훨씬 적음 증가NHTSA에 접수된 2021년식 Kia Sorento 차주 불만은 44건으로, 차령 1년당 7.6건이며, 불만이 일반 수준보다 훨씬 적음(불만 지수 0.19, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2021년식 85개 차종 가운데 연간 불만이 적은 순으로 15위입니다. Kia의 다른 차종과 비교하면 불만률이 78% 낮음, 다른 중형 SUV과 비교하면 86% 낮음입니다.
불만 접수일은 2022-02-18부터 2026-10-07까지입니다. 사고 발생부터 접수까지 중앙값: 30일.
분석
이전 연식(2020)은 연간 20.2건으로 이 연식보다 많습니다. 다음 연식(2022)은 연간 47.2건으로 이 연식보다 많습니다. 2021년식은 출시 후 2년 동안 불만 12건을 기록해 같은 연식 평균 차량보다 80% 낮음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 40.9%)이며, 그다음은 변속기／파워트레인(31.8%), 미상·기타(13.6%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 1.8배 비율로 나타납니다. 1건(2.3%)은 충돌 또는 화재를 동반했으며 부상 1건, 사망 0건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 60개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(50%)입니다. 최근 12개월 신규 불만은 23건, 그 이전 12개월은 3건으로 667% 증가했습니다.
NHTSA는 이 연식에 대해 안전 리콜 5건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 이 연식은 NHTSA 조사 2건의 대상이며, 가장 최근 건은 “Pedestrian alert sounds”(결함 청원, 2023-01-27 개시, 2023-08-07 종결)입니다.
안전 리콜 (5)
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS 번호 25V649000 · 2025-09-25
요약: Kia America, Inc. (Kia) is recalling certain 2021-2023 Sorento vehicles. The heating, ventilation, and air conditioning (HVAC) blower motor wiring harness may be inadequate, which can result in a fire.
위험: A fire increases the risk of injury.
조치: Dealers will replace the wiring harness and blower motor resistor, free of charge. Owner notification letters were mailed January 23, 2026. Owners may contact Kia customer service at 800-333-4542. Kia's number for this recall is SC351. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov beginning October 9, 2025.
POWER TRAIN:AUTOMATIC TRANSMISSION 번호 22V760000 · 2022-10-11
요약: Kia Motors, Inc. (Kia) is recalling certain 2021-2022 Sorento and 2021-2023 K5 vehicles. The vehicle's "fail-safe" limited-mobility drive mode may be impaired, when prompted by a transmission oil pump malfunction, which can result in a complete loss of drive power.
위험: Loss of drive power increases the risk of a crash.
조치: Dealers will inspect and replace the transmission, as necessary. Dealers will also update the transmission control unit software. All repairs will be performed free of charge. Owner notification letters were mailed December 9, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC250.
TRAILER HITCHES 번호 22V703000 · 2022-09-19
⚠ 실외 주차／운행 금지 경고
요약: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
SEAT BELTS:FRONT 번호 22V447000 · 2022-06-23
요약: Kia Motors America (Kia) is recalling certain 2021-2022 Sorento Hybrid and 2022 Sorento Plug-in Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioner(s) may explode upon deployment.
위험: An exploding seat belt pretensioner can project metal fragments into the vehicle, striking vehicle occupants and resulting in injury.
조치: Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed August 17, 2022. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC241. This recall expands and replaces NHTSA recall number 22V-127. Vehicles already repaired under the previous recall will need to have the new remedy completed.
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 번호 21V519000 · 2021-07-08
요약: Kia Motor America (Kia) is recalling certain 2021 Sorento and 2021-2022 K5 vehicles equipped with 2.5L turbocharged engines. Fuel may leak at the pipe connection between the high-pressure fuel pump and fuel rail.
위험: A fuel leak increases the risk of a fire.
조치: Dealers will inspect and tighten, or replace the fuel pipe as necessary, free of charge. Owner notification letters were mailed July 21, 2021. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC214.
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