InsightArise Cars美国车主投诉指数
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2018 款 Ford Edge 问题、投诉与召回

多很多 平稳

NHTSA 收到 2018 款 Ford Edge 的车主投诉共 800 条,折合每车龄年 92.2 条,以同车龄的车来说投诉比一般车多很多(投诉指数 2.19;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 62 名。与 Ford 其他车型相比,它的投诉率高 69%;与其他中型 SUV相比则高 74%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2018-02-16 与 2026-09-02 之间。 事故发生到提交投诉的中位延迟:17 天。

800投诉
92.2每车龄年投诉数
2.19投诉指数 对比全部跟踪车型
7召回
2.4%涉及碰撞或起火的比例
132近 12 个月

分析

后一年款(2019)每年 98.0 条,比这一年款多。2018 款上路前两年累计 40 条投诉,比同年款车的平均低 55%。

最常见的问题类别是发动机(占投诉 70.4%),其次是电气(5.9%)与变速箱/动力系统(5.5%)。发动机类投诉在这里的比例是全部跟踪车型的 3.2 倍。在发动机类投诉里,车主最常提到 “coolant”、“engine”、“cylinder”、“intrusion”与“check”。有 19 条投诉(2.4%)提到碰撞或起火;车主报告 24 人受伤、0 人死亡。

一半的事故发生在年款起算 75 个月内;最集中的时期是五年以后(占 75%)。近 12 个月新增 132 条投诉,前 12 个月是 185 条,速度大致平稳。

NHTSA 列出该年款 7 项安全召回。 有 19% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型2.19
  • 对比 Ford 其他车型1.69
  • 对比其他 2018 年款1.88
  • 对比其他中型 SUV1.74
  • 上路前两年的投诉数 · 对比同年款平均 (40)0.45
  • 第 62 名/共 73 · 2018排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201892.2 每年2.19
  • 201998.0 每年2.33
  • 202046.7 每年1.11
  • 202118.9 每年0.45
  • 202227.6 每年0.66
  • 20236.0 每年0.14
  • 202415.7 每年0.37

Ford Edge 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机563 · 70.4% · 3.17×
  • 电气47 · 5.9% · 0.37×
  • 变速箱/动力系统44 · 5.5% · 0.47×
  • 车身与结构36 · 4.5% · 0.49×
  • 内饰与配置23 · 2.9% · 0.32×
  • 刹车22 · 2.8% · 0.46×
  • 安全气囊与安全带18 · 2.2% · 0.58×
  • 轮胎、轮毂与悬挂14 · 1.8% · 0.72×

对比全部车型: 1.00 = 全部车型平均

发动机 · 投诉中常见的词

  • coolant470
  • engine521
  • cylinder224
  • intrusion180
  • check308
  • light364

电气 · 投诉中常见的词

  • prevention19
  • rearview11
  • received19
  • camera15
  • amount recall14
  • exceeded reasonable14

变速箱/动力系统 · 投诉中常见的词

  • torque14
  • converter13
  • transmission19
  • power train9
  • clutch6
  • flexplate3

问题分类: 发动机 · 变速箱/动力系统 · 电气 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 轮胎、轮毂与悬挂 · 刹车

投诉提交的年份

2018: 15 15 2018 2019: 25 25 2019 2020: 25 25 2020 2021: 43 43 2021 2022: 67 67 2022 2023: 149 149 2023 2024: 228 228 2024 2025: 153 153 2025 2026: 95 95 2026
  • 报告碰撞: 17
  • 报告起火: 3
  • 受伤: 24
  • 死亡: 0

事故发生时的车龄

  • 1 年内3.1%
  • 1–2 年3.6%
  • 2–3 年3.1%
  • 3–5 年14.8%
  • 5 年以上75.4%

事故车龄中位数: 75 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2018 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2018 Nissan Pathfinder778.90.21
2018 Dodge Durango22926.40.63
2018 Kia Sorento25229.10.69
2018 Toyota Highlander26931.00.74
2018 Hyundai Santa Fe42749.21.17
2018 Honda Pilot43750.41.2
2018 Chevrolet Traverse45752.71.25
2018 Ford Explorer72683.71.99
2018 Ford Edge80092.22.19
2018 Subaru Outback80793.02.21
2018 Jeep Grand Cherokee85398.32.34

安全召回 (7)

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 25V572000 · 2025-09-04

摘要: Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.

