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Ford Explorer 2025: problemas, reclamações e recalls

Mais Em alta

A NHTSA recebeu 105 reclamações de proprietários sobre o Ford Explorer 2025, ou seja, 58,7 por ano em circulação: mais reclamações que o habitual (índice de reclamações 1,45; 1,00 é a média de todos os veículos acompanhados). Entre os 86 veículos do ano-modelo 2025 que acompanhamos, fica em 61º de 86 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Ford, sua taxa é 16 % maior; em relação a outros SUVs médios, é 12 % maior.

Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos

Queixas registradas entre 2024-10-22 e 2026-10-12. Mediana entre o incidente e o registro: 10 dias.

105Reclamações
58.7Reclamações por ano em circulação
1.45Índice de reclamações vs. todos os veículos
20Recalls
8.6%Parcela com colisão ou incêndio
64Últimos 12 meses

Análise

O ano-modelo anterior (2024) registrou 7,5 reclamações por ano, menos do que este. O ano-modelo seguinte (2026) registrou 42,0 por ano, menos do que este.

A área de problemas mais comum é Sistema elétrico (17,1 % das reclamações), seguido de Carroceria e estrutura (15,2 %) e Transmissão (13,3 %). 9 reclamações (8,6 %) descrevem colisão ou incêndio; os donos mencionam 5 feridos e 0 mortes.

Metade dos incidentes relatados ocorreu em até 10 meses após o início do ano-modelo; o período mais intenso foi o primeiro ano (63 % dos incidentes). Nos últimos 12 meses foram registradas 64 novas reclamações, contra 41 nos 12 meses anteriores: um aumento de 56 %.

A NHTSA lista 20 recalls de segurança para este ano-modelo.

Índice de reclamações

  • vs. todos os veículos1.45
  • vs. outros modelos Ford1.16
  • vs. outros modelos 20251.22
  • vs. outros SUVs médios1.12
  • 61º de 86 · 2025Rankings ›

1,00 equivale ao grupo de comparação. 2,00 significa o dobro de reclamações por ano.

Outros anos-modelo

  • 201883.6 por ano2.07
  • 201938.4 por ano0.95
  • 2020181.9 por ano4.51
  • 202177.7 por ano1.93
  • 202256.6 por ano1.4
  • 202329.6 por ano0.73
  • 20247.5 por ano0.19
  • 202558.7 por ano1.45
  • 202642.0 por ano1.04

Ford Explorer: problemas, reclamações e recalls por ano-modelo ›

Do que os donos reclamam

  • Sistema elétrico18 · 17.1% · 1.09×
  • Carroceria e estrutura16 · 15.2% · 1.67×
  • Transmissão14 · 13.3% · 1.14×
  • Freios12 · 11.4% · 1.89×
  • Desconhecido ou outro10 · 9.5% · 1.06×
  • Motor9 · 8.6% · 0.39×
  • Direção7 · 6.7% · 1.05×
  • Assistência ao condutor6 · 5.7% · 1.0×

vs. todos os veículos: 1.00 = Média de todos os veículos

Áreas de problemas: Transmissão · Carroceria e estrutura · Sistema elétrico · Desconhecido ou outro · Motor · Freios · Rodas, pneus e suspensão · Sistema de combustível · Airbags e cintos · Direção · Iluminação · Assistência ao condutor

Ano em que foram registradas

2024: 5 5 2024 2025: 53 53 2025 2026: 47 47 2026
  • Colisões relatadas: 8
  • Incêndios relatados: 1
  • Feridos: 5
  • Mortes: 0

Idade do veículo no incidente

  • <1 ano62.9%
  • 1–2 anos37.1%
  • 2–3 anosainda não atingido
  • 3–5 anosainda não atingido
  • 5+ anosainda não atingido

Idade mediana no incidente: 10 meses

O que os donos relatam

Trechos de reclamações registradas na NHTSA (em inglês), encurtados. O número ODI é o identificador do registro na NHTSA.

