Os números são normalizados pelo tempo em circulação, não pelas vendas: um modelo popular gera mais relatos do que um raro, e as queixas não são verificadas uma a uma. Como contamos
Queixas registradas entre 2024-01-01 e 2026-08-26. Mediana entre o incidente e o registro: 11 dias.
Análise
O ano-modelo anterior (2023) registrou 153,0 reclamações por ano, mais do que este. O ano-modelo seguinte (2025) registrou 62,2 por ano, menos do que este. Nos dois primeiros anos em circulação, o modelo 2024 acumulou 173 reclamações, 146 % maior que o veículo médio do mesmo ano-modelo.
A área de problemas mais comum é Motor (39,9 % das reclamações), seguido de Sistema elétrico (20,8 %) e Transmissão (6,6 %). Reclamações de Motor são aqui 1,8 vezes mais frequentes do que no conjunto dos veículos acompanhados. Nas reclamações de Motor, os donos mencionam sobretudo “engine”, “fire”, “stellantis”, “available” e “remedy”. 16 reclamações (5,3 %) descrevem colisão ou incêndio; os donos mencionam 8 feridos e 1 morte.
Metade dos incidentes relatados ocorreu em até 21 meses após o início do ano-modelo; o período mais intenso foi o segundo ano (49 % dos incidentes). Nos últimos 12 meses foram registradas 204 novas reclamações, contra 70 nos 12 meses anteriores: o ritmo está aumentando.
A NHTSA lista 17 recalls de segurança para este ano-modelo, 1 com aviso de não dirigir ou estacionar ao ar livre. 78 % das reclamações estão em áreas de componentes cobertas por um recall.
Recalls de segurança (17)
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) Número 26V413000 · 2026-06-30
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee, 2023 Jeep Wagoneer, 2024 Jeep Grand Cherokee L, and Jeep Wagoneer L vehicles. A software error may cause the transmission gear selection indicator not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 102, "Transmission shift lever sequence, starter interlock, and transmission braking effect."
Risco: A missing gear selection indicator may lead to unintended vehicle movement or a vehicle rollaway, increasing the risk of a crash.
Solução: Dealers will update the shifter module software, free of charge. Owner notification letters were mailed August 20, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 30D. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 9, 2026.
AIR BAGS: AIR BAG/RESTRAINT CONTROL MODULE:SOFTWARE Número 26V328000 · 2026-05-21
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee and 2023-2025 Jeep Grand Cherokee L vehicles. A software error in the occupant restraint controller module may cause the delayed deployment of the side air bags during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risco: Delayed air bag deployment during a crash increases the risk of injury.
Solução: Dealers will update the occupant restraint controller module software, free of charge. Some owner notification letters are expected to be mailed June 18, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 01D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
ENGINE Número 25V766000 · 2025-11-06
Resumo: Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risco: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Solução: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 25V741000 · 2025-10-30
⚠ Aviso: estacionar ao ar livre / não dirigir
Resumo: Chrysler (FCA US, LLC) is recalling certain 2020-2025 Jeep Wrangler 4Xe and 2022-2026 Grand Cherokee 4Xe vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risco: A vehicle fire can increase the risk of injury.
Solução: Owners are advised to park outside and away from structures and not to charge their vehicles until the remedy is completed. Dealers will update the high voltage battery software, and replace the high voltage battery, as necessary, free of charge. Some owner notification letters were mailed beginning December 17, 2025. The remaining owner notification letters will be mailed at a later date. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 68C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning November 6, 2025. Vehicles that were previously recalled for the same issue under NHTSA Recalls 24V720 and 23V787 will need to have the new remedy performed.
ELECTRICAL SYSTEM:PROPULSION SYSTEM Número 25V576000 · 2025-09-04
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2026 Jeep Grand Cherokee Plug-In Hybrid Electric (PHEV) vehicles. A software error within the hybrid control processor may result in a loss of drive power.
Risco: A loss of drive power increases the risk of a crash.
Solução: Dealers will update the hybrid control processer software, free of charge. Owner notification letters were mailed October 14, 2025. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 73C. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 11, 2025.
SEATS:MID/REAR ASSEMBLY:HEAD RESTRAINT Número 25V472000 · 2025-07-17
Resumo: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. The second-row seat head restraints may not lock in the upright position. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 202, "Head Restraints."
Risco: Head restraints that do not lock can result in an increased risk of injury to seat occupants during a crash.
Solução: Dealers will inspect and replace both second-row seat head restraints, as necessary, free of charge. Owner notification letters were mailed September 5, 2025. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 20C.
