Típico ConstanteLa NHTSA ha recibido 364 quejas de propietarios sobre el Jeep Grand Cherokee 2019, es decir 47,4 por año en circulación: un número de quejas habitual para un vehículo de su edad (índice de quejas 1,13; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 51 por menos quejas al año. Frente a otros modelos Jeep, su tasa es un 35 % menor; frente a otros SUV medianos, es un 11 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2019-03-05 y el 2026-09-01. Mediana entre el incidente y la presentación: 14 días.
Análisis
El año-modelo anterior (2018) registró 98,3 quejas al año, más que este. El año-modelo siguiente (2020) registró 34,9 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 61 quejas, un 24 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Frenos (23,9 % de las quejas), seguido de Motor (18,4 %) y Sistema eléctrico (18,4 %). Las quejas de Frenos son aquí 3,9 veces más frecuentes que en el conjunto de vehículos seguidos. En las quejas de Frenos, los dueños mencionan sobre todo “brakes hydraulic”, “notification brakes”, “hydraulic recall”, “received notification” y “amount recall”. 21 quejas (5,8 %) describen un choque o incendio; los dueños mencionan 10 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 63 meses siguientes al inicio del año-modelo; el periodo más intenso fue después de cinco años (51 % de los incidentes). En los últimos 12 meses se presentaron 78 quejas nuevas, frente a 100 en los 12 meses anteriores: un ritmo constante.
La NHTSA registra 7 retiros de seguridad para este año-modelo. El 71 % de las quejas corresponde a componentes cubiertos por un retiro. 3 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «High pressure fuel pump failure» (abierta el 2023-03-17, aún abierta).
Retiros de seguridad (7)
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Número 24V838000 · 2024-11-07
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Riesgo: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Solución: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
ENGINE AND ENGINE COOLING Número 23V411000 · 2023-06-08
Resumen: Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
Riesgo: An engine stall can increase the risk of a crash.
Solución: Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
FUEL SYSTEM, DIESEL:DELIVERY:FUEL PUMP Número 22V406000 · 2022-06-09
Resumen: Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Riesgo: Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Solución: Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Número 22V426000 · 2022-06-09
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Riesgo: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Solución: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE) Número 20V699000 · 2020-11-12
Resumen: Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel
engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Riesgo: Combustion in the intake manifold can increase the risk of a fire.
Solución: FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V191000 · 2020-09-10 · Corrección remota
Resumen: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Riesgo: The lingering rearview image can distract the driver, increasing the risk of a crash.
Solución: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Número 20V183000 · 2020-03-26
Resumen: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Riesgo: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
Cómo saber si tu auto tiene un retiro pendiente ›
Preguntas frecuentes
¿Cuántas quejas tiene el Jeep Grand Cherokee 2019?
Se presentaron 364 quejas ante la NHTSA por el Jeep Grand Cherokee 2019, unas 47,4 por año en circulación.
¿Cuál es el problema más común del Jeep Grand Cherokee 2019?
La categoría más común es Frenos, con el 23,9 % de las quejas.
¿Tiene retiros el Jeep Grand Cherokee 2019?
La NHTSA registra 7 retiro(s) de seguridad para este año-modelo. 3 investigaciones de la NHTSA cubren este año-modelo; la más reciente es «High pressure fuel pump failure» (abierta el 2023-03-17, aún abierta).
¿El Jeep Grand Cherokee 2019 sigue generando quejas?
En los últimos 12 meses se presentaron 78 quejas nuevas, frente a 100 en los 12 meses anteriores: un ritmo constante.
¿Cómo se compara el Jeep Grand Cherokee 2019 con vehículos similares?
La NHTSA ha recibido 364 quejas de propietarios sobre el Jeep Grand Cherokee 2019, es decir 47,4 por año en circulación: un número de quejas habitual para un vehículo de su edad (índice de quejas 1,13; 1,00 es el promedio de todos los vehículos seguidos). Entre los 76 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 51 por menos quejas al año. Frente a otros modelos Jeep, su tasa es un 35 % menor; frente a otros SUV medianos, es un 11 % menor.