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2025 年款 Ford Explorer 問題、申訴與召回

較多 升溫

NHTSA 收到 2025 年款 Ford Explorer 的車主申訴共 96 筆,換算每車齡年 57.4 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.36;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2025 年款車中,它的每年申訴數由少到多排第 61 名。與 Ford 其他車款相比,它的申訴率高 5%;與其他中型 SUV相比則高 8%。

數字只按上路時間標準化,沒有除以銷量:熱賣車款的申訴自然比冷門車款多,而且每筆申訴未經逐一查證。 計算方式

申訴提出日期介於 2024-10-22 與 2026-08-26 之間。 事故發生到提出申訴的中位延遲:14 天。

96申訴
57.4每車齡年申訴數
1.36申訴指數 對比全部追蹤車款
20召回
7.3%涉及碰撞或起火的比例
61近 12 個月

分析

前一年款(2024)每年 7.1 筆,比這一年款少。

最常見的問題類別是電系(佔申訴 16.7%),其次是車身與結構(16.7%)與變速箱/動力系統(14.6%)。在電系類申訴裡,車主最常提到 “involving”、“module”、“cause”、“defects”與“trailer”。有 7 筆申訴(7.3%)提到碰撞或起火;車主通報 4 人受傷、0 人死亡。

一半的事故發生在年款起算 9 個月內;最集中的時期是第一年(佔 69%)。近 12 個月新增 61 筆申訴,前 12 個月是 35 筆,申訴速度在升溫。

NHTSA 列出這個年款 20 件安全召回。 有 84% 的申訴落在召回已處理的零件範圍。

申訴指數

  • 對比全部追蹤車款1.36
  • 對比 Ford 其他車款1.05
  • 對比其他 2025 年款1.2
  • 對比其他中型 SUV1.08
  • 第 61 名/共 85 · 2025排行 ›

1.00 代表與比較組相同;2.00 代表每車齡年的申訴數是比較組的兩倍。

其他年款

  • 201883.7 每年1.99
  • 201937.9 每年0.9
  • 2020180.2 每年4.28
  • 202174.0 每年1.76
  • 202255.6 每年1.32
  • 202329.1 每年0.69
  • 20247.1 每年0.17
  • 202557.4 每年1.36

Ford Explorer 各年款問題、申訴與召回 ›

車主在抱怨什麼

  • 電系16 · 16.7% · 1.06×
  • 車身與結構16 · 16.7% · 1.82×
  • 變速箱/動力系統14 · 14.6% · 1.26×
  • 煞車11 · 11.5% · 1.9×
  • 內裝與配備9 · 9.4% · 1.05×
  • 引擎7 · 7.3% · 0.33×
  • 轉向7 · 7.3% · 1.13×
  • 駕駛輔助系統5 · 5.2% · 0.91×

對比全部車款: 1.00 = 全部車款平均

電系 · 申訴中常見的詞

  • involving4
  • module5
  • cause6
  • defects3
  • trailer3
  • became4

車身與結構 · 申訴中常見的詞

  • snow3
  • black3
  • window3
  • door3
  • xxx3
  • windshield3

變速箱/動力系統 · 申訴中常見的詞

  • pcm6
  • powertrain control4
  • control module5
  • transmission6
  • main3
  • software4

問題分類: 變速箱/動力系統 · 車身與結構 · 電系 · 內裝與配備 · 引擎 · 煞車 · 輪胎、輪圈與懸吊 · 燃油系統 · 轉向 · 安全氣囊與安全帶 · 燈光 · 駕駛輔助系統

申訴提出的年份

2024: 5 5 2024 2025: 53 53 2025 2026: 38 38 2026
  • 通報碰撞: 7
  • 通報起火: 0
  • 受傷: 4
  • 死亡: 0

事故發生時的車齡

  • 1 年內68.8%
  • 1–2 年31.2%
  • 2–3 年0.0%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故車齡中位數: 9 個月