BACK OVER PREVENTION:SOFTWARE Número 24V944000 · 2024-12-19
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Wagoneer, Grand Wagoneer, Grand Cherokee, and Grand Cherokee L vehicles. Incorrect software in the rearview camera module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risco: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Solução: Dealers will update the rearview camera module software, free of charge. Owner notification letters were mailed January 21, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D5B.
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY Número 24V926000 · 2024-12-12
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. The radiator crossmember bolts may not be properly secured, which can lead to improper air bag deployments and a fuel leak during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 301, "Fuel System Integrity."
Risco: An improper air bag deployment can increase the risk of injury. A fuel leak can increase the risk of a fire.
Solução: Dealers will inspect and secure the crossmember bolts as necessary, free of charge. Owner notification letters were mailed January 9, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is D1B.
AIR BAGS:SIDE/WINDOW Número 24V897000 · 2024-11-27
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2024 Jeep Grand Cherokee and 2021-2024 Jeep Grand Cherokee L vehicles. An improperly secured connector for the front seat side air bags (SAB) may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."
Risco: An air bag that does not deploy during a crash increases the risk of injury.
Solução: Dealers secured the connector, free of charge. All affected vehicles have been remedied. Owner notification letters were mailed December 17, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B3B.
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER Número 24V872000 · 2024-11-19
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee and Grand Cherokee L vehicles. A software error in the instrument panel cluster may cause the speedometer to display the incorrect vehicle speed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Displays and Controls."
Risco: Driving without knowing the vehicle's actual speed increases the risk of a crash.
Solução: Dealers will inspect and update the instrument panel cluster software as necessary, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is B8B.
ELECTRICAL SYSTEM:PROPULSION SYSTEM:TRACTION BATTERY Número 24V720000 · 2024-09-27
Resumo: Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risco: A vehicle fire while parked or driving can increase the risk of injury.
Solução: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
CHILD SEAT:VEHICLE TETHER ANCHOR Número 24V586000 · 2024-08-08
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee L vehicles. The child seat tether welds on the second-row seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."
Risco: A child that is not properly restrained during a crash can have an increased risk of injury.
Solução: Dealers will reinforce the child seat tether welds on the seat back frame, free of charge. Owner notification letters were mailed October 3, 2024. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 85B.
AIR BAGS:FRONTAL Número 24V346000 · 2024-05-16
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. The front bumper may be missing energy absorbing foam, which can cause the front air bags not to deploy as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risco: Front air bags that do not deploy as intended can increase the risk of injury in a crash.
Solução: Dealers will inspect the vehicles and install the foam as necessary, free of charge. Owner notification letters were mailed May 30, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 41B.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 24V289000 · 2024-04-25
Resumo: Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2023-2024 Jeep Grand Cherokee L vehicles. An improperly connected coaxial cable may prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risco: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of injury or crash.
Solução: Dealers will secure the coaxial cable connection, free of charge. All affected vehicles have been remedied. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 40B.
EXTERIOR LIGHTING:HEADLIGHTS Número 24V130000 · 2024-02-22
Resumo: Chrysler (FCA US, LLC) is recalling certain 2023-2024 Jeep Grand Cherokee and Jeep Grand Cherokee L vehicles. When the master headlight switch is set to the AUTO position, the driver may be unable to quickly activate the high beams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risco: High beam headlights that do not activate as intended can reduce visibility, increasing the risk of a crash.
Solução: Dealers will reconfigure the vehicle high beam parameters, free of charge. Owner notification letters were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 12B.
STEERING:LINKAGES:KNUCKLE:SPINDLE:ARM Número 24V131000 · 2024-02-22
Resumo: Chrysler (FCA US, LLC) is recalling certain 2024 Jeep Grand Cherokee vehicles. An improperly machined steering knuckle may separate between the ball joint and knuckle, causing the wheel to fall outward and resulting in a loss of control.
Risco: A loss of vehicle control increases the risk of a crash.
Solução: Dealers will replace the steering knuckle, free of charge. Owner notification letters were mailed April 11, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 07B.
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Número 24V111000 · 2024-02-15
Resumo: Chrysler (FCA US, LLC) is recalling certain 2021-2024 Jeep Wrangler and 2022-2024 Jeep Grand Cherokee vehicles. A hybrid control processor (HCP) software error may cause the defrosting and defogging system to be inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 103, "Windshield Defrosting and Defogging Systems."
Risco: An inoperative windshield defrosting and defogging system may decrease the driver's visibility, increasing the risk of a crash.
Solução: Dealers will update the HCP software, free of charge. Owner notification letters were mailed February 29, 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 04B.
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