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2023 款 Kia Sorento 问题、投诉与召回

一般 升温

NHTSA 收到 2023 款 Kia Sorento 的车主投诉共 162 条,折合每车龄年 42.8 条,投诉数属一般水平(投诉指数 1.06;1.00 为全部跟踪车型的平均)。在我们跟踪的 92 款 2023 款车中,它的每年投诉数由少到多排第 62 名。与 Kia 其他车型相比,它的投诉率高 23%;与其他中型 SUV相比则低 18%。

数字只按上路时间标准化,没有除以销量:热销车型的投诉自然比冷门车型多,而且每条投诉未经逐一核实。 计算方式

投诉提交日期介于 2022-11-17 与 2026-10-09 之间。 事故发生到提交投诉的中位延迟:16 天。

162投诉
42.8每车龄年投诉数
1.06投诉指数 对比全部跟踪车型
4召回 · ⚠ 1
3.7%涉及碰撞或起火的比例
61近 12 个月

分析

前一年款(2022)每年 47.2 条,比这一年款多。后一年款(2024)每年 17.9 条,比这一年款少。2023 款上路前两年累计 79 条投诉,比同年款车的平均低 5%。

最常见的问题类别是发动机(占投诉 29.6%),其次是电气(16.7%)与未指明或其他(14.2%)。有 6 条投诉(3.7%)提到碰撞或起火;车主报告 7 人受伤、0 人死亡。

一半的事故发生在年款起算 22 个月内;最集中的时期是第二年(占 27%)。近 12 个月新增 61 条投诉,前 12 个月是 31 条,增加 97%。

NHTSA 列出该年款 4 项安全召回,其中 1 项带有勿驾驶或停户外警告。

投诉指数

  • 对比全部跟踪车型1.06
  • 对比 Kia 其他车型1.23
  • 对比其他 2023 年款1.01
  • 对比其他中型 SUV0.82
  • 上路前两年的投诉数 · 对比同年款平均 (79)0.95
  • 第 62 名/共 92 · 2023排行 ›

1.00 表示与比较组相同;2.00 表示每车龄年的投诉数是比较组的两倍。

其他年款

Kia Sorento 各年款问题、投诉与召回 ›

车主在抱怨什么

  • 发动机48 · 29.6% · 1.33×
  • 电气27 · 16.7% · 1.06×
  • 未指明或其他23 · 14.2% · 1.58×
  • 变速箱/动力系统16 · 9.9% · 0.85×
  • 车身与结构15 · 9.3% · 1.02×
  • 驾驶辅助系统8 · 4.9% · 0.86×
  • 刹车7 · 4.3% · 0.71×
  • 转向7 · 4.3% · 0.67×

对比全部车型: 1.00 = 全部车型平均

问题分类: 发动机 · 电气 · 未指明或其他 · 变速箱/动力系统 · 车身与结构 · 转向 · 刹车 · 灯光

投诉提交的年份

2022: 2 2 2022 2023: 30 30 2023 2024: 47 47 2024 2025: 33 33 2025 2026: 50 50 2026
  • 报告碰撞: 4
  • 报告起火: 2
  • 受伤: 7
  • 死亡: 0

事故发生时的车龄

  • 1 年内25.3%
  • 1–2 年27.2%
  • 2–3 年22.8%
  • 3–5 年24.7%
  • 5 年以上尚未到

事故车龄中位数: 22 个月

车主怎么说

节选自向 NHTSA 提交的投诉原文(英文),为了长度有截短。ODI 编号是 NHTSA 的记录编号。

同级别对手 · 2023 · 中型 SUV

车型投诉每车龄年投诉数投诉指数
2023 Ford Edge236.10.15
2023 Dodge Durango3810.00.25
2023 Honda Passport4010.60.26
2023 Subaru Outback8923.50.58
2023 Chevrolet Traverse9224.30.6
2023 Nissan Pathfinder10427.40.68
2023 Ford Explorer11229.60.73
2023 Honda Pilot14638.50.95
2023 Kia Sorento16242.81.06
2023 Toyota Highlander19551.51.28
2023 Kia Telluride20754.61.35
2023 Hyundai Santa Fe29076.51.9
2023 Hyundai Palisade404106.62.64
2023 Jeep Grand Cherokee586154.73.83

安全召回 (4)

ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 案号 25V649000 · 2025-09-25

摘要: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.

风险: A fire increases the risk of injury.

处置: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 23V610000 · 2023-08-31

摘要: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

风险: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.

处置: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.

EQUIPMENT:OTHER:LABELS 案号 23V579000 · 2023-08-15

摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

风险: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.

处置: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.

TRAILER HITCHES 案号 22V703000 · 2022-09-19

⚠ 停在户外/勿驾驶警告

摘要: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

风险: A fire while parked or driving can increase the risk of injury.

处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.

怎么查你的车有没有未完成的召回 ›

调查

跟踪的年款没有 NHTSA 调查。