車主怎麼說

節錄自向 NHTSA 提出的申訴原文(英文),為了長度有截短。ODI 編號是 NHTSA 的紀錄編號。

同級距對手 · 2025 · 中型 SUV

車款申訴每車齡年申訴數申訴指數
2025 Dodge Durango74.20.1
2025 Toyota Highlander95.40.13
2025 Honda Passport3520.90.5
2025 Nissan Pathfinder4929.30.7
2025 Subaru Outback7544.81.06
2025 Ford Explorer9657.41.36
2025 Jeep Grand Cherokee10462.21.48
2025 Kia Telluride10562.81.49
2025 Kia Sorento12373.51.75
2025 Chevrolet Traverse173103.42.46
2025 Honda Pilot194116.02.76
2025 Hyundai Santa Fe212126.73.01
2025 Hyundai Palisade240143.53.41

安全召回 (20)

SEATS:FRONT ASSEMBLY:POWER ADJUST 案號 26V470000 · 2026-07-21

摘要: Ford Motor Company (Ford) is recalling certain 2025-2027 Explorer and Lincoln Aviator vehicles. An unoccupied driver's seat may recline unintentionally during certain scenarios, such as remote unlock or remote start.

風險: Unexpected movement of the driver’s seat back may trap a second-row occupant, increasing the risk of injury.

處置: Dealers will disable the driver seat module (DSM) feature until parts are available. Once available, the motor will be replaced. Repairs will be performed free of charge. Interim letters, notifying owners of the safety risk, are expected to be mailed August 31, 2026. Additional letters will be sent once the remedy is available, anticipated in October 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S53.

SEATS:MID/REAR ASSEMBLY 案號 26V451000 · 2026-07-14

摘要: Ford Motor Company (Ford) is recalling certain 2020-2027 Aviator and 2020-2026 Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, tipping, or sliding unexpectedly.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect and replace the bezel around the switch as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters explaining the safety risk were mailed August 19, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Lincoln Aviator owner notification letters were mailed August 21, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S52. This recall expands Recall 25V393. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案號 26V343000 · 2026-05-27

摘要: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer, Ranger, and Bronco vehicles. The engine may fail, which can result in a loss of drive power.

風險: A sudden loss of drive power can increase the risk of a crash.

處置: Dealers will replace the engine long block, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 5, 2026. Additional letters will be sent once the remedy is available, anticipated in November 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S35. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on May 28, 2026.

BACK OVER PREVENTION:SOFTWARE 案號 26V165000 · 2026-03-19

摘要: Ford Motor Company (Ford) is recalling certain 2022-2025 Lincoln Navigator, 2024-2025 Lincoln Nautilus, 2025 Lincoln Aviator and Explorer vehicles. The Image Processing Module A (IPMA) may experience multiple unexpected resets, resulting in loss of the rearview camera image and advanced driver assistance (ADAS) features, including pre-collision assist, lane-keeping assist, and blind-spot monitoring.

風險: Loss of the rearview camera image and certain driver assistance features, can reduce the driver’s ability to detect hazards, increasing the risk of a crash.

處置: The Image Processing Module A software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. This is a Phased campaign. Phase 1 will include 2025 Aviator, 2025 Explorer, 2025 Nautilus notified owners on 4/13/2026. Phase 2 will include 2025 Navigator will notify owners on or about 4/20/2026. Phase 3 will include 2022-2024 Navigator will notify owners on or about 6/8/2026. Phase 4 will include 2024 Nautilus will notify owners on or about 6/22/2026. Owner notification letters were mailed April 13, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S21. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning March 25, 2026.

SEAT BELTS 案號 26V159000 · 2026-03-17

摘要: Ford Motor Company (Ford) is recalling certain 2020-2026 Explorer and Lincoln Aviator vehicles. The seat belt anchor bolts at the second-row outer seating positions may be improperly secured.

風險: A loose seat belt buckle may not properly restrain an occupant during a crash, increasing the risk of injury.

處置: Dealers will inspect the second-row outer seat belt lower anchor bolts and replace or repair them as necessary, free of charge. Owner notification letters were mailed March 30, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C18. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 19, 2026.

EXTERIOR LIGHTING:HEADLIGHTS 案號 26V121000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2025-2026 Explorer vehicles. The Dynamic Bending Light (DBL) system software may cause the passenger-side headlight to turn in the wrong direction when driving through curves in the road. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

風險: A headlight that turns incorrectly can result in increased glare to other road users, increasing the risk of a crash.

