2019년식 Jeep Grand Cherokee 문제, 불만과 리콜

보통 안정

NHTSA에 접수된 2019년식 Jeep Grand Cherokee 차주 불만은 364건으로, 차령 1년당 47.4건입니다. 같은 차령의 차량과 비교하면 불만이 평균적인 수준(불만 지수 1.13, 1.00은 추적 중인 전체 차종의 평균)입니다. 추적 중인 2019년식 76개 차종 가운데 연간 불만이 적은 순으로 51위입니다. Jeep의 다른 차종과 비교하면 불만률이 35% 낮음, 다른 중형 SUV과 비교하면 11% 낮음입니다.

수치는 도로 위 기간으로만 정규화했으며 판매량으로 나누지 않았습니다. 많이 팔린 모델일수록 신고가 많고, 개별 불만은 검증되지 않았습니다. 집계 방법

불만 접수일은 2019-03-05부터 2026-09-01까지입니다. 사고 발생부터 접수까지 중앙값: 14일.

364불만

47.4차령 1년당 불만 수

1.13불만 지수 추적 중인 전체 차종 대비

7리콜

5.8%충돌·화재 포함 비율

78최근 12개월

분석

이전 연식(2018)은 연간 98.3건으로 이 연식보다 많습니다. 다음 연식(2020)은 연간 34.9건으로 이 연식보다 적습니다. 2019년식은 출시 후 2년 동안 불만 61건을 기록해 같은 연식 평균 차량보다 24% 낮음 수준이었습니다.

가장 흔한 문제 영역은 브레이크(불만의 23.9%)이며, 그다음은 엔진(18.4%), 전기계통(18.4%)입니다. 브레이크 불만은 추적 중인 전체 차종 대비 3.9배 비율로 나타납니다. 브레이크 관련 보고에서 차주들이 가장 자주 언급하는 말은 “brakes hydraulic”, “notification brakes”, “hydraulic recall”, “received notification”, “amount recall”입니다. 21건(5.8%)은 충돌 또는 화재를 동반했으며 부상 10건, 사망 0건이 보고되었습니다.

보고된 사고의 절반은 연식 시작 후 63개월 이내에 발생했고, 가장 집중된 시기는 5년 이후(51%)입니다. 최근 12개월 신규 불만은 78건, 그 이전 12개월은 100건으로 속도는 안정적입니다.

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 불만의 71%는 리콜이 다루는 부품 영역에 해당합니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “High pressure fuel pump failure”(2023-03-17 개시, 아직 진행 중)입니다.

불만 지수

추적 중인 전체 차종 대비1.13
Jeep 다른 차종 대비0.65
다른 2019년식 대비1.03
다른 중형 SUV 대비0.89
출시 후 2년간 불만 수 · 동일 연식 평균 대비 (61)0.76
76개 중 51위 · 2019순위 ›

1.00은 비교 그룹과 같음. 2.00은 차령 1년당 불만이 두 배.

다른 연식

201898.3 연간2.34
201947.4 연간1.13
202034.9 연간0.83
202184.3 연간2.0
202293.7 연간2.23
2023153.0 연간3.64
2024113.3 연간2.69
202562.2 연간1.48

Jeep Grand Cherokee 연식별 문제, 불만과 리콜 ›

차주들이 불만을 제기하는 부분

브레이크87 · 23.9% · 3.94×
엔진67 · 18.4% · 0.83×
전기계통67 · 18.4% · 1.17×
실내·장비44 · 12.1% · 1.35×
변속기／파워트레인36 · 9.9% · 0.85×
에어백·안전벨트20 · 5.5% · 1.44×
기타11 · 3.0% · 1.66×
차체·구조10 · 2.7% · 0.29×

전체 차종 대비: 1.00 = 전체 차종 평균

브레이크 · 불만에 자주 나오는 말

brakes hydraulic50
notification brakes44
hydraulic recall39
received notification46
amount recall41
exceeded reasonable41

엔진 · 불만에 자주 나오는 말

engine42
brakes hydraulic7
water pump6
check18
leak10
overheating7

전기계통 · 불만에 자주 나오는 말

radio15
screen18
delaminating8
uconnect8
stability control8
abs10

문제 영역: 전기계통 · 엔진 · 실내·장비 · 변속기／파워트레인 · 브레이크 · 조향 · 휠·타이어·서스펜션 · 에어백·안전벨트 · 연료계통 · 운전자 보조 시스템 · 차체·구조 · 등화

불만이 접수된 연도

충돌 보고: 18
화재 보고: 4
부상: 10
사망: 0

사고 발생 시 차령

1년 미만9.3%
1–2년9.3%
2–3년6.0%
3–5년23.9%
5년 이상51.4%

사고 시 차령 중앙값: 63개월

차주들의 보고

I recently was driving and my headlights went out, then smoke appeared on the passenger side of my car and immediately caught fire and my car was completely burned down.

