La NHTSA ha recibido 44 quejas de propietarios sobre el Kia Sorento 2021, es decir 7,6 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,19; 1,00 es el promedio de todos los vehículos seguidos). Entre los 85 vehículos del año-modelo 2021 que seguimos, ocupa el puesto 15 de 85 por quejas al año (1 = menos quejas). Frente a otros modelos Kia, su tasa es un 78 % menor; frente a otros SUV medianos, es un 86 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2022-02-18 y el 2026-10-07. Mediana entre el incidente y la presentación: 30 días.
44Quejas
7.6Quejas por año en circulación
0.19Índice de quejas vs. todos los vehículos
5Retiros · ⚠ 1
2.3%Porcentaje con choque o incendio
23Últimos 12 meses
Análisis
El año-modelo anterior (2020) registró 20,2 quejas al año, más que este. El año-modelo siguiente (2022) registró 47,2 al año, más que este. En sus dos primeros años en circulación, el modelo 2021 acumuló 12 quejas, un 80 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Motor (40,9 % de las quejas), seguido de Transmisión (31,8 %) y Desconocido u otro (13,6 %). Las quejas de Motor son aquí 1,8 veces más frecuentes que en el conjunto de vehículos seguidos. 1 queja (2,3 %) describe un choque o incendio; los dueños mencionan 1 lesión y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 60 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (50 % de los incidentes). En los últimos 12 meses se presentaron 23 quejas nuevas, frente a 3 en los 12 meses anteriores: un aumento del 667 %.
La NHTSA registra 5 retiros de seguridad para este año-modelo, 1 con aviso de no conducir o estacionar afuera. 2 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «Pedestrian alert sounds» (petición de investigación, abierta el 2023-01-27, cerrada el 2023-08-07).
Índice de quejas
vs. todos los vehículos0.19
vs. otros modelos Kia0.22
vs. otros modelos 20210.2
vs. otros SUV medianos0.14
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (12)0.2
The contact owns a 2021 Kia Sorento. The contact stated that while driving approximately 50 MPH and exiting the freeway, the vehicle failed to accelerate and decelerated.
Transmisión · 2026-09-29 · ODI 11767672 · Choque
The contact owns a 2021 Kia Sorento. While driving approximately 40-50 MPH in fourth gear, the vehicle shuddered and decelerated to 30 MPH, then lost drive power. Additionally, the clutch made a flapping sound while in 1st, 2nd, 6th, and 8th gear.
Transmisión · 2026-10-07 · ODI 11769596
UNKNOWN. Car all of a sudden wouldn’t accelerate while driving on the road. It was hesitating while pressing the gas pedal.
Motor · 2026-10-07 · ODI 11769649
This is my third report regarding a dangerous loss of drive power on my vehicle, which completely matches NHTSA Recall 22V760000.
Motor · 2026-09-29 · ODI 11767829
I was driving up a hill and my car stalled. Contacted Kia of Bowie for assistance had a diagnostic asked for a goodwill repair because of this being a safety issue with my car stalling while driving up a hill life threating situation and they have denied the…
Desconocido u otro · 2026-08-08 · ODI 11755593
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS Número 25V649000 · 2025-09-25
Resumen: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
Riesgo: A fire increases the risk of injury.
Solución: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION Número 22V760000 · 2022-10-11
Resumen: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
Riesgo: Loss of drive power increases the risk of a crash.
Solución: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
Resumen: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Riesgo: A fire while parked or driving can increase the risk of injury.
Solución: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
Resumen: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
Riesgo: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
Solución: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS Número 21V519000 · 2021-07-08
Resumen: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
Riesgo: A fuel leak increases the risk of a fire.
Solución: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
DP22005 · petición de investigación · ELECTRICAL SYSTEM:PROPULSION SYSTEM · Abierta el 2023-01-27 · Cerrada 2023-08-07 · Número 22V063000 · Años-modelo: 2021, 2022
NHTSA received a petition on or about July 18, 2022, requesting that Federal Motor Vehicle Safety Standard (FMVSS) 141 be applied to all electric and hybrid vehicles operating in the United States. The petition can be reviewed at NHTSA.gov under ODI Number 11486072. FMVSS 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and ele…
Loss of Motive PowerCerrada
DP22003 · petición de investigación · ENGINE · Abierta el 2022-09-12 · Cerrada 2023-12-12 · Años-modelo: 2018, 2019, 2020, 2021
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
