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2018년식 Jeep Grand Cherokee 문제, 불만과 리콜

훨씬 많음 안정

NHTSA에 접수된 2018년식 Jeep Grand Cherokee 차주 불만은 853건으로, 차령 1년당 98.3건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.34, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 64위입니다. Jeep의 다른 차종과 비교하면 불만률이 35% 높음, 다른 중형 SUV과 비교하면 85% 높음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2017-12-10부터 2026-09-02까지입니다. 사고 발생부터 접수까지 중앙값: 22일.

853불만
98.3차령 1년당 불만 수
2.34불만 지수 추적 중인 전체 차종 대비
11리콜
6.1%충돌·화재 포함 비율
88최근 12개월

분석

다음 연식(2019)은 연간 47.4건으로 이 연식보다 적습니다. 2018년식은 출시 후 2년 동안 불만 126건을 기록해 같은 연식 평균 차량보다 41% 높음 수준이었습니다.

가장 흔한 문제 영역은 전기계통(불만의 35.1%)이며, 그다음은 실내·장비(20.0%), 엔진(16.3%)입니다. 전기계통 불만은 추적 중인 전체 차종 대비 2.2배 비율로 나타납니다. 전기계통 관련 보고에서 차주들이 가장 자주 언급하는 말은 “radio”, “screen”, “delaminating”, “uconnect”, “distracting”입니다. 52건(6.1%)은 충돌 또는 화재를 동반했으며 부상 33건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 55개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(41%)입니다. 최근 12개월 신규 불만은 88건, 그 이전 12개월은 86건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 불만의 86%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “High pressure fuel pump failure”(2023-03-17 개시, 아직 진행 중)입니다.

불만 지수

  • 추적 중인 전체 차종 대비2.34
  • Jeep 다른 차종 대비1.35
  • 다른 2018년식 대비2.0
  • 다른 중형 SUV 대비1.85
  • 출시 후 2년간 불만 수 · 동일 연식 평균 대비 (126)1.41
  • 73개 중 64위 · 2018순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

  • 201898.3 연간2.34
  • 201947.4 연간1.13
  • 202034.9 연간0.83
  • 202184.3 연간2.0
  • 202293.7 연간2.23
  • 2023153.0 연간3.64
  • 2024113.3 연간2.69
  • 202562.2 연간1.48

Jeep Grand Cherokee 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

  • 전기계통299 · 35.1% · 2.23×
  • 실내·장비171 · 20.0% · 2.23×
  • 엔진139 · 16.3% · 0.73×
  • 변속기/파워트레인54 · 6.3% · 0.54×
  • 브레이크43 · 5.0% · 0.82×
  • 기타34 · 4.0% · 2.21×
  • 에어백·안전벨트31 · 3.6% · 0.94×
  • 연료계통29 · 3.4% · 0.79×

전체 차종 대비: 1.00 = 전체 차종 평균

전기계통 · 불만에 자주 나오는 말

  • radio147
  • screen173
  • delaminating68
  • uconnect62
  • distracting64
  • navigation65

실내·장비 · 불만에 자주 나오는 말

  • screen110
  • radio73
  • delaminating44
  • uconnect42
  • navigation47
  • delamination23

엔진 · 불만에 자주 나오는 말

  • engine84
  • water pump11
  • head21
  • misfire15
  • gasket14
  • cylinder17

문제 영역: 전기계통 · 엔진 · 실내·장비 · 변속기/파워트레인 · 브레이크 · 조향 · 휠·타이어·서스펜션 · 에어백·안전벨트 · 연료계통 · 운전자 보조 시스템 · 차체·구조 · 등화

불만이 접수된 연도

2017: 1 1 2017 2018: 60 60 2018 2019: 65 65 2019 2020: 42 42 2020 2021: 110 110 2021 2022: 161 161 2022 2023: 167 167 2023 2024: 95 95 2024 2025: 98 98 2025 2026: 54 54 2026
  • 충돌 보고: 42
  • 화재 보고: 10
  • 부상: 33
  • 사망: 0

