La NHTSA ha recibido 143 quejas de propietarios sobre el Dodge Durango 2019, es decir 18,4 por año en circulación: muchas menos quejas de lo habitual (índice de quejas 0,46; 1,00 es el promedio de todos los vehículos seguidos). Entre los 78 vehículos del año-modelo 2019 que seguimos, ocupa el puesto 25 de 78 por quejas al año (1 = menos quejas). Frente a otros modelos Dodge, su tasa es un 47 % mayor; frente a otros SUV medianos, es un 65 % menor.
Las cifras se normalizan por tiempo en circulación, no por ventas: un modelo popular genera más reportes que uno raro, y las quejas no se verifican una por una. Cómo contamos
Quejas presentadas entre el 2019-02-17 y el 2026-10-06. Mediana entre el incidente y la presentación: 9 días.
143Quejas
18.4Quejas por año en circulación
0.46Índice de quejas vs. todos los vehículos
4Retiros
4.9%Porcentaje con choque o incendio
20Últimos 12 meses
Análisis
El año-modelo anterior (2018) registró 26,5 quejas al año, más que este. El año-modelo siguiente (2020) registró 11,0 al año, menos que este. En sus dos primeros años en circulación, el modelo 2019 acumuló 21 quejas, un 73 % menor que el vehículo promedio del mismo año-modelo.
El área de problemas más común es Iluminación (20,3 % de las quejas), seguido de Sistema eléctrico (19,6 %) y Motor (18,9 %). Las quejas de Iluminación son aquí 13,1 veces más frecuentes que en el conjunto de vehículos seguidos. 7 quejas (4,9 %) describen un choque o incendio; los dueños mencionan 8 lesiones y 0 muertes.
La mitad de los incidentes ocurrió dentro de los 49 meses siguientes al inicio del año-modelo; el periodo más intenso fue del tercer al quinto año (38 % de los incidentes). En los últimos 12 meses se presentaron 20 quejas nuevas, frente a 24 en los 12 meses anteriores: una disminución del 17 %.
La NHTSA registra 4 retiros de seguridad para este año-modelo. 1 investigación de la NHTSA cubre este año-modelo; la más reciente es «Active Head Rest Inadvertent Deployment» (evaluación preliminar, abierta el 2019-09-09, cerrada el 2026-02-25).
Índice de quejas
vs. todos los vehículos0.46
vs. otros modelos Dodge1.47
vs. otros modelos 20190.41
vs. otros SUV medianos0.35
Quejas en los primeros 2 años · vs. promedio del mismo año-modelo (21)0.27
The vehicle fails to start reliably. I have made all the necessary repairs in an attempt to have the car to start reliably. I have replaced items that the average owner would think are normal wear-and-tear items around the starting system.
Transmisión · 2026-09-12 · ODI 11763822 · Choque
On the morning of 10/09/2024, I started my 2019 Dodge Durango and exited the vehicle, after 2 minutes the entire interior of the vehicle was engulfed in flames.
Sistema eléctrico · 2024-10-14 · ODI 11619623 · Incendio
The driverside headrest has spontaneously deployed, it is due to an internal failure where a plastic retention bracket cracks.
Otros · 2026-09-29 · ODI 11767734
The contact owns a 2019 Dodge Durango. The contact stated that while the vehicle was turned off, the vehicle independently started, and the contact was alerted by the audible sound coming from the horn.
Sistema eléctrico · 2026-07-24 · ODI 11752707
The driver and passenger front seat seat belts do not retract. They hang loose when on and if the windows are open will even loosen up more when wind catches them.
Airbags y cinturones · 2026-07-17 · ODI 11751047
Extractos de quejas presentadas ante la NHTSA (en inglés), recortados. El número ODI es el identificador del registro en la NHTSA.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Número 24V838000 · 2024-11-07
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may incorrectly illuminate the brake lights and disable the ABS and electronic stability control (ESC). In addition, the vehicle operator may be able to start and shift out of Park without the brake pedal being applied.
Riesgo: A vehicle that can be started and shifted out of Park without applying the brake pedal can result in a vehicle rollaway. Disabled ABS and ESC systems can reduce vehicle handling and control in certain driving situations. Brake lights that incorrectly illuminate can fail to properly indicate the driver's intention to following traffic. Any of these scenarios can increase the risk of a crash.
Solución: Dealers will replace the integrated pressure transducer and update the ABS module software, as necessary free of charge. Owner notification letters were mailed December 16, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 94B. This recall replaces previous recall number 22V-426. Vehicles previously remedied under 22V-426 will need to have the new remedy completed.
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE Número 22V426000 · 2022-06-09
Resumen: Chrysler (FCA US, LLC) is recalling certain 2018-2019 Jeep Grand Cherokee and Dodge Durango vehicles. A malfunction in the antilock-brake system (ABS) module may illuminate the brake lights, and allow the vehicle to start and shift out of Park without the brake pedal being applied.
Riesgo: A vehicle that starts and shifts out of Park without applying the brake pedal can result in vehicle rollaway, increasing the risk of a crash without prior warning and/or injury to others outside of the vehicle.
Solución: This recall is replaced by NHTSA recall number 24V838. Vehicles already repaired under this recall will need to have the new remedy completed. The remedy includes updated HCU/ABS module software that prevents the HCU/ABS module from falsely reading pressure in the primary circuit. FCA has decided to do a two-Phase Campaign remedy schedule. Phase 1 began November 17, 2022. Phase 2 begin date has not been determined yet. Interim owner notification letters explaining the safety risk were mailed July 28, 2020. Owner notification letters were mailed on November 29, 2022. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is Z48.
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA Número 20V191000 · 2020-09-10 · Corrección remota
Resumen: Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Riesgo: The lingering rearview image can distract the driver, increasing the risk of a crash.
Solución: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Número 20V183000 · 2020-03-26
Resumen: Chrysler (FCA US LLC) is recalling certain 2019 Jeep Grand Cherokee and Dodge Durango vehicles. The front differential may have been assembled with pinion gears that are insufficiently hardened, which can lead to the gear teeth wearing down. If both pinion gears have their teeth sufficiently worn off, torque power can not be transferred from the front wheels to the driveline, resulting in loss of power while driving and loss of the PARK function when stationary.
Riesgo: A sudden loss of power while driving or loss of the transmission PARK function can increase the risk of a crash.
Solución: Chrysler will notify owners, and dealers will replace the front differential, free of charge. The recall began May 21, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W22.
The Office of Defects Investigation (ODI) opened PE19014 on September 9, 2019, to investigate 128 consumer complaints alleging that the Active Head Rest (AHR) inadvertently deployed without the occurrence of a crash or other rear impact event in model year (MY) 2014 Jeep Grand Cherokee and Dodge Durango vehicles.When ODI opened the investigation, ODI was aware of thirteen alleged injuries.A small …
