InsightArise Cars美国车主投诉指数
简体中文

2025 款 Toyota Highlander 问题、投诉与召回

少很多 近期投诉太少,无法判断

NHTSA 收到 2025 款 Toyota Highlander 的车主投诉共 10 条,折合每车龄年 5.6 条,投诉比一般车少很多(投诉指数 0.14;1.00 为全部跟踪车型的平均)。在我们跟踪的 86 款 2025 款车中,它的每年投诉数由少到多排第 12 名。与 Toyota 其他车型相比,它的投诉率低 84%;与其他中型 SUV相比则低 89%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

数据有限:投诉不到 30 条,占比与指数不稳定。

投诉提交日期介于 2025-07-26 与 2026-09-21 之间。 事故发生到提交投诉的中位延迟:32 天。

10投诉
5.6每车龄年投诉数
0.14投诉指数 对比全部跟踪车型
4召回
20.0%涉及碰撞或起火的比例
8近 12 个月

分析

前一年款(2024)每年 15.4 条,比这一年款多。

最常见的问题类别是刹车(占投诉 20.0%),其次是未指明或其他(20.0%)与发动机(10.0%)。刹车类投诉在这里的比例是全部跟踪车型的 3.3 倍。有 2 条投诉(20.0%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 12 个月内;最集中的时期是第二年(占 60%)。近 12 个月新增 8 条投诉。

NHTSA 列出该年款 4 项安全召回。

投诉指数

  • 对比全部跟踪车型0.14
  • 对比 Toyota 其他车型0.16
  • 对比其他 2025 年款0.12
  • 对比其他中型 SUV0.11
  • 第 12 名/共 86 · 2025排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Toyota Highlander 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 刹车2 · 20.0% · 3.32×
  • 未指明或其他2 · 20.0% · 2.23×
  • 发动机1 · 10.0% · 0.45×
  • 电气1 · 10.0% · 0.64×
  • 转向1 · 10.0% · 1.56×
  • 安全气囊与安全带1 · 10.0% · 2.63×
  • 驾驶辅助系统1 · 10.0% · 1.75×
  • 车身与结构1 · 10.0% · 1.1×

对比全部车型: 1.00 = 全部车型平均

问题分类: 变速箱/动力系统 · 车身与结构 · 发动机 · 未指明或其他 · 刹车 · 安全气囊与安全带 · 燃油系统 · 电气 · 轮胎、轮毂与悬挂

投诉提交的年份

2025: 3 3 2025 2026: 7 7 2026
  • 报告碰撞: 2
  • 报告起火: 0
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内40.0%
  • 1–2 年60.0%
  • 2–3 年尚未到
  • 3–5 年尚未到
  • 5 年以上尚未到

事故车龄中位数: 12 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2025 Dodge Durango84.50.11
2025 Toyota Highlander105.60.14
2025 Honda Passport4223.50.58
2025 Nissan Pathfinder5430.20.75
2025 Subaru Outback8245.91.14
2025 Ford Explorer10558.71.45
2025 Jeep Grand Cherokee11564.31.59
2025 Kia Telluride11966.61.65
2025 Kia Sorento13475.01.86
2025 Chevrolet Traverse183102.42.54
2025 Honda Pilot209116.92.9
2025 Hyundai Santa Fe232129.83.22
2025 Hyundai Palisade249139.33.45

安全召回 (4)

SEATS:MID/REAR ASSEMBLY:RECLINER 案号 26V128000 · 2026-03-05

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Highlander and Highlander Hybrid vehicles. The second-row seat backs may fail to lock into position during seat back adjustment.

风险: A seat back that fails to lock may not properly restrain an occupant during a crash, increasing the risk of injury.

处置: Dealers will replace the return springs in the seat back recliner assemblies, free of charge. Owner letters were mailed September 9, 2026. This is a phased recall. Owners may contact Toyota’s customer service at 1-800-331-4331. Toyota's numbers for this recall are 26TB06 and 26TA06.

SEAT BELTS:REAR/OTHER:ANCHORAGE 案号 25V872000 · 2025-12-17

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024-2025 Highlander and Highlander Hybrid vehicles. The third row center seat belt roof anchor may have been installed at an incorrect angle, preventing the seat belt from properly restraining the occupant.

风险: A seat belt that does not properly restrain an occupant increases the risk of injury during a crash.

处置: Dealers will reinstall the seat belt anchor with a new bolt, free of charge. Owner notification letters were mailed January 27, 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 25TA16.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V744000 · 2025-10-30

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 25V595000 · 2025-09-11

摘要: Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.

风险: An instrument panel display that does not show critical information can increase the risk of a crash or injury.

处置: Dealers will update the instrument panel software over-the-air (OTA) for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Additional letters will be sent, anticipated in May 2026. This is a phased recall. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。