실내·장비 · 2026-09-01 · ODI 11761347 · 화재
The contact owns a 2019 Jeep Grand Cherokee. The contact stated that while driving 55 MPH, the vehicle unexpectedly ran over an object, causing the vehicle to jerk hard to the left.

에어백·안전벨트 · 2026-08-31 · ODI 11761006 · 충돌
While operating the vehicle at a low speed, it has on multiple occasions decelerated, stopped, and displayed the message "Shift to P, then desired gear." This issue has been observed on both the highway during rush hour and on local streets.

실내·장비 · 2026-08-22 · ODI 11758755
The driver seat Active Head Rest system deployed unexpectedly while the car was parked.

기타 · 2026-08-22 · ODI 11758759
Codes c1490-00 rear differential actuator initialization failure. Service information states to replace the elsd (electronic limited slip diff.) before replacing the rear differential.

변속기／파워트레인 · 2026-08-20 · ODI 11758304

NHTSA에 제출된 불만 원문(영어) 발췌. 길이 때문에 줄였습니다. ODI 번호는 NHTSA 기록 번호입니다.

동급 경쟁 차종 · 2019 · 중형 SUV

차종	불만	차령 1년당 불만 수	불만 지수
2019 Nissan Pathfinder	75	9.8	0.23
2019 Dodge Durango	140	18.2	0.43
2019 Hyundai Santa Fe	220	28.7	0.68
2019 Honda Passport	274	35.7	0.85
2019 Ford Explorer	291	37.9	0.9
2019 Jeep Grand Cherokee	364	47.4	1.13
2019 Chevrolet Traverse	403	52.5	1.25
2019 Kia Sorento	423	55.1	1.31
2019 Toyota Highlander	481	62.7	1.49
2019 Ford Edge	752	98.0	2.33
2019 Honda Pilot	892	116.2	2.76
2019 Subaru Outback	1,033	134.6	3.2

안전 리콜 (7)

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 번호 24V838000 · 2024-11-07

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.

위험: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.

조치: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.

ENGINE AND ENGINE COOLING 번호 23V411000 · 2023-06-08

요약: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.

위험: An engine stall can increase the risk of a crash.

조치: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.

FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP 번호 22V406000 · 2022-06-09

요약: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.

위험: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.

조치: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE 번호 22V426000 · 2022-06-09

요약: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.

위험: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.

조치: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.

ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) 번호 20V699000 · 2020-11-12

요약: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.

위험: Combustion in the intake manifold can increase the risk of a fire.

조치: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.

BACK OVER PREVENTION: SENSING SYSTEM: CAMERA 번호 20V191000 · 2020-09-10 · OTA 수정

요약: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

위험: The lingering rearview image can distract the driver, increasing the risk of a crash.

조치: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT 번호 20V183000 · 2020-03-26

요약: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.

위험: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.

조치: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.

내 차에 미조치 리콜이 있는지 확인하는 방법 ›

결함 조사

High pressure fuel pump failure 진행 중

EA23001 · FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP · 개시 2023-03-17 · 번호 24V957 · 연식: 2018, 2019, 2020

The Office of Defects Investigation (ODI) opened PE21-021 on October 14, 2021, to investigate incidents alleging a stall/loss of motive power as a result of high-pressure fuel pump failures in certain model year (MY) 2019-2020 Ram 2500, 3500, 4500, and 5500 heavy duty trucks equipped with 6.7L Cummins turbodiesel engines. During the investigation, ODI sought to determine if the related defect alle…
Desiccated Air Bag Inflator Rupture 진행 중

EA21002 · AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE · 개시 2021-09-17 · 연식: 2018, 2019

From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupt…
Active Head Rest Inadvertent Deployment 종결

PE19014 · SEATS:FRONT ASSEMBLY:HEAD RESTRAINT · 개시 2019-09-09 · 종결 2026-02-25 · 연식: 2018, 2019

The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small …

자주 묻는 질문

2019년식 Jeep Grand Cherokee 불만은 몇 건?

NHTSA에 2019년식 Jeep Grand Cherokee 불만 364건이 접수되었으며, 차령 1년당 약 47.4건입니다.

2019년식 Jeep Grand Cherokee의 가장 흔한 문제는?

가장 흔한 범주는 브레이크이며 불만의 23.9%를 차지합니다.

2019년식 Jeep Grand Cherokee에 리콜이 있나요?

NHTSA는 이 연식에 대해 안전 리콜 7건을 등재했습니다. 이 연식은 NHTSA 결함 조사 3건의 대상이며, 가장 최근 건은 “High pressure fuel pump failure”(2023-03-17 개시, 아직 진행 중)입니다.

2019년식 Jeep Grand Cherokee은 지금도 불만이 접수되고 있나요?

최근 12개월 신규 불만은 78건, 그 이전 12개월은 100건으로 속도는 안정적입니다.