风险: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

处置: Dealers will inspect and replace the rearview camera as necessary, free of charge. Owner notification letters were mailed January 13, 2026. Ford owners will receive letters in phases, beginning January 2026 and June 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S89. This recall expands previous NHTSA recall number 25V270. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning September 8, 2025.

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS 案号 25V544000 · 2025-08-22

摘要: Ford Motor Company (Ford) is recalling certain 2016-2018 Lincoln MKX and 2015-2018 Edge vehicles. The rear brake jounce hose may rupture and leak brake fluid.

风险: A brake fluid leak can extend the distance required to stop the vehicle, increasing the risk of a crash.

处置: Dealers will inspect and replace the brake jounce hoses and adjust brake jounce hoses with no damage present, free of charge. Interim owner letters notifying owners of the safety risk were mailed September 8, 2025. Additional letters will be sent once the remedy is available, anticipated August 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S87.

POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL) 案号 22V413000 · 2022-06-10

摘要: Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

风险: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

处置: Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

SERVICE BRAKES 案号 20V469000 · 2020-08-10

摘要: Ford Motor Company (Ford) is recalling certain 2015-2018 Ford Edge and 2016-2018 Lincoln MKX vehicles. The front brake hoses may rupture prematurely.

风险: A ruptured front brake hose will cause a brake fluid leak, lengthening the distance needed to stop the vehicle, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will replace the front brake hoses with the new hoses that have a revised braid material, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S42.

LATCHES/LOCKS/LINKAGES:DOORS:LATCH 案号 18V612000 · 2018-09-11

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge and Lincoln MKX vehicles. These vehicles may have door striker bolts that are shorter than intended. Vehicles with shorter door striker bolts fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 206, "Door Locks and Door Retention Components" potentially resulting in the doors opening in the event of a crash.

风险: If the doors open in the event of a crash, there is an increased risk of injury.

处置: Ford will notify owners, and dealers will replace the door striker bolts, free of charge. The recall began October 18, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18C06.

ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR 案号 18V548000 · 2018-08-20

摘要: Ford Motor Company (Ford) is recalling certain 2018 Ford Edge, Lincoln MKX, 2019 Ford Flex, and Lincoln MKT vehicles. The power supply cables at the starter and the alternator may not have been properly secured, possibly resulting in an electrical arc.

风险: An electrical arc can increase the risk of a fire.

处置: Ford will notify owners, and dealers will inspect the alternator and starter motor power supply cables to verify that they are properly secured, correcting them as necessary, free of charge. The recall began September 26, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S25.

POWER TRAIN:AUTOMATIC TRANSMISSION:TORQUE CONVERTER 案号 18V390000 · 2018-06-11

摘要: Ford Motor Company (Ford) is recalling certain 2017-2018 Ford Edge and 2017 Lincoln MKZ vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.

风险: If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.

处置: Ford will notify owners, and dealers will replace the torque converters, free of charge. The recall began on July 5, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16 (S2). Note: This recall is an expansion of recall 17V-427.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2018 款 Ford Edge 有多少投诉?

NHTSA 收到 2018 款 Ford Edge 共 800 条投诉,约每车龄年 92.2 条。

2018 款 Ford Edge 最常见的问题是什么?

最常见的类别是发动机,占投诉的 70.4%。

2018 款 Ford Edge 有召回吗?

NHTSA 列出该年款 7 项安全召回。

2018 款 Ford Edge 现在还有人在投诉吗?

近 12 个月新增 132 条投诉,前 12 个月是 185 条,速度大致平稳。

2018 款 Ford Edge 跟同类车比起来如何?

NHTSA 收到 2018 款 Ford Edge 的车主投诉共 800 条,折合每车龄年 92.2 条,以同车龄的车来说投诉比一般车多很多(投诉指数 2.19;1.00 为全部跟踪车型的平均)。在我们跟踪的 73 款 2018 款车中,它的每年投诉数由少到多排第 62 名。与 Ford 其他车型相比,它的投诉率高 69%;与其他中型 SUV相比则高 74%。