分析
后一年款(2019)每年 28.7 条,比这一年款少。2018 款上路前两年累计 56 条投诉,比同年款车的平均低 37%。
最常见的问题类别是发动机(占投诉 60.7%),其次是刹车(13.6%)与内饰与配置(7.0%)。发动机类投诉在这里的比例是全部跟踪车型的 2.7 倍。在发动机类投诉里,车主最常提到 “oil”、“engine”、“sport”、“consumption”与“consuming”。有 25 条投诉(5.9%)提到碰撞或起火;车主报告 13 人受伤、0 人死亡。
一半的事故发生在年款起算 63 个月内;最集中的时期是五年以后(占 54%)。近 12 个月新增 64 条投诉,前 12 个月是 74 条,速度大致平稳。
NHTSA 列出该年款 5 项安全召回,其中 2 项带有勿驾驶或停户外警告。 有 19% 的投诉落在召回已处理的部件范围。有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Hyundai and Kia ABS Module Fires”(2023-11-17 开启,仍在进行中)。
安全召回 (5)
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 22V810000 · 2022-10-27
⚠ 停在户外/勿驾驶警告
摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire while parked or driving.
风险: An engine compartment fire while parked or driving can increase the risk of injury.
处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, free of charge. Owner notification letters were mailed November 16, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 237. This recall is an expansion of recall 22V-056.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 案号 22V056000 · 2022-02-03
⚠ 停在户外/勿驾驶警告
摘要: Hyundai Motor America (Hyundai) is recalling certain 2016-2018 Santa Fe, 2017-2018 Santa Fe Sport, 2019 Santa Fe XL, and 2014-2015 Tucson vehicles. The Anti-Lock Brake System (ABS) module could malfunction and cause an electrical short, which could result in an engine compartment fire.
风险: An engine compartment fire while parked or driving can increase the risk of injury.
处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will replace the ABS multi-fuse, as necessary, free of charge. Owner notification letters were mailed May 31, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 218.
STEERING: STEERING WHEEL/HANDLE BAR 案号 18V118000 · 2018-02-17
摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Hyundai Santa Fe and Santa Fe Sport vehicles. The steering wheel assembly may break, possibly resulting in the steering wheel separating from the steering column while driving.
风险: A steering wheel separation while driving can cause a loss of vehicle control and increase the risk of a crash.
处置: Hyundai will notify owners, and dealers will check the production lot number of the steering wheel assembly, replacing it as necessary, free of charge. The recall began on March 26, 2018. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 173.
AIR BAGS:SIDE/WINDOW 案号 17V801000 · 2017-12-13
摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
风险: If the component detaches during deployment, the curtain air bag may not inflate properly during a crash, increasing the risk of injury. Additionally, if the detached component were to enter the vehicle occupant compartment, there could be an increased risk of occupant injury.
处置: Hyundai will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall is expected to begin February 9, 2018. Owners may contact Hyundai customer service at 1-855-671-3059. Hyundai's number for this recall is 171.
SUSPENSION:FRONT:SPRINGS:COIL SPRINGS 案号 17V577000 · 2017-09-20
摘要: Hyundai Motor America (Hyundai) is recalling certain 2018 Santa Fe Sport vehicles. The front coil springs may have been improperly manufactured and, as a result, may fracture under certain loads while driving.
风险: If the coil spring fractures, it can puncture the tire, causing a loss of vehicle control and increasing the risk of a crash.
处置: All of the affected vehicles are currently unsold on dealer lots. Dealers will replace both front coil springs, free of charge prior to the vehicle's sale. The recall began November 6, 2017. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 167.
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常见问题
2018 款 Hyundai Santa Fe 有多少投诉?
NHTSA 收到 2018 款 Hyundai Santa Fe 共 427 条投诉,约每车龄年 49.2 条。
2018 款 Hyundai Santa Fe 最常见的问题是什么?
最常见的类别是发动机,占投诉的 60.7%。
2018 款 Hyundai Santa Fe 有召回吗?
NHTSA 列出该年款 5 项安全召回。 有 2 项 NHTSA 缺陷调查涵盖该年款,最近一项是“Hyundai and Kia ABS Module Fires”(2023-11-17 开启,仍在进行中)。
2018 款 Hyundai Santa Fe 现在还有人在投诉吗?
近 12 个月新增 64 条投诉,前 12 个月是 74 条,速度大致平稳。
2018 款 Hyundai Santa Fe 跟同类车比起来如何?
NHTSA 收到 2018 款 Hyundai Santa Fe 的车主投诉共 427 条,折合每车龄年 49.2 条,以同车龄的车来说投诉数属一般水平(投诉指数 1.17;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 50 名。与 Hyundai 其他车型相比,它的投诉率低 11%;与其他中型 SUV相比则低 7%。