InsightArise CarsU.S. Owner Complaint Index
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2024 Honda Pilot problems, complaints & recalls

Typical Rising

NHTSA has received 109 owner complaints about the 2024 Honda Pilot, or 40.7 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 0.97, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #65 for fewest complaints per year. Against other Honda models its rate is 44% lower; against other Midsize SUVs it is 23% lower.

Counts are normalized by time on the road, not by sales volume: a popular model generates more reports than a rare one, and complaints are not verified individually. How we count

Complaints filed between 2023-10-13 and 2026-08-27. Median delay from incident to filing: 12 days.

109Complaints
40.7Complaints per year on the road
0.97Complaint index vs. all tracked vehicles
6Recalls
2.8%Share involving a crash or fire
47Last 12 months

Analysis

The previous model year (2023) drew 37.3 complaints per year, fewer than this one. The following model year (2025) drew 116.0 per year, more than this one. In its first two years on the road the 2024 model collected 76 complaints, 8% higher than the average vehicle of the same model year.

The most common problem area is Airbags & seat belts (22.0% of complaints), followed by Steering (13.8%) and Body & structure (10.1%). Airbags & seat belts complaints are 5.8 times as common here as across all tracked vehicles. Within Airbags & seat belts reports, owners most often mention “buckled”, “belt”, “seat”, “middle row” and “passenger”. 3 reports (2.8%) describe a crash or fire; owners mention 2 injuries and 0 deaths.

Half of the reported incidents happened within 17 months of the model year's start; the busiest period was the first year (42% of incidents). In the last 12 months 47 new complaints were filed, versus 36 in the 12 months before — the pace is rising.

NHTSA lists 6 safety recalls for this model year. 26% of the complaints fall in component areas that a recall addresses. 2 NHTSA defect investigations cover this model year; the most recent is “Inaccurate Rear Passenger Seat Belt Warning Status” (opened 2025-10-28, still open).

Complaint index

  • vs. all tracked vehicles0.97
  • vs. other Honda models0.56
  • vs. other 2024 models1.06
  • vs. other Midsize SUVs0.77
  • Complaints in first 2 years on the road · vs. same-year average (76)1.08
  • #65 of 89 · 2024Rankings ›

1.00 means the same rate as the comparison group. 2.00 means twice as many complaints per year on the road.

Other model years

  • 201850.4 per year1.2
  • 2019116.2 per year2.76
  • 202072.4 per year1.72
  • 202174.7 per year1.78
  • 202231.7 per year0.75
  • 202337.3 per year0.89
  • 202440.7 per year0.97
  • 2025116.0 per year2.76

Honda Pilot problems, complaints & recalls by model year ›

What owners complain about

  • Airbags & seat belts24 · 22.0% · 5.76×
  • Steering15 · 13.8% · 2.13×
  • Body & structure11 · 10.1% · 1.1×
  • Engine10 · 9.2% · 0.41×
  • Interior & equipment10 · 9.2% · 1.03×
  • Brakes9 · 8.3% · 1.37×
  • Transmission / powertrain8 · 7.3% · 0.63×
  • Electrical8 · 7.3% · 0.46×

vs. all vehicles: 1.00 = All-vehicle average

Airbags & seat belts · Common terms in reports

  • buckled13
  • belt16
  • seat18
  • middle row6
  • passenger14
  • chime6

Steering · Common terms in reports

  • steering14
  • clicking7
  • wheel12
  • rack7
  • turning6
  • warmed3

Body & structure · Common terms in reports

  • roof3
  • windshield4
  • glass3
  • inside3
  • damage3
  • right3

Problem areas: Engine · Electrical · Driver-assist systems · Fuel system · Interior & equipment · Transmission / powertrain · Body & structure · Airbags & seat belts · Brakes · Steering · Wheels, tires & suspension

When complaints were filed

2023: 4 4 2023 2024: 32 32 2024 2025: 40 40 2025 2026: 33 33 2026
  • Crashes reported: 2
  • Fires reported: 1
  • Injuries: 2
  • Deaths: 0

Vehicle age at incident

  • <1 yr42.2%
  • 1–2 yrs33.9%
  • 2–3 yrs23.9%
  • 3–5 yrs0.0%
  • 5+ yrs0.0%

Median age at incident: 17 months

What owners report

Excerpts from complaints filed with NHTSA, trimmed for length. The ODI number is NHTSA's record identifier.

