NHTSA에 접수된 2018년식 Kia Sorento 차주 불만은 255건으로, 차령 1년당 29.0건이며, 불만이 일반 수준보다 적음(불만 지수 0.72, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 76개 차종 가운데 연간 불만이 적은 순으로 43위입니다. Kia의 다른 차종과 비교하면 불만률이 17% 낮음, 다른 중형 SUV과 비교하면 45% 낮음입니다.
수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법
불만 접수일은 2017-12-18부터 2026-10-06까지입니다. 사고 발생부터 접수까지 중앙값: 15일.
255불만
29.0차령 1년당 불만 수
0.72불만 지수 추적 중인 전체 차종 대비
3리콜 · ⚠ 1
9.0%충돌·화재 포함 비율
38최근 12개월
분석
다음 연식(2019)은 연간 55.2건으로 이 연식보다 많습니다. 2018년식은 출시 후 2년 동안 불만 28건을 기록해 같은 연식 평균 차량보다 67% 낮음 수준이었습니다.
가장 흔한 문제 영역은 엔진(불만의 43.9%)이며, 그다음은 등화(9.8%), 조향(9.0%)입니다. 엔진 불만은 추적 중인 전체 차종 대비 2.0배 비율로 나타납니다. 23건(9.0%)은 충돌 또는 화재를 동반했으며 부상 11건, 사망 1건이 보고되었습니다.
보고된 사고의 절반은 연식 시작 후 68개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(58%)입니다. 최근 12개월 신규 불만은 38건, 그 이전 12개월은 42건으로 10% 감소했습니다.
NHTSA는 이 연식에 대해 안전 리콜 3건을 등재했습니다(그중 1건은 운행 금지 또는 실외 주차 경고 포함). 이 연식은 NHTSA 조사 1건의 대상이며, 가장 최근 건은 “Loss of Motive Power”(결함 청원, 2022-09-12 개시, 2023-12-12 종결)입니다.
My wife and I were Driving when I tried to stop and the brakes failed. Within seconds the vehicle caught fire in the engine compartment. I had to slam the transmission into park cause the doors would not open.
엔진 · 2026-07-05 · ODI 11748348 · 화재
I have replaced my rotors and my brakes soon as I got the car I’ve had the car for a month now I was in a major accident. Someone walked in front of my car.
브레이크 · 2026-06-11 · ODI 11743523 · 충돌
My 2018 Sorento is consuming oil excessively. I’m having to add oil between changes, and I’m now experiencing reduced acceleration under load. I have been told by a few different parties that this has become a common problem with Kia’s.
엔진 · 2026-10-06 · ODI 11769459
The High Pressure Fuel Pump failed while driving on highway. I took it to the Kia dealership and they told me of the issue. There were no prior warnings of issues Kia recalled all 2019-2020 kia sorentos with this same issue.
연료계통 · 2026-08-27 · ODI 11760017
The abs module has failed. Yes vehicle is available for inspections if wanted and would be appreciated. Had it scanned by dealership and it’s too expensive to fix. Lights on are abs. Traction control. Auto hold. Autonomous braking. Thank you
브레이크 · 2026-08-26 · ODI 11759839
NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.
요약: Kia America, Inc. (Kia) is recalling certain 2016-2022 Sorento, 2021-2022 Sorento Hybrid (HEV), 2022-2023 Sorento Plug-In Hybrid (PHEV), and 2017-2022 Sportage vehicles equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Kia dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
위험: A fire while parked or driving can increase the risk of injury.
조치: Owners are advised to park outside and away from structures until the recall repair is complete. Dealers will inspect the vehicle, and, as necessary, replace the fuse and/or tow hitch harness module, free of charge. Owner notification letters were mailed August 11, 2023. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC249.
STEERING:ELECTRIC POWER ASSIST SYSTEM 번호 18V656000 · 2018-09-21
요약: Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The cowl crossbar that connects to the Motor Driven Power Steering (MDPS) steering column may be improperly welded, allowing the steering column to separate.
위험: If the steering column separates, it can cause a loss of steering ability, increasing the risk of a crash.
조치: Kia will notify owners, and dealers will replace the cowl crossbar, free of charge. The recall began October 26, 2018. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC167.
요약: Kia Motors America (Kia) is recalling certain 2018 Kia Sorento vehicles. The side curtain air bags on these vehicles have a component that may detach during deployment of the inflatable curtain air bag.
위험: If the component detaches during deployment, it may enter the passenger compartment and be a projectile within the vehicle cabin, increasing the risk of injury.
조치: Kia will notify owners, and dealers will replace the driver and passenger side curtain air bags, free of charge. The recall began on December 18, 2017. Owners may contact Kia customer service at 1-800-333-4542. Kia's number for this recall is SC159.
The National Highway Traffic Safety Administration (NHTSA) received a letter dated July 13, 2022, petitioning the Agency to initiate a safety defect investigation into loss of motive power allegations attributed to oil drain pan assembly failures on certain Hyundai Motor America, Inc. and Kia America, Inc. vehicles spanning Model Years (MY) 2005-2021. The Petitioners cited examples of complaints i…
