InsightArise CarsU.S. Owner Complaint Index
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2024 Hyundai Santa Fe problems, complaints & recalls

More Rising

NHTSA has received 175 owner complaints about the 2024 Hyundai Santa Fe, or 65.4 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.55, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #73 for fewest complaints per year. Against other Hyundai models its rate is 18% higher; against other Midsize SUVs it is 23% higher.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2024-04-08 and 2026-09-02. Median delay from incident to filing: 12 days.

175Complaints
65.4Complaints per year on the road
1.55Complaint index vs. all tracked vehicles
7Recalls
6.9%Share involving a crash or fire
94Last 12 months

Analysis

The previous model year (2023) drew 76.8 complaints per year, more than this one. The following model year (2025) drew 126.7 per year, more than this one. In its first two years on the road the 2024 model collected 100 complaints, 42% higher than the average vehicle of the same model year.

The most common problem area is Transmission / powertrain (21.7% of complaints), followed by Electrical (15.4%) and Interior & equipment (13.1%). Transmission / powertrain complaints are 1.9 times as common here as across all tracked vehicles. Within Transmission / powertrain reports, owners most often mention “transmission”, “oil immediately”, “system error”, “dct” and “accelerate”. 12 reports (6.9%) describe a crash or fire; owners mention 11 injuries and 0 deaths.

Half of the reported incidents happened within 18 months of the model year's start; the busiest period was the first year (35% of incidents). In the last 12 months 94 new complaints were filed, versus 57 in the 12 months before — the pace is rising.

NHTSA lists 7 safety recalls for this model year. 41% of the complaints fall in component areas that a recall addresses.

Complaint index

  • vs. all tracked vehicles1.55
  • vs. other Hyundai models1.18
  • vs. other 2024 models1.71
  • vs. other Midsize SUVs1.23
  • Complaints in first 2 years on the road · vs. same-year average (100)1.42
  • #73 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201849.2 per year1.17
  • 201928.7 per year0.68
  • 202030.9 per year0.73
  • 202132.6 per year0.77
  • 202255.8 per year1.33
  • 202376.8 per year1.83
  • 202465.4 per year1.55
  • 2025126.7 per year3.01

Hyundai Santa Fe problems, complaints & recalls by model year ›

What owners complain about

  • Transmission / powertrain38 · 21.7% · 1.87×
  • Electrical27 · 15.4% · 0.98×
  • Interior & equipment23 · 13.1% · 1.46×
  • Engine20 · 11.4% · 0.51×
  • Driver-assist systems19 · 10.9% · 1.9×
  • Body & structure13 · 7.4% · 0.81×
  • Brakes9 · 5.1% · 0.84×
  • Wheels, tires & suspension8 · 4.6% · 1.85×

vs. all vehicles: 1.00 = All-vehicle average

Transmission / powertrain · Common terms in reports

  • transmission23
  • oil immediately5
  • system error6
  • dct4
  • accelerate10
  • error check3

Electrical · Common terms in reports

  • camera11
  • digital6
  • forward attention4
  • attention warning4
  • speedometer5
  • check forward3

Interior & equipment · Common terms in reports

  • forward attention4
  • attention warning4
  • sunglasses3
  • eyes4
  • disable4
  • alerts4

Problem areas: Engine · Interior & equipment · Transmission / powertrain · Electrical · Body & structure · Brakes · Driver-assist systems · Airbags & seat belts · Fuel system · Wheels, tires & suspension

When complaints were filed

2024: 48 48 2024 2025: 52 52 2025 2026: 75 75 2026
  • Crashes reported: 12
  • Fires reported: 0
  • Injuries: 11
  • Deaths: 0

Vehicle age at incident

  • <1 yr35.4%
  • 1–2 yrs34.3%
  • 2–3 yrs30.3%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 18 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

Safety recalls (7)

SEAT BELTS:FRONT:ANCHORAGE Campaign 26V218000 · 2026-04-06

Summary: Hyundai Motor America (Hyundai) is recalling certain 2023-2025 Hyundai Ioniq 6, 2023-2026 Genesis G90, 2024-2026 Hyundai Santa Fe, and Hyundai Santa Fe Hybrid vehicles. The driver and passenger seat belt anchors may detach.

Risk: A detached seat belt anchor will not adequately restrain the seat occupant, increasing the risk of injury in a crash.

