InsightArise Cars美国车主投诉指数
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2024 款 Hyundai Santa Fe 问题、投诉与召回

较多 升温

NHTSA 收到 2024 款 Hyundai Santa Fe 的车主投诉共 175 条,折合每车龄年 65.4 条,以同车龄的车来说投诉比一般车多(投诉指数 1.55;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 73 名。与 Hyundai 其他车型相比,它的投诉率高 18%;与其他中型 SUV相比则高 23%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2024-04-08 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:12 天。

175投诉
65.4每车龄年投诉数
1.55投诉指数 对比全部跟踪车型
7召回
6.9%涉及碰撞或起火的比例
94近 12 个月

分析

前一年款(2023)每年 76.8 条,比这一年款多。后一年款(2025)每年 126.7 条,比这一年款多。2024 款上路前两年累计 100 条投诉,比同年款车的平均高 42%。

最常见的问题类别是变速箱/动力系统(占投诉 21.7%),其次是电气(15.4%)与内饰与配置(13.1%)。变速箱/动力系统类投诉在这里的比例是全部跟踪车型的 1.9 倍。在变速箱/动力系统类投诉里,车主最常提到 “transmission”、“oil immediately”、“system error”、“dct”与“accelerate”。有 12 条投诉(6.9%)提到碰撞或起火;车主报告 11 人受伤、0 人死亡。

一半的事故发生在年款起算 18 个月内;最集中的时期是第一年(占 35%)。近 12 个月新增 94 条投诉,前 12 个月是 57 条,投诉速度在升温。

NHTSA 列出该年款 7 项安全召回。 有 41% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型1.55
  • 对比 Hyundai 其他车型1.18
  • 对比其他 2024 年款1.71
  • 对比其他中型 SUV1.23
  • 上路前两年的投诉数 · 对比同年款平均 (100)1.42
  • 第 73 名/共 89 · 2024排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201849.2 每年1.17
  • 201928.7 每年0.68
  • 202030.9 每年0.73
  • 202132.6 每年0.77
  • 202255.8 每年1.33
  • 202376.8 每年1.83
  • 202465.4 每年1.55
  • 2025126.7 每年3.01

Hyundai Santa Fe 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 变速箱/动力系统38 · 21.7% · 1.87×
  • 电气27 · 15.4% · 0.98×
  • 内饰与配置23 · 13.1% · 1.46×
  • 发动机20 · 11.4% · 0.51×
  • 驾驶辅助系统19 · 10.9% · 1.9×
  • 车身与结构13 · 7.4% · 0.81×
  • 刹车9 · 5.1% · 0.84×
  • 轮胎、轮毂与悬挂8 · 4.6% · 1.85×

对比全部车型: 1.00 = 全部车型平均

变速箱/动力系统 · 投诉中常见的词

  • transmission23
  • oil immediately5
  • system error6
  • dct4
  • accelerate10
  • error check3

电气 · 投诉中常见的词

  • camera11
  • digital6
  • forward attention4
  • attention warning4
  • speedometer5
  • check forward3

内饰与配置 · 投诉中常见的词

  • forward attention4
  • attention warning4
  • sunglasses3
  • eyes4
  • disable4
  • alerts4

问题分类: 发动机 · 内饰与配置 · 变速箱/动力系统 · 电气 · 车身与结构 · 刹车 · 驾驶辅助系统 · 安全气囊与安全带 · 燃油系统 · 轮胎、轮毂与悬挂

投诉提交的年份

2024: 48 48 2024 2025: 52 52 2025 2026: 75 75 2026
  • 报告碰撞: 12
  • 报告起火: 0
  • 受伤: 11
  • 死亡: 0

事故发生时的车龄

  • 1 年内35.4%
  • 1–2 年34.3%
  • 2–3 年30.3%
  • 3–5 年0.0%
  • 5 年以上0.0%

事故车龄中位数: 18 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2024 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

安全召回 (7)

SEAT BELTS:FRONT:ANCHORAGE 案号 26V218000 · 2026-04-06

摘要: Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.

风险: A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.

处置: Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION 案号 25V808000 · 2025-11-21

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

风险: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

处置: Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY 案号 25V659000 · 2025-10-02

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe vehicles. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash.

风险: An electrical short increases the risk of a fire.

处置: Dealers will inspect and reinstall the starter motor terminal cover, as necessary, free of charge. Owner notification letters were mailed beginning October 22, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 285. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 4, 2025.

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS 案号 24V843000 · 2024-11-07

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window, Partition and Roof Panel Systems."

风险: A sunshade that closes unexpectedly can increase the risk of injury.

处置: Dealers will replace the switch knobs, free of charge. Owner notification letters were mailed December 2, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 270.

AIR BAGS 案号 24V561000 · 2024-07-26

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.

风险: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.

处置: Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 265.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE 案号 24V529000 · 2024-07-12

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.

风险: A vehicle roll away increases the risk of a crash or injury.

处置: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 263.

BACK OVER PREVENTION:SOFTWARE 案号 24V246000 · 2024-04-02 · OTA 修复

摘要: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

处置: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2024 款 Hyundai Santa Fe 有多少投诉?

NHTSA 收到 2024 款 Hyundai Santa Fe 共 175 条投诉,约每车龄年 65.4 条。

2024 款 Hyundai Santa Fe 最常见的问题是什么?

最常见的类别是变速箱/动力系统,占投诉的 21.7%。

2024 款 Hyundai Santa Fe 有召回吗?

NHTSA 列出该年款 7 项安全召回。

2024 款 Hyundai Santa Fe 现在还有人在投诉吗?

近 12 个月新增 94 条投诉,前 12 个月是 57 条,投诉速度在升温。

2024 款 Hyundai Santa Fe 跟同类车比起来如何?

NHTSA 收到 2024 款 Hyundai Santa Fe 的车主投诉共 175 条,折合每车龄年 65.4 条,以同车龄的车来说投诉比一般车多(投诉指数 1.55;1.00 为全部跟踪车型的平均)。在我们跟踪的 89 款 2024 款车中,它的每年投诉数由少到多排第 73 名。与 Hyundai 其他车型相比,它的投诉率高 18%;与其他中型 SUV相比则高 23%。