處置: The headlight control module software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed March 23, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26C12. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 案號 26V122000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2025 Ranger, Lincoln Nautilus, Mustang, Maverick, Explorer, Escape, Lincoln Corsair, Bronco Sport, and Bronco vehicles. The exhaust gas recirculation (EGR) valve may fail, resulting in an unexpected loss of drive power.

風險: An unexpected loss of drive power increases the risk of a crash.

處置: Dealers will replace the EGR valves, free of charge. Owner notification letters were mailed July 31, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S10. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 4, 2026.

VISIBILITY:WINDSHIELD 案號 25V730000 · 2025-10-24

摘要: Ford Motor Company (Ford) is recalling certain 2025-2026 Lincoln Corsair, Lincoln Aviator, and Explorer vehicles. The windshield glass may have visible air bubbles, which can obscure the driver's visibility. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 205, "Glazing Materials."

風險: Reduced visibility while driving can increase the risk of a crash.

處置: Dealers will inspect and replace the windshield as necessary, free of charge. Owner notification letters were mailed November 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C60. Vehicle Identification Numbers (VINs) involved in this recall become searchable on NHTSA.gov beginning October 27, 2025.

TRAILER HITCHES 案號 25V687000 · 2025-10-10

摘要: Ford Motor Company (Ford) is recalling certain 2024-2026 Explorer and 2024-2026 Lincoln Aviator vehicles. The trailer hitch assembly bolts may be loose.

風險: While towing a trailer, loose trailer hitch bolts can cause a loss of vehicle handling and control, or cause the trailer to detach. Either of these conditions can increase the risk of a crash.

處置: Dealers will inspect and tighten the trailer hitch bolts, or replace them as necessary, free of charge. Owner notification letters were mailed October 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA3. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

EXTERIOR LIGHTING:TAIL LIGHTS 案號 25V543000 · 2025-08-22

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. When towing a trailer, the tail lights on the trailer may fail to illuminate due to an improperly manufactured body control module. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, " Lamps, Reflective Devices, and Associated Equipment."

風險: Trailer tail lights that do not illuminate as intended can reduce visibility to other drivers, increasing the risk of a crash.

處置: Dealers will replace the body control module C on vehicles with less than 9,000 miles. For vehicles over 9,000 miles, dealers will perform a functional check on the body control module C and replace it as necessary. Repairs will be performed free of charge. Aviator 2025 owner notification letters were mailed October 13, 2025. Explorer 2025 owner letters were mailed November 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25C42.

ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL 案號 25V344000 · 2025-06-13

摘要: Ford Motor Company (Ford) is recalling certain 2025 Transit, F-150, and Explorer vehicles. The connecting rod and rod bearing components may have manufacturing defects that can lead to engine damage and engine failure.

風險: A damaged engine can result in engine failure and a stall, increasing the risk of a crash.

處置: Dealers will inspect the connecting rods and replace the engine long block assembly as necessary, free of charge. Owner notification letters were mailed August 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S55.

SEATS:MID/REAR ASSEMBLY 案號 25V393000 · 2025-06-13

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Aviator, and Explorer vehicles. The switch for the easy-entry second-row outer seats may bind or stick, resulting in the seats unlatching, folding, or sliding unexpectedly while driving.

風險: A seat that moves unexpectedly may not properly restrain an occupant during a crash, increasing their risk of injury.

處置: Dealers will inspect the second-row seat switch, and replace the bezel around the switch as necessary, free of charge. Owner notification letters were mailed August 7, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S67.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER 案號 25V371000 · 2025-06-03

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The bolts securing the front brake caliper may not be tightened properly, which can result in a loss of front brake function and possible wheel damage.

風險: Loss of brake function and wheel damage can increase the risk of a crash.

處置: Dealers will inspect and tighten the bolts as necessary. If bolts are missing, the brake caliper and pads will be replaced. Repairs will be performed free of charge. Owner notification letters were mailed June 19, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S60.

STRUCTURE:FRAME AND MEMBERS 案號 25V316000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Aviator vehicles. A mounting bolt for the front subframe may have been tightened improperly.

風險: A loose subframe bolt may reduce the vehicle's performance in a crash, increasing the risk of injury.

