分析
前一年款（2022）每年 46.9 条，比这一年款多。后一年款（2024）每年 17.2 条，比这一年款少。2023 款上路前两年累计 79 条投诉，比同年款车的平均低 5%。
最常见的问题类别是发动机（占投诉 28.8%），其次是电气（17.3%）与内饰与配置（14.1%）。在发动机类投诉里，车主最常提到 “engine”、“accelerate”、“hybrid”、“pull”与“lights dash”。有 6 条投诉（3.8%）提到碰撞或起火；车主报告 7 人受伤、0 人死亡。
一半的事故发生在年款起算 22 个月内；最集中的时期是第二年（占 28%）。近 12 个月新增 59 条投诉，前 12 个月是 31 条，投诉速度在升温。
NHTSA 列出该年款 4 项安全召回，其中 1 项带有勿驾驶或停户外警告。 有 33% 的投诉落在召回已处理的部件范围。
安全召回 (4)
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 案号 25V649000 · 2025-09-25
摘要: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
风险: A fire increases the risk of injury.
处置: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 案号 23V610000 · 2023-08-31
摘要: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
风险: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
处置: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
EQUIPMENT:OTHER:LABELS 案号 23V579000 · 2023-08-15
摘要: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
风险: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
处置: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
TRAILER HITCHES 案号 22V703000 · 2022-09-19
⚠ 停在户外／勿驾驶警告
摘要: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
风险: A fire while parked or driving can increase the risk of injury.
处置: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
怎么查你的车有没有未完成的召回 ›