分析
前一年款(2022)每年 68.3 条,比这一年款多。后一年款(2024)每年 80.4 条,比这一年款多。2023 款上路前两年累计 110 条投诉,比同年款车的平均高 32%。
最常见的问题类别是车身与结构(占投诉 23.0%),其次是电气(19.6%)与内饰与配置(18.6%)。车身与结构类投诉在这里的比例是全部跟踪车型的 2.5 倍。在车身与结构类投诉里,车主最常提到 “windshield”、“crack”、“glass”、“spread”与“rock”。有 7 条投诉(3.4%)提到碰撞或起火;车主报告 3 人受伤、0 人死亡。
一半的事故发生在年款起算 16 个月内;最集中的时期是第一年(占 36%)。近 12 个月新增 68 条投诉,前 12 个月是 32 条,投诉速度在升温。
NHTSA 列出该年款 6 项安全召回,其中 2 项带有勿驾驶或停户外警告。 有 58% 的投诉落在召回已处理的部件范围。
安全召回 (6)
SEATS:FRONT ASSEMBLY:POWER ADJUST 案号 26V430000 · 2026-07-02
⚠ 停在户外/勿驾驶警告
摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob or an improper recall 24V407 repair, which can result in a fire while parked or driving.
风险: A fire increases the risk of injury.
处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install an electronic fuse assembly, free of charge. Owner notification letters are expected to be mailed August 13, 2026. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC374. This recall replaces NHTSA recall number 24V407. Vehicles already repaired under the previous recall will need to have the new remedy completed. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov beginning July 17, 2026.
STRUCTURE:EXTERIOR TRIM 案号 25V494000 · 2025-07-28
摘要: Kia America, Inc. (Kia) is recalling certain 2023-2025 Telluride vehicles. The door belt molding trim can delaminate and detach from the vehicle.
风险: A detached trim piece can become a road hazard for other vehicles, increasing the risk of a crash.
处置: Dealers will inspect and replace the belt molding trim assemblies as necessary, free of charge. Owner notification letters were mailed November 19, 2025. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC347.
SEATS:FRONT ASSEMBLY:POWER ADJUST 案号 24V407000 · 2024-06-05
⚠ 停在户外/勿驾驶警告
摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The front power seat motor may overheat due to a stuck power seat slide knob, which can result in a fire while parked or driving.
风险: A fire increases the risk of injury.
处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will install a bracket for the power seat switch back covers and replace the seat slide knobs, free of charge. Owner notification letters were mailed July 30, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC316.
POWER TRAIN:DRIVELINE:DRIVESHAFT 案号 24V214000 · 2024-03-20
摘要: Kia America, Inc. (Kia) is recalling certain 2020-2024 Telluride vehicles. The intermediate shaft and right front driveshaft may not be fully engaged, which can result in vehicle roll away while in PARK.
风险: A vehicle roll away increases the risk of a crash or injury.
处置: Owners are advised to manually engage the emergency parking brake prior to exiting the vehicle until the recall remedy is performed. Dealers will update the electronic parking brake software and replace any damaged intermediate shafts as necessary, free of charge. Owner notification letters were mailed May 15, 2024. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC303.
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL 案号 23V298000 · 2023-04-26
摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sportage, Sportage Hybrid, Sportage Plug-in Hybrid, Niro Hybrid, Niro Plug-in Hybrid, Soul, and Telluride vehicles equipped with a digital instrument cluster containing a 4.2" LCD screen. The instrument cluster may fail to display any information when the vehicle is started. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Control and Displays," and 138, "Tire Pressure Monitoring Systems."
风险: A blank instrument cluster display will not show critical information, such as tire pressure, warning messages, and warning lights, increasing the risk of a crash.
处置: Dealers will update the instrument cluster software, free of charge. Owner notification letters were mailed May 26, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC270.
AIR BAGS:SIDE/WINDOW 案号 23V035000 · 2023-01-29
摘要: Kia America, Inc. (Kia) is recalling certain 2023 Telluride vehicles. Due to a manufacturing error, the wire harnesses for the second row seat side air bags may become damaged, causing them not to deploy in the event of a crash.
风险: Air bags that do not deploy as intended can increase the risk of injury in a crash.
处置: Dealers will inspect and replace, or secure the air bag wire harnesses, as necessary, free of charge. Owner notification letters were mailed February 28, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC262.
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