NHTSA에 접수된 2023년식 Kia Sorento 차주 불만은 162건으로, 차령 1년당 42.8건이며, 불만이 평균적인 수준(불만 지수 1.06, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2023년식 92개 차종 가운데 연간 불만이 적은 순으로 62위입니다. Kia의 다른 차종과 비교하면 불만률이 23% 높음, 다른 중형 SUV과 비교하면 18% 낮음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
불만 접수일은 2022-11-17부터 2026-10-09까지입니다. 사고 발생부터 접수까지 중앙값: 16일.
162불만
42.8차령 1년당 불만 수
1.06불만 지수 추적 중인 전체 차종 대비
4리콜 · ⚠ 1
3.7%충돌·화재 포함 비율
61최근 12개월
분석
이전 연식(2022)은 연간 47.2건으로 이 연식보다 많습니다. 다음 연식(2024)은 연간 17.9건으로 이 연식보다 적습니다. 2023년식은 출시 후 2년 동안 불만 79건을 기록해 같은 연식 평균 차량보다 5% 낮음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 29.6%)이며, 그다음은 전기계통(16.7%), 미상·기타(14.2%)입니다. 6건(3.7%)은 충돌 또는 화재를 동반했으며 부상 7건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 22개월 이내에 발생했고, 가장 집중된 시기는 2년째(27%)입니다. 최근 12개월 신규 불만은 61건, 그 이전 12개월은 31건으로 97% 증가했습니다.
NHTSA는 이 연식에 대해 안전 리콜 4건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함).
The brakes failed; they felt spongy, as if my foot were pressing directly against the road. The car accelerated and I headed toward a wall; the sensors didn't stop the vehicle. It came to a halt against the wall after the impact.
브레이크 · 2026-08-19 · ODI 11757893 · 충돌
I am reporting a vehicle fire that occurred in June 2025 involving my Kia vehicle. On the day of the incident, I started my car and immediately noticed excessive smoke coming out of the air vents, along with a strong burning smell.
미상·기타 · 2026-01-09 · ODI 11709869 · 화재
The vehicle experienced a sudden transmission malfunction while operation on public roads. The check engine light illuminated on the dashboard, and a diagnostic scan from the app revealed active error code P1C2D03.
변속기／파워트레인 · 2026-10-09 · ODI 11770257
On [XXX] at [XXX], while driving northbound on [XXX] in Montgomery County, MD, just before Exit [XXX] (about 10-15 minutes after leaving home), the engine overheat warning came on. My child was in the vehicle with me. I pulled over to the shoulder briefly.
엔진 · 2026-10-05 · ODI 11769133
The car loses power, the transmission shutters and slips at low speeds
변속기／파워트레인 · 2026-10-02 · ODI 11768451
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 번호 25V649000 · 2025-09-25
요약: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
위험: A fire increases the risk of injury.
조치: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 23V610000 · 2023-08-31
요약: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
위험: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
조치: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
요약: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
위험: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
조치: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
요약: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