사고 발생 시 차령

  • 1년 미만9.4%
  • 1–2년8.2%
  • 2–3년5.3%
  • 3–5년36.1%
  • 5년 이상41.0%

사고 시 차령 중앙값: 55개월

차주들의 보고

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2018 · 중형 SUV

차종불만차령 1년당 불만 수불만 지수
2018 Nissan Pathfinder778.90.21
2018 Dodge Durango22926.40.63
2018 Kia Sorento25229.10.69
2018 Toyota Highlander26931.00.74
2018 Hyundai Santa Fe42749.21.17
2018 Honda Pilot43750.41.2
2018 Chevrolet Traverse45752.71.25
2018 Ford Explorer72683.71.99
2018 Ford Edge80092.22.19
2018 Subaru Outback80793.02.21
2018 Jeep Grand Cherokee85398.32.34

안전 리콜 (11)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 번호 24V838000 · 2024-11-07

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

위험: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

조치: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

ENGINE AND ENGINE COOLING 번호 23V411000 · 2023-06-08

요약: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

위험: An engine stall can increase the risk of a crash.

조치: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 번호 22V406000 · 2022-06-09

요약: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

위험: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

조치: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 번호 22V426000 · 2022-06-09

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

위험: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

조치: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 번호 20V699000 · 2020-11-12

요약: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

위험: Combustion in the intake manifold can increase the risk of a fire.

조치: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

EQUIPMENT:ACCESSORY:FLOOR MAT 번호 18V759000 · 2018-10-29

요약: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Street and Racing Technology (SRT) and Trackhawk vehicles. The driver's floor mat may have insufficient clearance between the mat and the accelerator pedal, possibly preventing the pedal from returning to the idle position.

위험: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

조치: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB3.

EQUIPMENT:ACCESSORY:FLOOR MAT 번호 18E097000 · 2018-10-29

요약: Chrysler (FCA US LLC) is recalling certain Mopar Floor Mats, part numbers 6ML07TRMAA and 6GA92TRMAA, sold as accessory equipment for 2018 Jeep Grand Cherokee Street and Racing Technology ("SRT") and Trackhawk vehicles. These floor mats may have insufficient clearance between the mat and the accelerator pedal, possibly inhibiting the pedal from returning to an idle position.

위험: If the floor mat prevents the accelerator pedal from returning to idle, there would be an increased risk of a crash.

조치: Chrysler will notify owners, and dealers will replace any of the affected floor mats, free of charge. The recall began November 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB5.

ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD 번호 18V524000 · 2018-08-09

요약: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

위험: A vehicle stall can increase the risk of a crash.

조치: Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.

ELECTRICAL SYSTEM:WIRING 번호 18V332000 · 2018-05-17

요약: Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.

위험: If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

조치: Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.

POWER TRAIN:AUTOMATIC TRANSMISSION 번호 18V280000 · 2018-05-01

요약: Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.

위험: If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.

조치: Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.

FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS 번호 18V048000 · 2018-01-11

요약: Chrysler (FCA US LLC) is recalling certain 2018 Jeep Grand Cherokee Trackhawk vehicles equipped with a 6.2L Supercharged Engine. The fuel line may separate.

위험: If the fuel line separates, the engine may stall, increasing the risk of a crash. In addition, a fuel line separation increases the risk of an engine compartment fire and injury.

조치: Chrysler will notify owners, and dealers will inspect and, as necessary, replace the fuel line, free of charge. The recall began February 23, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U02.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

자주 묻는 질문

2018년식 Jeep Grand Cherokee 불만은 몇 건?

NHTSA에 2018년식 Jeep Grand Cherokee 불만 853건이 접수되었으며, 차령 1년당 약 98.3건입니다.

2018년식 Jeep Grand Cherokee의 가장 흔한 문제는?

가장 흔한 범주는 전기계통이며 불만의 35.1%를 차지합니다.

2018년식 Jeep Grand Cherokee에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 11건을 등재했습니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “High pressure fuel pump failure”(2023-03-17 개시, 아직 진행 중)입니다.

2018년식 Jeep Grand Cherokee은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 88건, 그 이전 12개월은 86건으로 속도는 안정적입니다.

2018년식 Jeep Grand Cherokee은 비슷한 차량과 비교해 어떤가요?

NHTSA에 접수된 2018년식 Jeep Grand Cherokee 차주 불만은 853건으로, 차령 1년당 98.3건입니다. 같은 차령의 차량과 비교하면 불만이 일반 수준보다 훨씬 많음(불만 지수 2.34, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2018년식 73개 차종 가운데 연간 불만이 적은 순으로 64위입니다. Jeep의 다른 차종과 비교하면 불만률이 35% 높음, 다른 중형 SUV과 비교하면 85% 높음입니다.