Segment peers · 2024 · Midsize SUVs

ModelsComplaintsComplaints per year on the roadComplaint index
2024 Dodge Durango134.90.12
2024 Honda Passport166.00.14
2024 Ford Explorer197.10.17
2024 Toyota Highlander4215.70.37
2024 Ford Edge4215.70.37
2024 Kia Sorento4617.20.41
2024 Nissan Pathfinder7528.00.67
2024 Subaru Outback9134.00.81
2024 Honda Pilot10940.70.97
2024 Chevrolet Traverse13249.31.17
2024 Hyundai Santa Fe17565.41.55
2024 Kia Telluride21580.41.91
2024 Jeep Grand Cherokee303113.32.69
2024 Hyundai Palisade382142.83.39

Safety recalls (6)

SEATS:CRITICAL FASTENERS Campaign 26V054000 · 2026-01-29

Summary: Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed March 10, 2026. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are ONC, KND, BNE and ZNF. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning February 5, 2026. This recall expands previous NHTSA recall number 24V859.

SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Campaign 25V391000 · 2025-06-12

Summary: Honda (American Honda Motor Co.) is recalling certain 2021-2025 Acura TLX, 2023-2025 Acura MDX, and 2023-2025 Honda Pilot vehicles. The brake pedal pivot pin was not secured properly, which can cause the pedal to shift out of position. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard numbers 108, "Lamps, Reflective Devices, and Associated Equipment" and 135, "Light Vehicle Brake Systems."

Risk: A brake pedal that shifts out of position can prevent the driver from applying the brakes as intended, increasing the risk of a crash or injury.

Remedy: Dealers will inspect and replace the brake pedal assembly as necessary, free of charge. Owner notification letters were mailed July 29, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are FLX and XLY.

FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM Campaign 25V031000 · 2025-01-23

Summary: Honda (American Honda Motor Co.) is recalling certain 2022-2025 Acura MDX Type-S, 2023-2025 Honda Pilot, and 2021-2025 Acura TLX Type-S vehicles. A software error in the fuel injection electronic control unit (FI-ECU) may cause an engine stall or a loss of power.

Risk: An engine stall or loss of power can increase the risk of a crash or injury.

Remedy: Dealers will reprogram the FI-ECU software, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Honda's customer service at 1-888-234-2138. Honda's numbers for this recall are EL1 and AL0.

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Campaign 24V900000 · 2024-11-27

Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

Remedy: Dealers will inspect and repair the fuel filler neck tube and pipe as necessary, free of charge. Owner notification letters were mailed January 7, 2025. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is OKM.

SEATS:CRITICAL FASTENERS Campaign 24V859000 · 2024-11-14

Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."

Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.

Remedy: Dealers will replace the driver's seat cushion frame, free of charge. Owner notification letters were mailed January 6, 2025. Owners may contact Honda customer service at 1-888-234-2138.

STEERING:RACK AND PINION:RACK Campaign 23V735000 · 2023-11-02

Summary: Honda (American Honda Motor Co.) is recalling certain 2023-2024 Pilot vehicles. Due to a manufacturing error, the gear box assembly may contain a loose ball bearing, which can result in a loss of steering control or steering lock-up.

Risk: A loss of steering control or steering lock-up can increase the risk of a crash.

Remedy: Dealers will replace the electric power steering rack, free of charge. Owner notification letters were mailed December 18, 2023. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is FFX.

How to check whether your car has an open recall ›

Investigations

Frequently asked questions

How many complaints were filed for the 2024 Honda Pilot?

109 complaints were filed with NHTSA for the 2024 Honda Pilot, or about 40.7 per year on the road.

What is the most common problem reported for the 2024 Honda Pilot?

The most common category is Airbags & seat belts, accounting for 22.0% of complaints.

Does the 2024 Honda Pilot have any recalls?

NHTSA lists 6 safety recall(s) for this model year. 2 NHTSA defect investigations cover this model year; the most recent is “Inaccurate Rear Passenger Seat Belt Warning Status” (opened 2025-10-28, still open).

Is the 2024 Honda Pilot still generating complaints?

In the last 12 months 47 new complaints were filed, versus 36 in the 12 months before — the pace is rising.

How does the 2024 Honda Pilot compare with similar vehicles?

NHTSA has received 109 owner complaints about the 2024 Honda Pilot, or 40.7 per year on the road — a typical number of complaints for a vehicle of its age (complaint index 0.97, where 1.00 is the average of all tracked vehicles). Among the 89 model-year 2024 vehicles we track, it ranks #65 for fewest complaints per year. Against other Honda models its rate is 44% lower; against other Midsize SUVs it is 23% lower.