分析
前年式（2020）は年あたり 20.2 件で、この年式より多い。翌年式（2022）は年あたり 47.2 件で、この年式より多い。2021 年式は発売後2年間で 12 件の苦情を集め、同年式の平均的な車より80% 低い水準でした。
最も多い問題領域はエンジン（苦情の 40.9%）で、次いでトランスミッション／駆動系（31.8%）、不明・その他（13.6%）です。エンジンの苦情は、追跡中の全車種と比べて 1.8 倍の割合で発生しています。1 件（2.3%）は衝突または火災を伴い、負傷 1 件、死亡 0 件が報告されています。
報告された事象の半数は年式開始から 60 か月以内に発生し、最も多い時期は5年目以降（50%）でした。直近12か月の新規苦情は 23 件で、その前の12か月は 3 件。667% の増加です。
NHTSA はこの年式について5 件の安全リコールを掲載しています（うち 1 件に運転禁止または屋外駐車の警告）。この年式は 2 件の NHTSA 調査の対象で、最新は「Pedestrian alert sounds」（欠陥申立て、2023-01-27 開始、2023-08-07 に終了）です。
安全リコール (5)
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 番号 25V649000 · 2025-09-25
概要: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
リスク: A fire increases the risk of injury.
対策: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION 番号 22V760000 · 2022-10-11
概要: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
リスク: Loss of drive power increases the risk of a crash.
対策: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
TRAILER HITCHES 番号 22V703000 · 2022-09-19
⚠ 屋外駐車／運転禁止の警告
概要: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
リスク: A fire while parked or driving can increase the risk of injury.
対策: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
SEAT BELTS:FRONT 番号 22V447000 · 2022-06-23
概要: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
リスク: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
対策: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 番号 21V519000 · 2021-07-08
概要: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
リスク: A fuel leak increases the risk of a fire.
対策: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
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