分析
前年式（2022）は年あたり 47.2 件で、この年式より多い。翌年式（2024）は年あたり 17.9 件で、この年式より少ない。2023 年式は発売後2年間で 79 件の苦情を集め、同年式の平均的な車より5% 低い水準でした。
最も多い問題領域はエンジン（苦情の 29.6%）で、次いで電装（16.7%）、不明・その他（14.2%）です。6 件（3.7%）は衝突または火災を伴い、負傷 7 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 22 か月以内に発生し、最も多い時期は2年目（27%）でした。直近12か月の新規苦情は 61 件で、その前の12か月は 31 件。97% の増加です。
NHTSA はこの年式について4 件の安全リコールを掲載しています（うち 1 件に運転禁止または屋外駐車の警告）。
安全リコール (4)
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 番号 25V649000 · 2025-09-25
概要: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
リスク: A fire increases the risk of injury.
対策: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 番号 23V610000 · 2023-08-31
概要: Kia America, Inc. (Kia) is recalling certain 2022-2023 Sorento, Sorento Hybrid, and Sorento Plug-in Hybrid (PHEV) vehicles. The mounting clips for the rearview camera may break, which can cause the rearview camera image not to appear properly on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
リスク: A rearview camera that does not properly display an image can reduce the driver's rear view, increasing the risk of a crash.
対策: Dealers will inspect and replace the rearview camera housing, as necessary, free of charge. Owner notification letters were mailed October 27, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC280.
EQUIPMENT:OTHER:LABELS 番号 23V579000 · 2023-08-15
概要: Kia America, Inc. (Kia) is recalling certain 2023 Sorento vehicles. The air bag warning labels on the driver and front passenger sun visors may detach. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
リスク: A detached air bag warning label will not warn occupants about the risks of air bag deployment, increasing the risk of injury in a crash.
対策: Dealers will inspect and replace the driver and front passenger sun visors, as necessary, free of charge. Owner notification letters were mailed October 10, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC277.
TRAILER HITCHES 番号 22V703000 · 2022-09-19
⚠ 屋外駐車／運転禁止の警告
概要: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
リスク: A fire while parked or driving can increase the risk of injury.
対策: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
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