Concorrentes do segmento · 2025 · SUVs médios

ModelosReclamaçõesReclamações por ano em circulaçãoÍndice de reclamações
2025 Dodge Durango84.50.11
2025 Toyota Highlander105.60.14
2025 Honda Passport4223.50.58
2025 Nissan Pathfinder5430.20.75
2025 Subaru Outback8245.91.14
2025 Ford Explorer10558.71.45
2025 Jeep Grand Cherokee11564.31.59
2025 Kia Telluride11966.61.65
2025 Kia Sorento13475.01.86
2025 Chevrolet Traverse183102.42.54
2025 Honda Pilot209116.92.9
2025 Hyundai Santa Fe232129.83.22
2025 Hyundai Palisade249139.33.45

Recalls de segurança (20)

SEATS:FRONT ASSEMBLY:POWER ADJUST Número 26V470000 · 2026-07-21

Resumo: Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.

Risco: Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.

Solução: Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed September 3, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.

SEATS:MID/REAR ASSEMBLY Número 26V451000 · 2026-07-14

Resumo: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

Risco: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

Solução: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL Número 26V343000 · 2026-05-27

Resumo: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.

Risco: A sudden loss of drive power can increase the risk of a crash.

Solução: Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.

BACK OVER PREVENTION:SOFTWARE Número 26V165000 · 2026-03-19

Resumo: Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

Risco: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

Solução: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

SEAT BELTS Número 26V159000 · 2026-03-17

Resumo: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

Risco: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

Solução: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

EXTERIOR LIGHTING:HEADLIGHTS Número 26V121000 · 2026-03-03

Resumo: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risco: A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.

Solução: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Número 26V122000 · 2026-03-03

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

Risco: An unexpected loss of drive power increases the risk of a crash.

Solução: Dealers will replace the EGR valves, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

VISIBILITY:WINDSHIELD Número 25V730000 · 2025-10-24

Resumo: Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

Risco: Reduced visibility while driving can increase the risk of a crash.

Solução: Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

TRAILER HITCHES Número 25V687000 · 2025-10-10

Resumo: Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

Risco: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

Solução: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

EXTERIOR LIGHTING:TAIL LIGHTS Número 25V543000 · 2025-08-22

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

Risco: Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.

Solução: Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL Número 25V344000 · 2025-06-13

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damage and engine failure.

Risco: A damaged engine can result in engine failure and a stall, increasing the risk of a crash.

Solução: Dealers will inspect the connecting rods and replace the engine long block assembly as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S55.

SEATS:MID/REAR ASSEMBLY Número 25V393000 · 2025-06-13

Resumo: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

Risco: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

Solução: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER Número 25V371000 · 2025-06-03

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.

Risco: Loss of brake function and wheel damage can increase the risk of a crash.

Solução: Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.

STRUCTURE:FRAME AND MEMBERS Número 25V316000 · 2025-05-09

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

Risco: A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.

Solução: Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Número 25V239000 · 2025-04-11

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

Risco: A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

Solução: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY Número 25V164000 · 2025-03-14

Resumo: Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

Risco: Unexpected vehicle movement increases the risk of a crash.

Solução: Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

POWER TRAIN:AUTOMATIC TRANSMISSION Número 25V020000 · 2025-01-17

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

Risco: An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.

Solução: Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

EQUIPMENT:OTHER:LABELS Número 24V852000 · 2024-11-08

Resumo: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Risco: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

Solução: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

BACK OVER PREVENTION:SOFTWARE Número 24V801000 · 2024-10-25 · Correção remota

Resumo: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risco: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

Solução: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS Número 24V634000 · 2024-08-23

Resumo: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

Risco: A fuel leak in the presence of an ignition source increases the risk of a fire.

Solução: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

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Investigações

Nenhuma investigação da NHTSA cobre os anos-modelo acompanhados.