Muito mais Variação anual abaixo de 30 %A NHTSA recebeu 735 reclamações de proprietários sobre o Ford Explorer 2018, ou seja, 83,6 por ano em circulação: muito mais reclamações que o habitual (índice de reclamações 2,07; 1,00 é a média de todos os veículos acompanhados). Entre os 76 veículos do ano-modelo 2018 que acompanhamos, fica em 63º de 76 por reclamações ao ano (1º = menos reclamações). Em relação a outros modelos Ford, sua taxa é 65 % maior; em relação a outros SUVs médios, é 59 % maior.
Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2018-02-12 e 2026-10-12. Mediana entre o incidente e o registro: 20 dias.
Análise
O ano-modelo seguinte (2019) registrou 38,4 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2018 acumulou 83 reclamações, praticamente igual que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Carroceria e estrutura (40,4 % das reclamações), seguido de Desconhecido ou outro (16,6 %) e Motor (16,3 %). Reclamações de Carroceria e estrutura são aqui 4,4 vezes mais frequentes do que no conjunto dos veículos acompanhados. 22 reclamações (3,0 %) descrevem colisão ou incêndio; os donos mencionam 12 feridos e 0 mortes.
Metade dos incidentes relatados ocorreu em até 72 meses após o início do ano-modelo; o período mais intenso foi depois de cinco anos (69 % dos incidentes). Nos últimos 12 meses foram registradas 133 novas reclamações, contra 183 nos 12 meses anteriores: uma queda de 27 %.
A NHTSA lista 7 recalls de segurança para este ano-modelo. 2 investigações da NHTSA cobrem este ano-modelo; a mais recente é “Windshield trim molding Item detachment” (avaliação preliminar, aberta em 2023-01-27, encerrada em 2024-02-08).
Recalls de segurança (7)
STRUCTURE:BODY Número 26V448000 · 2026-07-14
Resumo: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The roof rail covers may come loose and detach from the vehicle.
Risco: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Solução: Dealers will inspect the roof rail covers and as necessary, repair or replace the push-pins, rail clips, or roof rail covers, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 28, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S54. This recall expands previous NHTSA recall number 21V316. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 16, 2026.
SUSPENSION:REAR Número 26V101000 · 2026-02-20
Resumo: Ford Motor Company (Ford) is recalling certain 2017-2019 Explorer vehicles. The rear suspension toe links may fracture.
Risco: A rear toe link fracture can result in a loss of steering control, increasing the risk of a crash.
Solução: Dealers will replace the toe links, free of charge. Owner notification letters were mailed on March 16, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S08. This recall is an expansion of previous NHTSA recall number 21V537. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning February 25, 2026.
EQUIPMENT:ELECTRICAL:ENGINE BLOCK HEATER Número 25V685000 · 2025-10-10
Resumo: Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.
Risco: An electrical short circuit can increase the risk of a fire.
Solução: Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.
STRUCTURE:BODY:ROOF AND PILLARS Número 24V031000 · 2024-01-19
Resumo: Ford Motor Company (Ford) is recalling certain 2011-2019 Explorer vehicles. The A-pillar trim retention clips may not be properly engaged, allowing the trim to detach.
Risco: A detached trim piece can fall off the vehicle, becoming a road hazard and increasing the risk of a crash.
Solução: Dealers will inspect and replace the A-pillar trim as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model years. Owner notification letters were mailed between July 18, 2024 and December 16, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 24S02.
STRUCTURE:BODY Número 21V316000 · 2021-05-05
Resumo: Ford Motor Company (Ford) is recalling certain 2016-2019 Explorer vehicles. The retention pins could loosen and allow the roof rail covers to detach from the vehicle.
Risco: A detached roof rail cover can create a road hazard, increasing the risk of a crash.
Solução: Dealers will install push-pins and replace any damaged rail clips and roof rail covers, as necessary, free of charge. The interim owner notification letter was mailed on June 22, 2021. Owner notification letters (remedy available) were mailed on October 1, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S22.
SEATS:FRONT ASSEMBLY:RECLINER Número 19V633000 · 2019-08-28
Resumo: Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."
Risco: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.
Solução: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.
FUEL SYSTEM, GASOLINE Número 18V807000 · 2018-11-14
Resumo: Ford Motor Company (Ford) is recalling certain 2018 Ford Explorer vehicles equipped with 2.3L or 3.5L GTDI engine. Due to an assembly error, the fuel pressure sensor may leak fuel.
Risco: A fuel leak in the presence of an ignition source can increase the risk of a fire.
Solução: Ford will notify owners, and dealers will replace the fuel line assembly, free of charge. The recall began December 7, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S35.
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