Hyundai 各车型投诉与召回
Hyundai 的 7 款车、50 个年款，NHTSA 累计收到 11,354 条车主投诉与 92 项召回案。品牌平均每车龄年 55.5 条，投诉比一般车多（指数 1.32）。
分析
跟踪的 Hyundai 车型中，Kona 的每年投诉最少，Ioniq 5 最多。按年款看，品牌平均投诉率以 2025 款最高（每年 108.0 条），2019 款最低（32.7 条）。
Hyundai 车主抱怨发动机的比例高于整体：占投诉 28.9%，是全部跟踪车型的 1.3 倍。近 12 个月车主提出 3,584 条投诉，前 12 个月是 2,408 条，投诉速度在升温。
召回：跟踪年款合计 92 项召回案，以 2024 年收件最多（15 项），其中 12 项带有勿驾驶或停户外警告。有 10 项 NHTSA 缺陷调查涉及 Hyundai 车型，其中 2 项仍在进行。
车型
| 车型 | 级别 | 投诉 | 每车龄年投诉数 | 投诉指数 | 趋势 | 近期动态 | 召回 | 缺陷调查 | 最常见问题 |
|---|---|---|---|---|---|---|---|---|---|
| Hyundai Ioniq 5 | 电动车 | 1,319 | 114.8 | 2.73 | 改善中 | 升温 | 14 | 3 | 电气 |
| Hyundai Palisade | 中型 SUV | 2,277 | 102.2 | 2.43 | 恶化中 | 平稳 | 13 | 3 | 安全气囊与安全带 |
| Hyundai Tucson | 紧凑型 SUV | 2,247 | 73.5 | 1.75 | 恶化中 | 升温 | 14 | 3 | 发动机 |
| Hyundai Santa Fe | 中型 SUV | 1,968 | 58.3 | 1.38 | 恶化中 | 升温 | 26 | 3 | 发动机 |
| Hyundai Elantra | 紧凑型轿车 | 1,404 | 32.0 | 0.76 | 恶化中 | 平稳 | 19 | 3 | 发动机 |
| Hyundai Sonata | 中型轿车 | 1,211 | 26.7 | 0.63 | 持平 | 平稳 | 10 | 3 | 发动机 |
| Hyundai Kona | 小型 SUV | 928 | 22.4 | 0.53 | 恶化中 | 平稳 | 12 | 2 | 发动机 |
1.00 表示与比较组相同；2.00 表示每车龄年的投诉数是比较组的两倍。
各年款 · 每车龄年投诉数
全部车型平均: 42.1
车主在抱怨什么
对比全部车型: 1.00 = 全部车型平均
召回（按收件年份）
勿驾驶／停户外: 12
缺陷调查
- NU Car rental of vehicles with open recalls 进行中
NHTSA is opening this Audit Query (AQ) to investigate NU Car Rentals (NU Car) for compliance with the requirements of the National Traffic and Motor Vehicle Safety Act.The Safety Act requires that a rental company shall not rent a vehicle subject to a safety recall unless the recall remedy has been performed. 49 U.S.C. § 30120(i). NHTSA is in receipt of information that indicates NU Car rented at…
- Electrical arcing and thermal events, potentially leading to fires, while utilizing Enel X Way USA, LLC's JuiceBox residential charger. 已结案
On October 3, 2024, the Office of Defects Investigations (ODI) opened PE24028 to investigate alleged failures of Enel X Way's JuiceBox Level 2 residential EV chargers. The allegations were described as thermal incidents and electrical malfunctions, which could trip the circuit breakers in Juicebox ownersâ homes and disrupt electric vehicle charge cycles. On October 2, 2024, Enel X Way posted on …
- Inadvertent Seat Belt Unlatch 已结案
On August 7, 2024, the Oï¬ce of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt prot…
- Hyundai and Kia ABS Module Fires 进行中
The Office of Defects Investigation (ODI) has received eight Hyundai Motor America (Hyundai) and eight Kia America, Inc. (Kia) Part 573 Recall Reports between 2016 and 2023. The combined 16 safety recalls all involve the antilock braking system (ABS) modules or Hydraulic Electronic Control Units (HECU) manufactured by the equipment supplier Mando. The Part 573 Recall Reports contain varying defect…
- Loss of Motive Power 已结案
On June 8, 2023, the Office of Defect Investigation (ODI) opened PE23011 to investigate allegations of loss of motor power on model year (MY) 2022 Hyundai Ioniq 5 vehicles. Some consumers reported loss of motor power immediately after a warning lamp illumination or reduction of motive power while the vehicle was in motion. This investigation found that the Integrated Charging Control Unit (ICCU) m…
- Pedestrian alert sounds 已结案
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
- Windshield Wiper Failure 已结案
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermitten…
- Loss of Motive Power 已结案
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
常见问题
Hyundai 哪款车投诉最少？
跟踪的 Hyundai 车型中，Kona 的每年投诉最少，Ioniq 5 最多。
Hyundai 车主最常抱怨什么？
Hyundai 车主抱怨发动机的比例高于整体：占投诉 28.9%，是全部跟踪车型的 1.3 倍。近 12 个月车主提出 3,584 条投诉，前 12 个月是 2,408 条，投诉速度在升温。
Hyundai 有多少召回与调查？
召回：跟踪年款合计 92 项召回案，以 2024 年收件最多（15 项），其中 12 项带有勿驾驶或停户外警告。有 10 项 NHTSA 缺陷调查涉及 Hyundai 车型，其中 2 项仍在进行。