54D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on September 9, 2026.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 26V328000 · 2026-05-21
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risco: Delayed air bag deployment during a crash increases the risk of injury.
Solução: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
Resumo: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risco: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Solução: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 25V741000 · 2025-10-30
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risco: A vehicle fire can increase the risk of injury.
Solução: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
ELECTRICAL SYSTEM:PROPULSION SYSTEM Número 25V576000 · 2025-09-04
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risco: A loss of drive power increases the risk of a crash.
Solução: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
