InsightArise Cars美国车主投诉指数
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2025 款 Hyundai Santa Fe 问题、投诉与召回

多很多 升温

NHTSA 收到 2025 款 Hyundai Santa Fe 的车主投诉共 212 条,折合每车龄年 126.7 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.01;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 77 名。与 Hyundai 其他车型相比,它的投诉率高 128%;与其他中型 SUV相比则高 139%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-11-20 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:8 天。

212投诉
126.7每车龄年投诉数
3.01投诉指数 对比全部跟踪车型
5召回
4.2%涉及碰撞或起火的比例
168近 12 个月

分析

前一年款(2024)每年 65.4 条,比这一年款少。

最常见的问题类别是发动机(占投诉 18.4%),其次是电气(17.0%)与驾驶辅助系统(13.2%)。在发动机类投诉里,车主最常提到 “hybrid”、“accelerate”、“limp mode”、“loss”与“sudden”。有 9 条投诉(4.2%)提到碰撞或起火;车主报告 11 人受伤、0 人死亡。

一半的事故发生在年款起算 12 个月内;最集中的时期是第一年(占 50%)。近 12 个月新增 168 条投诉,前 12 个月是 44 条,投诉速度在升温。

NHTSA 列出该年款 5 项安全召回。 有 41% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型3.01
  • 对比 Hyundai 其他车型2.28
  • 对比其他 2025 年款2.64
  • 对比其他中型 SUV2.39
  • 第 77 名/共 85 · 2025排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201849.2 每年1.17
  • 201928.7 每年0.68
  • 202030.9 每年0.73
  • 202132.6 每年0.77
  • 202255.8 每年1.33
  • 202376.8 每年1.83
  • 202465.4 每年1.55
  • 2025126.7 每年3.01

Hyundai Santa Fe 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机39 · 18.4% · 0.83×
  • 电气36 · 17.0% · 1.08×
  • 驾驶辅助系统28 · 13.2% · 2.3×
  • 内饰与配置23 · 10.8% · 1.2×
  • 轮胎、轮毂与悬挂21 · 9.9% · 3.97×
  • 变速箱/动力系统19 · 9.0% · 0.77×
  • 车身与结构17 · 8.0% · 0.87×
  • 安全气囊与安全带12 · 5.7% · 1.49×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • hybrid14
  • accelerate14
  • limp mode9
  • loss14
  • sudden12
  • engine22

电气 · 投诉中常见的词

  • system17
  • reset button3
  • hybrid7
  • infotainment6
  • battery10
  • repeated5

驾驶辅助系统 · 投诉中常见的词

  • sunglasses11
  • attention warning9
  • eyes12
  • cruise17
  • control19
  • wearing7

问题分类: 发动机 · 内饰与配置 · 变速箱/动力系统 · 电气 · 车身与结构 · 刹车 · 驾驶辅助系统 · 安全气囊与安全带 · 燃油系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2024: 3 3 2024 2025: 83 83 2025 2026: 126 126 2026
  • 报告碰撞: 9
  • 报告起火: 0
  • 受伤: 11
  • 死亡: 0

事故发生时的车龄

  • 1 年内50.0%
  • 1–2 年50.0%
  • 2–3 年0.0%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 12 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2025 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2025 Dodge Durango74.20.1
2025 Toyota Highlander95.40.13
2025 Honda Passport3520.90.5
2025 Nissan Pathfinder4929.30.7
2025 Subaru Outback7544.81.06
2025 Ford Explorer9657.41.36
2025 Jeep Grand Cherokee10462.21.48
2025 Kia Telluride10562.81.49
2025 Kia Sorento12373.51.75
2025 Chevrolet Traverse173103.42.46
2025 Honda Pilot194116.02.76
2025 Hyundai Santa Fe212126.73.01
2025 Hyundai Palisade240143.53.41

安全召回 (5)

SEAT BELTS:FRONT:ANCHORAGE 案号 26V218000 · 2026-04-06

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.

风险: A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.

处置: Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V808000 · 2025-11-21

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

AIR BAGS:SIDE/WINDOW:CURTAIN 案号 25V809000 · 2025-11-21

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025 Tucson, 2025-2026 Santa Cruz, Santa Fe, Santa Fe Hybrid, and 2026 Genesis GV70 vehicles. The side curtain air bags may not have been installed properly, which can cause the air bags not to deploy as intended.

风险: Side curtain air bags that do not deploy as intended increase the risk of injury in a crash.

处置: Dealers will reinstall the side curtain air bags, free of charge. Owner notification letters were mailed beginning December 29, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's numbers for this recall are 289 and 029G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案号 25V659000 · 2025-10-02

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe vehicles. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash.

风险: An electrical short increases the risk of a fire.

处置: Dealers will inspect and reinstall the starter motor terminal cover, as necessary, free of charge. Owner notification letters were mailed beginning October 22, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 285. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 4, 2025.

ENGINE AND ENGINE COOLING:CRITICAL FASTENERS 案号 25V549000 · 2025-08-26

摘要: Hyundai Motor America (Hyundai) is recalling certain 2025-2026 Tucson and Santa Fe vehicles. The connecting rod bolts in the engine may have been improperly tightened, which can cause a loss of drive power and engine damage, possibly resulting in an oil leak.

风险: A loss of drive power increases the risk of a crash. An oil leak in the presence of hot engine components can increase the risk of an engine compartment fire.

处置: Dealers will replace the engine, free of charge. Owner notification letters were mailed October 23, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 281.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2025 款 Hyundai Santa Fe 有多少投诉?

NHTSA 收到 2025 款 Hyundai Santa Fe 共 212 条投诉,约每车龄年 126.7 条。

2025 款 Hyundai Santa Fe 最常见的问题是什么?

最常见的类别是发动机,占投诉的 18.4%。

2025 款 Hyundai Santa Fe 有召回吗?

NHTSA 列出该年款 5 项安全召回。

2025 款 Hyundai Santa Fe 现在还有人在投诉吗?

近 12 个月新增 168 条投诉,前 12 个月是 44 条,投诉速度在升温。

2025 款 Hyundai Santa Fe 跟同类车比起来如何?

NHTSA 收到 2025 款 Hyundai Santa Fe 的车主投诉共 212 条,折合每车龄年 126.7 条,以同车龄的车来说投诉比一般车多很多(投诉指数 3.01;1.00 为全部跟踪车型的平均)。在我们跟踪的 85 款 2025 款车中,它的每年投诉数由少到多排第 77 名。与 Hyundai 其他车型相比,它的投诉率高 128%;与其他中型 SUV相比则高 139%。