處置: Dealers will inspect and tighten the subframe bolts as necessary, free of charge. Owners may contact Ford Customer Service at 1-866-436-7332. Owner notification letters were mailed May 21, 2025. Ford's number for this recall is 25S43.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 案號 25V239000 · 2025-04-11

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer vehicles. The powertrain control module (PCM) may reset while driving, which can damage the park system or cause an engine stall.

風險: A damaged park system can result in a vehicle rollaway when the vehicle is placed in park without the parking brake applied. An engine stall while driving can result in a sudden loss of drive power. Either of these scenarios can increase the risk of a crash.

處置: Dealers will update the powertrain control module software, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S35.

POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:VALVES/VALVE BODY 案號 25V164000 · 2025-03-14

摘要: Ford Motor Company (Ford) is recalling certain 2024-2025 F-150, Bronco, 2024 Ranger, 2025 Mustang, Explorer, and Aviator vehicles. The transmission valve body may have been machined incorrectly, which can cause reverse gear failure, or unexpected forward movement in reverse or neutral gear.

風險: Unexpected vehicle movement increases the risk of a crash.

處置: Dealers will replace the transmission main control valve body, free of charge. Owner notification letters were mailed April 11, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S19.

POWER TRAIN:AUTOMATIC TRANSMISSION 案號 25V020000 · 2025-01-17

摘要: Ford Motor Company (Ford) is recalling certain 2025 Ford Explorer and Lincoln Aviator vehicles. The transmission may be improperly secured due to loose cross member bolts.

風險: An improperly secured transmission can result in a loss of drive power, increasing the risk of a crash.

處置: Dealers will inspect and replace the transmission cross member bolts as necessary, free of charge. If the cross member bolts are missing, dealers will replace the cross member and install new bolts, free of charge. Owner notification letters were mailed January 29, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S03.

EQUIPMENT:OTHER:LABELS 案號 24V852000 · 2024-11-08

摘要: Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

風險: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.

處置: Ford will mail owners the warning labels, free of charge. Owner notification letters were mailed December 19, 2024. Owners may call Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C39.

BACK OVER PREVENTION:SOFTWARE 案號 24V801000 · 2024-10-25 · OTA 修復

摘要: Ford Motor Company (Ford) is recalling certain 2025 Explorer and Lincoln Aviator vehicles. The rearview camera image may fail when the vehicle speed reaches 10 MPH or greater. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

風險: The loss of the rearview camera image while in reverse can reduce the driver's rear visibility, increasing the risk of a crash.

處置: The accessory protocol interface module (APIM) software will be updated through an over-the-air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24C34.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM:INJECTORS 案號 24V634000 · 2024-08-23

摘要: Ford Motor Company (Ford) is recalling certain 2023 Lincoln Corsair, 2023-2024 Escape, 2024 Mustang, and 2025 Explorer vehicles. The fuel injectors may have been assembled without O-ring support discs, which can result in a fuel leak.

風險: A fuel leak in the presence of an ignition source increases the risk of a fire.

處置: Dealers will install new fuel injector O-rings and O-ring support discs, free of charge. Owner notification letters were mailed on October 7, 2024. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S54.

怎麼查你的車有沒有未完成的召回 ›

缺陷調查

追蹤的年款沒有 NHTSA 調查。

常見問題

2025 年款 Ford Explorer 有多少申訴?

NHTSA 收到 2025 年款 Ford Explorer 共 96 筆申訴,約每車齡年 57.4 筆。

2025 年款 Ford Explorer 最常見的問題是什麼?

最常見的類別是電系,佔申訴的 16.7%。

2025 年款 Ford Explorer 有召回嗎?

NHTSA 列出這個年款 20 件安全召回。

2025 年款 Ford Explorer 現在還有人在申訴嗎?

近 12 個月新增 61 筆申訴,前 12 個月是 35 筆,申訴速度在升溫。

2025 年款 Ford Explorer 跟同類車比起來如何?

NHTSA 收到 2025 年款 Ford Explorer 的車主申訴共 96 筆,換算每車齡年 57.4 筆,以同車齡的車來說申訴比一般車多(申訴指數 1.36;1.00 為全部追蹤車款的平均)。在我們追蹤的 85 款 2025 年款車中,它的每年申訴數由少到多排第 61 名。與 Ford 其他車款相比,它的申訴率高 5%;與其他中型 SUV相比則高 8%。