InsightArise Cars美国车主投诉指数
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2023 款 Ford Edge 问题、投诉与召回

少很多 近期投诉太少,无法判断

NHTSA 收到 2023 款 Ford Edge 的车主投诉共 22 条,折合每车龄年 6.0 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.14;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 14 名。与 Ford 其他车型相比,它的投诉率低 89%;与其他中型 SUV相比则低 89%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

数据有限:投诉不到 30 条,占比与指数不稳定。

投诉提交日期介于 2023-07-05 与 2026-08-28 之间。 事故发生到提交投诉的中位延迟:8 天。

22投诉
6.0每车龄年投诉数
0.14投诉指数 对比全部跟踪车型
4召回
4.5%涉及碰撞或起火的比例
10近 12 个月

分析

前一年款(2022)每年 27.6 条,比这一年款多。后一年款(2024)每年 15.7 条,比这一年款多。2023 款上路前两年累计 9 条投诉,比同年款车的平均低 89%。

最常见的问题类别是电气(占投诉 27.3%),其次是变速箱/动力系统(22.7%)与车身与结构(13.6%)。电气类投诉在这里的比例是全部跟踪车型的 1.7 倍。有 1 条投诉(4.5%)提到碰撞或起火;车主报告 1 人受伤、0 人死亡。

一半的事故发生在年款起算 31 个月内;最集中的时期是第三到第五年(占 41%)。近 12 个月新增 10 条投诉。

NHTSA 列出该年款 4 项安全召回。 有 32% 的投诉落在召回已处理的部件范围。

投诉指数

  • 对比全部跟踪车型0.14
  • 对比 Ford 其他车型0.11
  • 对比其他 2023 年款0.14
  • 对比其他中型 SUV0.11
  • 上路前两年的投诉数 · 对比同年款平均 (9)0.11
  • 第 14 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

  • 201892.2 每年2.19
  • 201998.0 每年2.33
  • 202046.7 每年1.11
  • 202118.9 每年0.45
  • 202227.6 每年0.66
  • 20236.0 每年0.14
  • 202415.7 每年0.37

Ford Edge 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 电气6 · 27.3% · 1.73×
  • 变速箱/动力系统5 · 22.7% · 1.95×
  • 车身与结构3 · 13.6% · 1.48×
  • 发动机2 · 9.1% · 0.41×
  • 刹车2 · 9.1% · 1.5×
  • 燃油系统2 · 9.1% · 2.11×
  • 灯光1 · 4.5% · 2.88×
  • 内饰与配置1 · 4.5% · 0.5×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 变速箱/动力系统 · 电气 · 内饰与配置 · 车身与结构 · 安全气囊与安全带 · 轮胎、轮毂与悬挂 · 刹车

投诉提交的年份

2023: 3 3 2023 2024: 6 6 2024 2025: 4 4 2025 2026: 9 9 2026
  • 报告碰撞: 1
  • 报告起火: 0
  • 受伤: 1
  • 死亡: 0

事故发生时的车龄

  • 1 年内27.3%
  • 1–2 年13.6%
  • 2–3 年18.2%
  • 3–5 年40.9%
  • 5 年以上0.0%

事故车龄中位数: 31 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Ford Edge226.00.14
2023 Dodge Durango359.50.23
2023 Honda Passport3710.10.24
2023 Chevrolet Traverse8623.40.56
2023 Subaru Outback8924.20.58
2023 Nissan Pathfinder10328.00.67
2023 Ford Explorer10729.10.69
2023 Honda Pilot13737.30.89
2023 Kia Sorento15642.51.01
2023 Toyota Highlander18550.41.2
2023 Kia Telluride20455.51.32
2023 Hyundai Santa Fe28276.81.83
2023 Hyundai Palisade396107.82.56
2023 Jeep Grand Cherokee562153.03.64

安全召回 (4)

BACK OVER PREVENTION:SOFTWARE 案号 26V124000 · 2026-03-03

摘要: Ford Motor Company (Ford) is recalling certain 2021-2026 Ford Bronco and 2021-2024 Ford Edge vehicles. The Accessory Protocol Interface Module (APIM) may overheat and shutdown, which can prevent the rearview camera image from displaying as intended.

风险: A rearview camera that fails to display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

处置: The APIM software will be updated by a dealer, or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed April 13, 2026. Owners may contact Ford Customer Service at 1-866-436-7332. Ford's number for this recall is 26S09. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on March 5, 2026.

BACK OVER PREVENTION:SOFTWARE 案号 25V315000 · 2025-05-09

摘要: Ford Motor Company (Ford) is recalling certain 2021-2024 Bronco, F-150, 2021-2024 Edge, 2022-2025 Escape, F-250, F-350, F-450, F-550, F-600, 2022-2024 Expedition, 2022-2025 Transit, 2021-2023 Mach-E, 2024 Ranger, Mustang, 2021-2023 Lincoln Nautilus, 2022-2024 Navigator, and 2023-2024 Corsair vehicles. A software error may cause the rearview camera image to delay, freeze, or not display when the vehicle is in reverse.

风险: A frozen or missing rearview camera image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

处置: The accessory protocol interface module (APIM) software will be updated by a dealer or through an over-the-air update, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on June 26, 2025. Additional letters will be mailed once the final remedy is available on each phase. Owner notification letters were sent on October 8, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S49.

EXTERIOR LIGHTING:HEADLIGHTS 案号 23V596000 · 2023-08-25

摘要: Ford Motor Company (Ford) is recalling certain 2023 Edge vehicles. The front right headlight may be too bright or aimed incorrectly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

风险: A headlight that is too bright or aimed incorrectly may cause a glare to other road users, increasing the risk of a crash.

处置: Dealers will inspect and replace the right headlight assembly as necessary, free of charge. Owner notification letters were mailed October 9, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C26.

CHILD SEAT:VEHICLE TETHER ANCHOR 案号 23V198000 · 2023-03-24

摘要: Ford Motor Company (Ford) is recalling certain 2023 Edge and Lincoln Nautilus vehicles. The child seat tether wire welds on the second-row left-side seat back frame may be insufficient, which can reduce the seat's ability to properly restrain a child during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

风险: A child that is not properly restrained during a crash can have an increased risk of injury.

处置: Dealers will replace the left-side second-row seat back frame, free of charge. Owner notification letters were mailed May 11, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23C09.

怎么查你的车有没有未完成的召回 ›

缺陷调查

跟踪的年款没有 NHTSA 调查。

常见问题

2023 款 Ford Edge 有多少投诉?

NHTSA 收到 2023 款 Ford Edge 共 22 条投诉,约每车龄年 6.0 条。

2023 款 Ford Edge 最常见的问题是什么?

最常见的类别是电气,占投诉的 27.3%。

2023 款 Ford Edge 有召回吗?

NHTSA 列出该年款 4 项安全召回。

2023 款 Ford Edge 现在还有人在投诉吗?

近 12 个月新增 10 条投诉。

2023 款 Ford Edge 跟同类车比起来如何?

NHTSA 收到 2023 款 Ford Edge 的车主投诉共 22 条,折合每车龄年 6.0 条,以同车龄的车来说投诉比一般车少很多(投诉指数 0.14;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 14 名。与 Ford 其他车型相比,它的投诉率低 89%;与其他中型 SUV相比则低 89%。