InsightArise CarsU.S. Owner Complaint Index
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2024 Hyundai Santa Fe problems, complaints & recalls

More Rising

NHTSA has received 190 owner complaints about the 2024 Hyundai Santa Fe, or 68.1 per year on the road — more complaints than typical (complaint index 1.69, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #74 of 89 by complaints per year (#1 = fewest). Against other Hyundai models its rate is 26% higher; against other Midsize SUVs it is 30% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2024-04-08 and 2026-10-09. Median delay from incident to filing: 10 days.

190Complaints
68.1Complaints per year on the road
1.69Complaint index vs. all tracked vehicles
7Recalls
6.8%Share involving a crash or fire
101Last 12 months

Analysis

The previous model year (2023) drew 76.5 complaints per year, more than this one. The following model year (2025) drew 129.8 per year, more than this one. In its first two years on the road the 2024 model collected 100 complaints, 42% higher than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (22.6% of complaints), followed by Electrical (15.3%) and Unspecified or other (13.2%). Transmission / powertrain complaints are 1.9 times as common here as across all tracked vehicles. 13 reports (6.8%) describe a crash or fire; owners mention 11 injuries and 0 deaths.

Half of the reported incidents happened within 19 months of the model year's start; the busiest period was the third year (36% of incidents). In the last 12 months 101 new complaints were filed, versus 52 in the 12 months before — up 94%.

NHTSA lists 7 safety recalls for this model year.

Complaint index

  • vs. all tracked vehicles1.69
  • vs. other Hyundai models1.26
  • vs. other 2024 models1.76
  • vs. other Midsize SUVs1.3
  • Complaints in first 2 years on the road · vs. same-year average (100)1.42
  • #74 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201849.2 per year1.22
  • 201929.1 per year0.72
  • 202031.8 per year0.79
  • 202132.3 per year0.8
  • 202255.1 per year1.37
  • 202376.5 per year1.9
  • 202468.1 per year1.69
  • 2025129.8 per year3.22
  • 202654.0 per year1.34

Hyundai Santa Fe problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain43 · 22.6% · 1.93×
  • Electrical29 · 15.3% · 0.97×
  • Unspecified or other25 · 13.2% · 1.47×
  • Engine22 · 11.6% · 0.52×
  • Driver-assist systems19 · 10.0% · 1.75×
  • Body & structure13 · 6.8% · 0.75×
  • Brakes10 · 5.3% · 0.88×
  • Wheels, tires & suspension9 · 4.7% · 1.88×

vs. all vehicles: 1.00 = All-vehicle average

Problem areas: Engine · Unspecified or other · Transmission / powertrain · Electrical · Body & structure · Driver-assist systems · Brakes · Airbags & seat belts · Wheels, tires & suspension · Fuel system

When complaints were filed

2024: 48 48 2024 2025: 52 52 2025 2026: 90 90 2026
  • Crashes reported: 12
  • Fires reported: 1
  • Injuries: 11
  • Deaths: 0

Vehicle age at incident

  • <1 yr32.6%
  • 1–2 yrs31.6%
  • 2–3 yrs35.8%
  • 3–5 yrsnot reached yet
  • 5+ yrsnot reached yet

Median age at incident: 19 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2024 Dodge Durango145.00.12
2024 Honda Passport196.80.17
2024 Ford Explorer217.50.19
2024 Toyota Highlander4315.40.38
2024 Ford Edge4415.80.39
2024 Kia Sorento5017.90.44
2024 Nissan Pathfinder8530.50.76
2024 Subaru Outback9935.50.88
2024 Honda Pilot11641.61.03
2024 Chevrolet Traverse14050.21.24
2024 Hyundai Santa Fe19068.11.69
2024 Kia Telluride22078.91.96
2024 Jeep Grand Cherokee313112.22.78
2024 Hyundai Palisade392140.53.48

Safety recalls (7)

SEAT BELTS:FRONT:ANCHORAGE Campaign 26V218000 · 2026-04-06

Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.

Risk: A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V808000 · 2025-11-21

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY Campaign 25V659000 · 2025-10-02

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe vehicles. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash.

Risk: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and reinstall the starter motor terminal cover, as necessary, free of charge. Owner notification letters were mailed beginning October 22, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 285. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 4, 2025.

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS Campaign 24V843000 · 2024-11-07

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window, Partition and Roof Panel Systems."

Risk: A sunshade that closes unexpectedly can increase the risk of injury.

Remedy: Dealers will replace the switch knobs, free of charge. Owner notification letters were mailed December 2, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 270.

AIR BAGS Campaign 24V561000 · 2024-07-26

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.

Risk: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 265.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Campaign 24V529000 · 2024-07-12

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.

Risk: A vehicle roll away increases the risk of a crash or injury.

Remedy: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 263.

BACK OVER PREVENTION:SOFTWARE Campaign 24V246000 · 2024-04-02 · Over-the-air fix

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

Remedy: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.