Remedy: Dealers will inspect and reinforce or replace the seat belt anchors, as necessary, free of charge. Owner notification letters were mailed beginning May 29, 2026. Owners may contact Hyundai customer service at 1-855-371-9460 and Genesis customer service at 844-340-9741. Hyundai's numbers for this recall are 298 and 032G. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov April 8, 2026.

BACK OVER PREVENTION:DISPLAY FUNCTION Campaign 25V808000 · 2025-11-21

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe and Santa Fe Hybrid vehicles. The rearview camera may not have been installed properly, which can damage the wiring harness and cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

Remedy: Dealers will replace the camera wiring harness, free of charge. Owner notification letters were mailed beginning January 15, 2026. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 288. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 22, 2025.

ELECTRICAL SYSTEM:STARTER ASSEMBLY Campaign 25V659000 · 2025-10-02

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024-2025 Santa Fe vehicles. The B+ positive terminal cover on the starter motor assembly may be improperly installed, which can cause an electrical short during a crash.

Risk: An electrical short increases the risk of a fire.

Remedy: Dealers will inspect and reinstall the starter motor terminal cover, as necessary, free of charge. Owner notification letters were mailed beginning October 22, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 285. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 4, 2025.

ELECTRICAL SYSTEM:WIRING:SWITCHES/KNOBS/BUTTONS Campaign 24V843000 · 2024-11-07

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe Hybrid vehicles. The overhead console rear sunshade switch knob may not be fully recessed, which can result in unintentional closing of the sunshade. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 118, "Power-Operated Window, Partition and Roof Panel Systems."

Risk: A sunshade that closes unexpectedly can increase the risk of injury.

Remedy: Dealers will replace the switch knobs, free of charge. Owner notification letters were mailed December 2, 2025. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 270.

AIR BAGS Campaign 24V561000 · 2024-07-26

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe and Santa Fe HEV vehicles. The main floor wiring harness may chafe against the passenger-side second-row bench seat assembly and become damaged, which can cause the air bags to deploy unintentionally or prevent the air bags from deploying in a crash.

Risk: An air bag that deploys unintentionally can increase the risk of an injury. An air bag that does not deploy as intended can increase the risk of injury in a crash.

Remedy: Dealers will inspect and repair, or replace the wiring harness as necessary, free of charge. Owner notification letters were mailed August 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 265.

POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE:SOFTWARE Campaign 24V529000 · 2024-07-12

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. A software error in the transmission control unit may result in a vehicle roll away when the vehicle is in PARK.

Risk: A vehicle roll away increases the risk of a crash or injury.

Remedy: Owners are advised to use the emergency parking brake after parking their vehicles. Hyundai will release an over-the-air (OTA) software update for the transmission control unit. In addition, dealers will inspect and replace the dual clutch transmission, as necessary. All repairs will be performed free of charge. Owner notification letters were mailed beginning August 26, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 263.

BACK OVER PREVENTION:SOFTWARE Campaign 24V246000 · 2024-04-02 · Over-the-air fix

Summary: Hyundai Motor America (Hyundai) is recalling certain 2024 Santa Fe vehicles. The rearview camera image may be obstructed by a trailer parking assist message. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: An obstructed rearview camera image reduces rearward visibility and increases the risk of a crash or injury.

Remedy: Hyundai will release an over-the-air (OTA) software update. Owner notification letters were mailed beginning May 31, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 258.

How to check whether your car has an open recall ›

Investigations

No NHTSA investigation covers the tracked model years.

Frequently asked questions

How many complaints were filed for the 2024 Hyundai Santa Fe?

175 complaints were filed with NHTSA for the 2024 Hyundai Santa Fe, or about 65.4 per year on the road.

What is the most common problem reported for the 2024 Hyundai Santa Fe?

The most common category is Transmission / powertrain, accounting for 21.7% of complaints.

Does the 2024 Hyundai Santa Fe have any recalls?

NHTSA lists 7 safety recall(s) for this model year.

Is the 2024 Hyundai Santa Fe still generating complaints?

In the last 12 months 94 new complaints were filed, versus 57 in the 12 months before — the pace is rising.

How does the 2024 Hyundai Santa Fe compare with similar vehicles?

NHTSA has received 175 owner complaints about the 2024 Hyundai Santa Fe, or 65.4 per year on the road — more complaints than typical for a vehicle of its age (complaint index 1.55, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #73 for fewest complaints per year. Against other Hyundai models its rate is 18% higher; against other Midsize SUVs it is 23% higher.